Position: Chief Executive Officer (CEO)

Department: Executive

Reports to: Board of Directors

Salary: $200,000 - 260,000

Position Summary:

In conjunction with the Board of Directors (the “Board”), the Chief Executive Officer (the “CEO”) provides overall vision, leadership, management, and motivation to the organization - its staff, clients, Board, and donors. The CEO must be a strategic thinker with the ability to build upon a successful foundation and work closely with the Board and senior leadership team to refine Union Settlement’s vision. He or she will ensure that Union Settlement continues to have the necessary resources to fulfill its crucial mission, inclusive of funds garnered through focused outreach and ambassadorship, and will play an important role in steering the organization through this time of transition.

The CEO is responsible for the management and direction of all aspects of day-to-day operations. This includes the supervision of staff, development of management systems and procedures, fiscal responsibility, and the management of all programs. As the chief spokesperson, representative, and fundraiser of Union Settlement, the CEO is responsible for marketing the organization and communicating with its various constituencies and funding sources (both private and public), other social service organizations, clients, and the public.

Key Responsibilities:

Leadership & Strategic Vision:

• Drive the organization’s vision and strategy, engaging both internal and external stakeholders to achieve Union Settlement’s mission and next level of impact.
• Oversee a strategic planning process in coordination with the Board and senior leadership.
• Evaluate programs and services to meet the needs of current and future clients, managing the organization for optimal service delivery to clients.
• Serve as a dynamic spokesperson for the organization and reinforce the mission of Union Settlement. Build relationships and work with all constituencies, coalitions, and community organizations to enhance the organization's image, increase its public recognition and foster further growth and expansion.
• Actively seek feedback from staff, board and key constituents and leverage it to develop as a leader.

Management:

• Provide inspirational leadership and management of staff in the implementation of policies and goals of the organization, across multiple sites and functions; build and nurture a familial culture grounded in a shared vision, vibrant teamwork, and accountability, strengthened by ongoing professional development and career advancement opportunities for all staff.
• Plan and execute the allocation of available resources to achieve the mission and strategy of the organization most effectively, supported by strong policies and procedures.
• Ensure employment policies, protocols and practices create a workplace free of discrimination and exemplify Union Settlement’s commitment to diversity, equity, inclusion, and anti-oppression.

Fundraising:

• Lead diversified funding development efforts in partnership with the Board, and development team, focusing on individuals, corporations, foundations, fundraising events, and city and state governmental funders, further building relationships with and increasing funding for the effective operation and future growth of Union Settlement.
• Lead internal organizational development efforts that enhance the immediate and long- term financial viability of the organization to move Union Settlement into the next stage of development.
• Develop professional relationships across a spectrum of constituencies (strategic partnerships, corporate employers, educational institutions, policy makers, diverse funders) that can support and enhance the organization’s reputation, impact, and sustainability.
• Engage the Board and provide resources and support that enable all members to serve as brand ambassadors for the organization.

Financial & Operational Sustainability:

• In collaboration with the finance and development teams, provide financial oversight and direction for appropriate fiscal management. Submit operating budget that is communicated to all staff and to the Board, for Board approval, and administer within approved budget.
• Conduct oversight of complex, multidisciplinary, and multi-site operational functions to enhance efficiency, impact, and collaboration; ensure compliance with all regulatory, legal, and funding requirements. Ability to support and lead operational management executive team.
• Provide leadership on resource allocation and expenditure; work closely with staff to take Union Settlement to the next level of HR, IT, and financial systems that thoughtfully and responsibly support programmatic needs and align with the priorities of the organization.
• Prioritize the evaluation of service offerings and program efforts; use metrics to make decisions regarding the development of new programs, partnerships, fundraising, and initiatives that are tied to the strategic plan and financial target.

Board of Directors Relationship & Board Development:

• Build and foster a strong and successful partnership with the Board that facilitates the organization’s goals and allows for continuous growth.
• Engage the Board in both its important governance and fundraising roles by actively communicating opportunities, strategic choices, and status of internal and external issues affecting the organization on a consistent and timely basis.
• Support and collaborate with the Board Chair and Board Executive Committee to cultivate and attract a strong pipeline of new and diverse members.
• Regularly report to the Board Executive Committee on the organization’s fiduciary and strategic initiatives.

Professional Experience:

• 15+ years of progressively responsible leadership experience, 7+ years at the executive level.
• Broad general management experience across finance, operations/technology, strategic marketing, program, fund development, and working with non-profit boards.
• Professional experience in the nonprofit, public or corporate sectors, or a combination thereof.
• A proven commitment to equity and social justice is a must.
• Demonstrated achievement in transformative environments, bringing to scale complex, multi-site organizations; ability to assess infrastructure/operational requirements necessary to support sustainable growth; garnering support for and driving a change agenda.
• Mentoring, professional development, people management, and leadership skills; evidence of leading change with positive outcomes; an inspiring team builder who engenders trust and builds group commitment to goals and objectives.
• Strong financial management and business modeling skills; experience creating annual operating plans and budgets that support strategic objectives.
• Demonstrable multi-cultural management experience, including recruitment and development of diverse teams, and a high level of emotional intelligence.

Competencies:

• Strategic, high-integrity and visionary leader, passionately committed to Union Settlement’s mission; combines strong leadership, organizational management skills, and creative problem-solving with commercial instinct and resourcefulness, in the service of social change.
• Demonstrated success in a progressive operational environment, with clear evidence of ability to manage complexity and stability while maintaining focus on key strategic initiatives and outreach.
• Strong financial management capabilities, hands-on budgetary development with capacity to efficiently grow Union Settlement programs to better serve the East Harlem community.
• Collaborative, culturally competent, connector who thrives in fast-paced, complex environments and can rally the organization around a clear purpose and direction.
• Exceptional relationship-building, and communication skills; actively seeks input from others, create an atmosphere where ideas and information are easily exchanged; inspire and motivate people at all levels within and outside the organization, generating new donors and supporters.
• Development and fundraising acumen to cultivate individuals, foundations, and philanthropic organizations, building new donors and supporters.