Summary

This position is located at the Canton Health Center. 

We are actively seeking a Medical Assistant who is compassionate, enthusiastic and patient orientated.  This individual will share in the goal of creating the ideal experience for our patients, families as well as our employees.

Mission Statement

The University of Michigan Health System improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society

Responsibilities*

OB/GYN Department

Provide exceptional customer service to patients and families with direct clinic management to result in efficient patient flow. Selected candidate must excel in patient intake, information gathering, direct patient care, data entry, patient preparation for visits as well as procedures.  Additionally other responsibilities: in-basket messaging review and response, medication review, vital signs, injections, EKG's, performing and/or assisting with simple procedures, collecting and processing specimens, sterilization/cleaning of equipment, stocking rooms and overall maintenance of patient care area.  Selected candidate will provide information to patients as directed, manage time appropriately, as well as some or all administrative duties.

Required Qualifications*

• High school diploma or GED.
• Completion of a Medical Assistant program or an equivalent combination of education and 5+ years of experience.
• Knowledge of basic medical terminology.
• Prior experience performing complex scheduling.
• Familiarity with obtaining medical records or professional medical billing.
• Financial counseling experience for healthcare patients.
• Individual must exhibit a professional and positive image when interacting with patients, faculty and staff.
• Must also adhere to a high standard of personal and professional conduct; possess excellent customer service, interpersonal and communication skills and demonstrate ability to interact with a diverse population.
• Candidate must be able to work effectively with a multidisciplinary team, handling multiple responsibilities in a fast paced environment.
• Candidate must demonstrate problem solving skills, proficient computer and keyboarding skills, telephone etiquette along with having a history of excellent attendance and punctuality.
• Demonstrates active listening, written, verbal and information technology skills.

Desired Qualifications*

• Experience working within a large, complex health care setting.
• Experience with in an Ambulatory Care setting. 
• Familiarity with Michigan Medicine electronic medical record. 
• Knowledge of University policies and procedures.

Work Schedule

40 hours per week, Monday - Friday including an evening shift and a rotating Saturday

Work Locations

Canton Health Center

Background Screening

 University of Michigan Health System conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including one booster when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine.  This includes those working remotely and temporary workers.   More information on this new policy is available on the U-M Health Response website or the UM-Dearborn and UM-Flint websites.