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International and Multicultural Student Engagement Manager
Job Description
Operating Title
International and Multicultural Student Engagement ManagerLong Classification Title
STUDENT SERVCS DIVISION COORDCampus Location
ManchesterDepartment
UNHM First Year ExperienceSummary of Position
The International and Multicultural Student Engagement Manager directs efforts regarding international student engagement and retention at the University of New Hampshire at Manchester. Reporting to the Director of Student Engagement, this position strategically supports a large and growing graduate international and undergraduate multicultural student population from acceptance through completion of their degree. This position works effectively as a mentor, resource, and advisor with international students and individuals of multiple identities and positionalities, including gender, race, ethnicity, sexual orientation, age, disability, socioeconomic status, worldview, and other significant aspects of identity with a core focus on student retention in and out of the classroom. As a leader in the UNHM community, this position will assist in building a community of care for students from a variety of backgrounds and cultures. To coordinate these efforts, the Manager will serve as the Manchester’s campus liaison to The Beauregard Center and Office of International Student Success (OISS) at UNH Durham to collaborate and further enrich the student experience at UNH Manchester.
The Manager supervises the International Student Success Coordinator and is a member of the Student Engagement Team.
Position may require non-traditional hours to meet student support needs. This position requires in-person work due to the nature of student support, events, orientation, trainings/workshops etc.
Position may require non-traditional hours to meet student support needs. This position requires in-person work due to the nature of student support, events, orientation, trainings/workshops etc.
Acceptable minimum level of education
Master'sAcceptable minimum years of experience
3 yearsAdditional Job Information
The Student Services Department is actively encouraging the application of a diverse pool of candidates, seeking to further its commitment to the inclusion of underrepresented groups. Candidates will also be expected to teach effectively in an inclusive learning environment that values students’ diverse backgrounds and life experiences.
Please address in your Diversity Statement, how have you supported diversity, equity, and inclusion in your prior roles, and how would you proceed in our organization? Please provide examples
UNH is a federal contractor within the meaning of the Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors. This position may require that you be vaccinated against COVID-19 in the future, unless you apply for and receive a religious or medical exemption. You may not test out of this requirement.
Please address in your Diversity Statement, how have you supported diversity, equity, and inclusion in your prior roles, and how would you proceed in our organization? Please provide examples
UNH is a federal contractor within the meaning of the Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors. This position may require that you be vaccinated against COVID-19 in the future, unless you apply for and receive a religious or medical exemption. You may not test out of this requirement.
Posting Number
PS3713FY22Other minimum qualifications
- Master’s degree in a related field and 3 years’ experience supporting and advocating international students in an educational setting
- Experience advocating for the needs of multicultural students in an educational setting
- Proven experience leading effective workshops/training on critical issues for international and multicultural students in order to build an inclusive community.
- Proven ability to make critical decisions using sound professional judgement and discretion while maintaining confidentiality.
- Ability to work with multiple internal and outside partners effectively. Strong interpersonal skills and adept at leading and motivating others.
- Ability in planning, organizing, executing, and evaluating program effectiveness
- Willingness and ability to adapt to change and learn new skills.
- Proficient with Microsoft Office 365, specifically Excel, Outlook, and Word.
- Awareness of current and emerging technology used for student communication.
Additional Preferred Qualifications
- Experience supervising and mentoring professional staff
- Experience with EAB Navigate, Banner, Qualtrics, Canvas, Salesforce
Salary Information
Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
Quicklink for Posting
https://jobs.usnh.edu/postings/52891Percent Time Information (FTE)
1.00Grade
20EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Institution Information
The University of New Hampshire at Manchester is a college of UNH, the state’s flagship public research institution, which offers undergraduate and graduate programs of distinction in the heart of New Hampshire’s largest city. Located in the state’s business and tech hub, the Manchester campus leverages its city location to promote real-world learning, providing research, internship and career opportunities to students and graduates. Teaching excellence is at the core of our mission. UNH Manchester faculty collaborate with students in research, service and creative expression to better prepare them for success in today’s high demand fields. Our campus is equipped with cutting-edge lab and learning spaces, and its central location attracts students from diverse life experiences and cultural backgrounds. For more information about UNH Manchester, visit manchester.unh.edu.
The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide
Posting Date
12/07/2022Open Until Filled
YesPosting Open to Internal Candidates Only?
NoInterested Internal Candidates Exist?
NoJob Category
Salaried Staff (Exempt)Appointment Type
RegularDrivers License and Physical Requirements. Please check all items that apply.
None applicableDuty/Responsibility
Supervise, mentor, and support the International Student Success Coordinator.
Duty/Responsibility
Maintain and Support Culture of Inclusion
- Design, coordinate, and conduct training and information sessions for the University community to promote cultural competency and a climate of inclusion.
- Develop and implement strategies with a primary focus of retention of international students.
- Serve as a resource for international students in finding housing, cultural and religious services, food, and other basic needs.
- Work effectively as a mentor, resource, and advisor with international students and individuals of multiple identities and positionalities, including gender, race, ethnicity, sexual orientation, age, disability, socioeconomic status, worldview, and other significant aspects of identity with a core focus on student retention.
- Coordinate programming efforts, support students during important cultural events, and provide cultural heritage celebrations and educational experiences such as Diwali, Ramadan, lavender graduation, First Generation Celebration, Black History Month, LGBTQIA+ awareness, and other cultural awareness experiences.
- Assist in building a community of care for students from a variety of backgrounds and cultures.
- Engage international students, adult learners, and Millyard Scholars in efforts to create a community of inclusion and support.
- Through the lens of intersectionality, work closely with international, underrepresented, and ally students to empower their development and growth in order to thrive socially and academically while retaining these students throughout the UNHM experience.
- Provide direct support and programming to support the transition of international and historically excluded students. Provide effective advocacy for historically excluded communities.
- Engage adult learners and Millyard Scholars in conversations around diversity, equity, and inclusion.
- Lead efforts with faculty, staff and administrators around issues concerning campus climate.
Duty/Responsibility
Advise and Mentor Student Groups
- Serve as primary advisor for Common Ground and as a resource for the ISO student group (Intercultural Student Organization).
- Chair the Committee for Community Action and Awareness (CCA)
Duty/Responsibility
Represent UNH Manchester
- Serve as the Manchester’s campus liaison to The Beauregard Center and Office of International Student Success (OISS) at UNH Durham to collaborate and further enrich the student experience at UNH Manchester.
- Serve as member of the Bias Awareness and Response Team (BART)
Duty/Responsibility
Serve as member of OSE Team
- Assist the Director of Student Engagement with the Peer Leader Program and support aspects of all student engagement programming.
- Act on behalf of the Director of Student Engagement, when the Director is not available in regard to supervising and supporting the student engagement team and the needs of the office.
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