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Research Analyst

Harford Community College

Job Description

About Harford Community College
Harford Community College has served as an anchor institution in Harford County since its inception in 1957. We are a mid-sized, comprehensive college committed to serving our community through high caliber educational offerings and cultural events.

HCC’s mission of “Grow. Achieve. Inspire. Contribute.” and our vision of continuously striving for satisfaction, completion, and success throughout the College community is demonstrated by our shared organizational values of Agency, Equity and Inclusion, Communication and Collaboration, Respect, and Innovation. Harford Community College is an Achieving the Dream institution, joining a network of higher education institutions and partners to enhance community college student opportunity, access, and success.

Our beautiful, 352-acre campus is conveniently located near Baltimore, MD; Philadelphia, PA; Washington, DC; and Wilmington, DE. We offer more than 80 affordable degree and certificate programs to nearly 2,000 full-time and 7,500 part-time students, as well as a wide variety of noncredit continuing education courses to nearly 11,000 students per year.

Affirmative Action and Equal Employment Opportunity Statement
Harford Community College is committed to the principles of Affirmative Action and Equal Employment Opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and ADA/ADAA employer that values, embraces, and supports diversity in the College community.

Job Description
The Institutional Effectiveness (IE) department supports departments and activities throughout the College using a combination of applied research and technical skills. The Research Analyst position is the senior staff position within the department. The ability to organize, problem solve, and communicate well is essential. The Research Analyst position acts as an internal consultant, collaboratively developing solutions to research requests. In addition, the Research Analyst develops and oversees processes for internal and external reporting, including state and federal reporting, and is required to maintain high ethical standards regarding research practices and privacy protections by applying principles of human research subjects protections and applicable laws such as FERPA.

Duties include programming business intelligence reports; designing and deploying surveys; developing research designs to evaluate the efficacy of operational changes; acquiring data from various sources, both internal and external to the College; providing statistical analysis; creating written reports and presentations; assisting with external reporting such as IPEDS and state submissions; serving as a research and data expert on college committees; and performing other duties as assigned by the supervisor.

The Research Analyst trains end-users to locate and use IE data resources, and engages in collaborative problem solving and contributing ideas for improvement.

This is an exempt, professional staff position and includes a comprehensive benefits package offering medical, dental and vision coverage; generous paid time off; tuition assistance; and retirement savings.

Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia; non-residents are expected to relocate to meet this requirement.

Required Education
Bachelor’s degree required.

Required Experience
One to three years of directly related work experience is required, including statistical research and data extraction and analysis, and creating reports and presentations.

Required Knowledge, Skills, & Abilities
  • Knowledge of research design and methodologies
  • Ability to extract merge and transform data from a variety of databases into formats needed for analysis and reporting
  • Ability to use descriptive and inferential statistics to analyze data using tools such as SPSS, SAS, Excel, R, etc.
  • Ability to design and implement online surveys
  • Ability to program business intelligence reports using Tableau, Argos, etc.
  • Ability to consult with non-researchers to define research problems
  • Ability to present and explain research and data findings to non-researchers
  • Ability to develop and maintain collaborative relationships throughout the College
  • Ability to manage and prioritize multiple projects and timelines

Preferred Qualifications

Hours per Week
40 - 100%

General Weekly Work Schedule
Monday to Friday; final work schedule to be determined by the supervisor.
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