This job has Expired
Enrollment Services Specialist*
Job Description
Posting Number
S02090Position Title
Enrollment Services Specialist*Internal Position Title
Enrollment Services Specialist*Department
Adult Education TestingPosition Type
StaffJob Family
SpecialistJob Summary
The College of Lake County is currently searching for an Enrollment Services Specialist to join the Adult Education Department. The Enrollment Services Specialist, under the direct supervision of the Operations and Compliance Manager, provides intake, admissions, testing, registration, and other enrollment services to ABE, HSE (formerly GED), and ESL students and assists in the post-testing of students. This position enters student application, other student information, and test scores in the DAISI and PeopleSoft systems.
The College of Lake County (CLC) offers a competitive salary, excellent benefits that currently includes BlueCross/BlueShield of Illinois health, Delta dental and Superior vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a four-day work week in the summer (Fridays off!), generous vacation, sick and personal time off and 14 paid holidays each year.
CLC is a comprehensive community college located in northeastern Illinois committed to being an innovative educational institution providing life-changing paths for our students by offering exceptional learning experiences.
The college is widely recognized for student success, business and community partnerships and for the achievements of our faculty, staff and alumni.
The College of Lake County (CLC) offers a competitive salary, excellent benefits that currently includes BlueCross/BlueShield of Illinois health, Delta dental and Superior vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a four-day work week in the summer (Fridays off!), generous vacation, sick and personal time off and 14 paid holidays each year.
CLC is a comprehensive community college located in northeastern Illinois committed to being an innovative educational institution providing life-changing paths for our students by offering exceptional learning experiences.
The college is widely recognized for student success, business and community partnerships and for the achievements of our faculty, staff and alumni.
Required Qualification
- Bachelor’s Degree.
- Proficient in student information system and other large databases.
- Bilingual in Spanish and English.
- Experience working with diverse populations
- Excellent written and oral communication skills.
- Excellent customer service skills.
- Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work.
Desired Qualifications
- Experience working in standardized testing..
- Experience working in a community college.
Posting Date
01/06/2023Closing Date
01/22/2023Special Instructions Summary
*This is a grant funded position; continued employment in this position is based on external funding sources.
Pay Rate
$18.59/HR.Full-Time/Part-Time
Full-TimeLocation
GrayslakeTotal Hours per week
40.00Work Schedule
Monday – Thursday: 11:00 a.m. – 7:30 p.m.
Fridays: 8:00 a.m. – 4:30 p.m.
Position reports to Grayslake and Lakeshore Campus on designated weekdays. Conducts enrollment and testing services at the Southlake Campus and community sites based on monthly schedule.
Fridays: 8:00 a.m. – 4:30 p.m.
Position reports to Grayslake and Lakeshore Campus on designated weekdays. Conducts enrollment and testing services at the Southlake Campus and community sites based on monthly schedule.
Software Testing Required
Excel, MS WordInterview Process Requirements
NoneEEO Statement
The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities.
Summary of Essential Functions
Department Operations: 74%
- Provides daily intake and testing services by responding to student inquiries on the phone, in-person, or via email.
- Proctors the pre-testing or placement test following the rules, policies, and procedures of the state ICCB and Basic Skills test instrument (e.g., CASAS, CASAS Goals, TABE).
- Scans the test forms for upload into the Basic Skill test instrument database (e.g., TopsPro). Checks the database if all test scores for the students were read by the scanner and transferred to the test database.
- Provides assistance to the Operations and Compliance Manager as needed on a daily basis.
- Enters application, enrollment, and test results data into the DAISI and PeopleSoft database.
- Provides Enrollment Center services at the Southlake and community sites as assigned by the Operations and Compliance Manager.
- Prepares and compiles test forms and booklets for post-testing in the classroom and at the community sites.
- Organizes and maintains all testing materials and files.
- Organizes and maintains all records of requests for assistance during the intake process. Reports requests in accordance with departmental and grant mandated ADA guidelines.
- Participates in planning and review sessions with concerning admissions, pre and post testing, and registration services.
Customer Service: 25%
- Assists student in filling out application form and other enrollment and testing forms. Works with the business and admissions offices to correct changes and/or holds.
- Works with the advisors in the proper course and NRS placement of students.
- Assists student to register for classes during priority and regular registration.
- Coordinates New Student Orientations and assigning advisors for registration with department chairs, Student and Instructional Support Services Coordinator and other Adult Education staff.
- Communicates and facilitates the understanding of college’s testing and registration process for Adult Education classes.
Other: 1%
- Other duties as assigned.
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