Summary

The Information Technology Services department is seeking applications for a part-time Rover This position delivers high-quality service and support across campus at the University of Michigan – Dearborn. As front-line support for Campus Computer Labs and Classrooms, Rovers assist students, staff and faculty by maintaining the general functionality of technology.

Responsibilities*

Servicedesk Rovers perform maintenance on all lab and classroom technology, which includes, UPRINT Stations, Windows and Mac Lab computers, Projectors, Document Cameras, and Scanners.  Responsibilities include :

• Audit and clean Classroom Technology

• Ensure the security and safety of lab computers.

• Investigate open Incidents related to classroom and lab device malfunctions

• Document and report technical issues.

• Work collaboratively with the A/V team on project related tasks.

• Replace toner cartridges, clear paper jams, and fill paper on UPRINT printers.

• Check and organize lab supply inventory and request restocks.

• Organize and clean computer labs and classroom equipment and furniture.

Required Qualifications*

University of Michigan – Dearborn student in good standing, with hands-on experience with Windows, Apple, and print devices. Familiarity with hardware installations, good organizational skills, and excellent communication skills. Ability to work in both a high-performance team environment and independently without supervision.

Work Schedule

Typical shifts are 3 hours or less. Work shifts are scheduled between 8am-8pm Monday – Thursday, 8am-5pm on Fridays, and 1pm-5pm on weekends. Shifts will be scheduled according to openings in your school schedule. 

Additional Information

May require working non-standard hours. Schedule subject to change. Punctual, regular, and consistent attendance is required.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including one booster when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine.  This includes those working remotely and temporary workers.   More information on this new policy is available on the U-M Health Response website or the UM-Dearborn and UM-Flint websites.