The Financial Aid Advisor is responsible for supporting the goals of the Financial Aid Department as directed by the Director of Financial Aid. Main priority is to apply rules and regulations in determining financial aid eligibility for assigned caseloads of students.

Bachelor’s degree or Associate’s degree (60 college credit hours) with one or more years of work experience in an educational setting
Demonstrated experience applying policy and interpreting regulations
Computer literacy to include proficiency with Microsoft Office Suite and data entry
Ability to multi-task
Ability to manage a large volume workflow with minimal supervision
Must be detail-oriented and highly self-motivated
Strong written and verbal communication skills
Excellent public relations skills
Strong problem analysis and problem resolution skills

Experience working with financial aid in a college setting
Accounting experience
Knowledge of financial aid and electronic imaging software
Strong written and verbal communication skills
Strong problem analysis and problem resolution skills

Responsible for processing verification, unusual enrollment, return of Title IV, TASFA, summer aid, spring financial aid transcripts as needed based on assigned caseload of students
Review student information to determine whether student qualifies to apply for special circumstance, dependency override, or divorce and separation request
Reach out to students on assigned caseload as needed to provide assistance with verification and to complete financial aid awarding process
Use problem-solving and professional judgment to determine immigration status and resolve missing information issues
Responsible for timely and accurate processing of electronic corrections to the US Department of Education
Apply knowledge of student loan limits and aggregate limits
Responsible for accurate calculations of student budgets and unmet need
Review all necessary data elements that are required for awarding including, but not limited to major, satisfactory academic progress, educational intent, transcript evaluation, the National Student Loan Data system monitoring, high school graduation verification, etc.
Resolution of any conflicting data issues with Selective Service System, Immigration and Naturalization, Social Security Administration, Department of Homeland Security, etc
Responsible for awarding TEOG State Grant
Award student tuition waivers and state exemptions as needed
Responsible for processing all distance learning book vouchers based on assigned caseload
Use electronic imaging as a major source of student records
Assist with front counter as needed
Able to work under pressure and deal with upset students and family members
Attendance at Midland College or community events is required as needed
Other duties as assigned

Frequently moves equipment or paperwork weighing up to 25 pounds
Must be able to remain in a stationary position 50% of the time
Use of manual dexterity
Repetitive use of a keyboard at a workstation
The person in this position frequently communicates with others; must be able to exchange accurate information
Must be able to work extended hours during periods of registration and Midland College or community events, including some weekends
Duties indoors and some outdoors
The person in this position needs to occasionally move from office to other locations on and off-campus
Travel for training, meetings, and events both in and out of town may be required
Office setting

All Midland College positions are security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. An employment offer is contingent on completion of a satisfactory criminal background investigation.

All documents must be electronically submitted through the Midland College Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Documents that must be submitted online: Completed online application, resume, and transcripts. Unofficial transcripts will be accepted with application. NOTE: Official transcripts sent directly from the institution(s) attended to Midland College Human Resources are required within 30 days of hire.

If a specified closing date is not listed on the posting, there is a required minimum posting period of five business days.

In its efforts to promote nondiscrimination and as required by law, Midland College does not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, military status, genetic information, or on any other basis prohibited by law. Additionally, the College does not discriminate against an employee or applicant who acts to oppose such discrimination or participates in the investigation of a complaint related to a discriminatory employment practice. Employment decisions will be made on the basis of each applicant’s job qualifications, experience, and abilities.