Job Description

Job Title: Advising Specialist

FLSA Status: Non-Exempt

Department: Engineering & Management Program - Reh School of Business

Title of Manager/Supervisor: Director, Engineering & Management Program

Number of Employees Reporting to this Position: 0

Position Summary: Support students’ academic development. Establish and maintain accurate student records to ensure efficient progress toward degree completion. Support recruitment and retention efforts of the University. Develop and implement advising processes for continuous improvement. Provide administrative support to the Director of the E&M Program and Associate Dean of Operations & Student Success as needed.

General Purpose: Advise, empower, and support students as they develop, plan and implement their educational goals. Assist in running the E&M program and Reh School of Business in achieving their goals.

Remote Workdays- This is a full time on Campus position with zero remote workdays.

Position Responsibilities:

• Participate in the planning and execution of the advising and course selection process to ensure each student is on track to meeting degree requirements.
• Evaluate and process departmental and university paperwork such as add/drop, change of major, readmission. Update student academic files to ensure accuracy and proper matriculation.
• Meet with at-risk students as necessary to monitor their progress, create an academic plan, and implement appropriate strategies to improve their academic situation.
• Refer students to university support services such as the Student Success Center, the Counseling Center, the Writing Center, the Career Center, and Student Achievement Services as necessary.
• Work closely with the Career Center to enhance student job search, employer relations, Study Abroad Partner School relations, and student use of Career Center resources.
• Assist students in planning for an international educational experience.
• Interview and assist prospective internal and external transfer students to evaluate academic records and progress toward program requirements.
• Participate in relationship management with prospective students and their families, alumni, corporate recruiters, and others.
• Create and deliver program correspondence.
• Present or provide necessary support at various university events such as Visit Day, Open House, Orientation, Family Weekend, Graduation ceremonies, and Recognition Day.
• Conduct audits of student records and collect other pertinent information to support accreditation efforts. Prepare summaries for inclusion in external validation reports.
• Examine academic trends and implement appropriate programming/processes to continuously improve services.
• Oversee senior graduation and audit process.
• Assume increased responsibilities for the day to day operations of the office as necessary.
• Assist in the advising functions of Alpha Pi Mu (the E&M Honorary Society), Student Association for Engineering Management (SAEM) and the E&M Student Advisory Committee.
• Perform other duties incidental to the work described herein.

Health & Safety: All staff has a statutory responsibility to take reasonable care of
themselves, others and the environment and to prevent harm by their acts or omissions. All
staff is therefore required to adhere to the University’s Health, Safety, and Environmental
Policy & Procedures.

 

DISCLAIMER: The above statements are designed to indicate the general nature and level of
work performed by employees assigned to this classification. They are not intended to be
construed as an exhaustive list of all duties, responsibilities, skills, and qualifications required
of personnel so classified.

 

Essential Skills:

• Strong interpersonal, communication and listening skills.
• Ability to understand the needs of college students.
• Ability to work in a fast-paced environment with frequent interruptions.
• Competency using Word, Excel, PowerPoint and an ability to learn other software as required.
• Ability to problem solve, suggest, and implement solutions.
• Ability to maintain confidentiality of student records.
• Must possess sensitivity for student and faculty issues.
• Demonstrated commitment to diversity and inclusion.

Education:
Minimal Qualifications:

• Bachelor's Degree in a related field

Preferred Qualifications:

• Master’s Degree in related field

Experience:
Minimal Experience:

• Three years of experience with progressive responsibility in a business or educational setting that demands independent judgment.

 

Physical Demands:
The physical demands characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit at a computer using a keyboard for extended periods of time
• Ability to sit and stand in meetings for extended periods
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; bend and stoop
• The employee must occasionally lift and/or move up to 25 pounds
• Regular use of the telephone and e-mail for communication is essential
• Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents
• Nearly always works indoors
• Repetition of the same mental and Physical tasks
• Other demands as required by specific position

The employee is expected to adhere to University policies.

Special Instructions to Applicants: An equal opportunity/affirmative action employer, Clarkson actively seeks and encourages applications from minorities, women and people with disabilities.

All offers of employment are subject to the applicant successfully passing a background check (including, but not limited to, employment verification, educational and other credential verification, and criminal records).

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