Job Description

Operating Title

Long Classification Title

Campus Location

Department

Summary of Position

• Support the retention, engagement, and graduation of participants in the federally-funded TRIO Student Support Services for first-generation, low-income students, and students with disabilities
• Promote academic mindsets and behaviors that lead to academic success and degree completion for all undergraduate students

• Promote financial literacy, including knowledge of federal and private programs for funding education for the grant population
• Coordinate components of structured scholars program for TRIO-SSS participants around career and graduate school preparation

Acceptable minimum level of education

Acceptable minimum years of experience

Additional Job Information

Posting Number

Other minimum qualifications

• Master’s degree (or in progress) and two years experience in college educational counseling or two years of designing and implementing learning enhancement programs; a combination of counseling and program development is highly desirable
• May consider a bachelor’s degree in relevant field and three years’ experience in higher education programming
• Demonstrated success working with TRIO-eligible populations—low-income, first-generation students and students with disabilities—and with students from other underrepresented groups at UNH; commitment to providing a welcoming and inclusive environment for staff and students
• Demonstrated success in planning, organizing, and evaluating programs
• Demonstrated success in planning, organizing, and evaluating summer programming, such as a summer bridge or summer programming for returning students
• Demonstrated success teaching and/or counseling college students or upper-level high school students.
• Knowledge of college student development, metacognitive skills, and academic mindsets.
• Demonstrated ability to manage competing priorities
• Excellent communication/interpersonal skills, allowing effective work with a diverse student body, faculty, staff, and families
• Knowledge of college student development and academic mindsets
• Strong computer literacy skills, including demonstrated facility with the full suite of Microsoft Office applications: Excel, Access, Outlook, PowerPoint, Word, Teams, Forms, OneDrive, and Sharepoint
• Willingness and ability to adapt to change and learn new skills

Additional Preferred Qualifications

• Background, knowledge, or experience with career development and graduate school preparation preferred.
• Experience working in a learning center or similar environment is highly desirable
• Knowledge of academic needs for students with cognitive or psychological disabilities highly desirable
• Experience with web development and social media marketing a plus
• Knowledge of principles of online marketing communications a plus
• Familiarity with learning management systems such as Blackboard or Canvas, and customer relations management systems such as Salesforce or Symplicity
• Preference for candidates with diverse backgrounds and also identified a first-generation college student or a student with a high financial-need background.

Salary Information

Quicklink for Posting

Percent Time Information (FTE)

Grade

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

Posting Date

Open Until Filled

Posting Open to Internal Candidates Only?

Interested Internal Candidates Exist?

Job Category

Appointment Type

Drivers License and Physical Requirements. Please check all items that apply.

Duty/Responsibility

• Develop, implement, oversee, and evaluate academic support programs in position focus areas:
  • TRIO Financial literacy/scholarship/financial aid assistance
  • TRIO Structured scholars program with campus partners in CaPS, Connors Writing Center, Financial Aid, McNair Scholars, and UNH Graduate School

• Act as a resource to CFAR colleagues, UNH faculty, and staff and provide information on programs and services within areas of focus
• Coordinate academic services for TRIO Scholars participants
• Assist in the implementation of the TRIO Scholars Success Seminar/Summer Financial Literacy programming
• Hire, train, and supervise student staff/peer leaders
• Develop materials and resources for areas of focus

Duty/Responsibility

• Deliver and/or manage delivery of TRIO Scholars structured programs for third and fourth year participants
• Provide holistic and personalized counseling in one-on-one meetings with students to assist in the resolution of academic and personal issues affecting student success
• Serve as a retention specialist for TRIO participants in academic jeopardy
• Assess student participants’ needs, develop students’ individualized 4-Year action plans for academic and professional success, and monitor students’ progress
• Write recommendations for students and student leaders seeking scholarships, jobs, internships and admission to graduate school
• Create seamless referrals for students to UNH professional staff and offices to ensure quality services
• Serve as one of the center’s facilitators/presenters for group educational programs and support outreach to other units, departments, and table events on behalf of TRIO Scholars

Duty/Responsibility

• Represent TRIO SSS and be a liaison for participants within the campus community
• Document meetings and outreach activities in the program database and UNH databases
• Maintain program and service records and files
• Track student participation in required services provided through our partner offices
• Collect, analyze, evaluate, and prepare data used for student tracking, program evaluation, and outcomes reporting
• Contribute to the development of print and electronic marketing and educational media, which includes designing, writing, and editing
• Contribute to the development and implementation of TRIO SSS program evaluation
• As needed, hire, train, and supervise student staff and approve time for payroll
• Perform other duties as assigned by TRIO Director

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