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TRIO Scholars Academic Coach

University of New Hampshire

Job Description

Operating Title

TRIO Scholars Academic Coach

Long Classification Title

Educational Program Coordinator II

Campus Location



UNH Center for Academic Resources

Summary of Position

Under the general supervision of the director of TRIO SSS, coordinate, oversee, and evaluate TRIO educational programs and services; provide academic counseling and skills education to the undergraduate population.

Primary Purposes
  • Support the retention, engagement, and graduation of participants in the federally-funded TRIO Student Support Services for first-generation, low-income students, and students with disabilities
  • Promote academic mindsets and behaviors that lead to academic success and degree completion for all undergraduate students

Primary Focus
  • Promote financial literacy, including knowledge of federal and private programs for funding education for the grant population
  • Coordinate components of structured scholars program for TRIO-SSS participants around career and graduate school preparation

Acceptable minimum level of education


Acceptable minimum years of experience

2 years

Additional Job Information

UNH is a federal contractor within the meaning of the Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors. This position may require that you be vaccinated against COVID-19 in the future, unless you apply for and receive a religious or medical exemption. You may not test out of this requirement. 

Posting Number


Other minimum qualifications

  • Master’s degree (or in progress) and two years experience in college educational counseling or two years of designing and implementing learning enhancement programs; a combination of counseling and program development is highly desirable
  • May consider a bachelor’s degree in relevant field and three years’ experience in higher education programming
  • Demonstrated success working with TRIO-eligible populations—low-income, first-generation students and students with disabilities—and with students from other underrepresented groups at UNH; commitment to providing a welcoming and inclusive environment for staff and students
  • Demonstrated success in planning, organizing, and evaluating programs
  • Demonstrated success in planning, organizing, and evaluating summer programming, such as a summer bridge or summer programming for returning students
  • Demonstrated success teaching and/or counseling college students or upper-level high school students.
  • Knowledge of college student development, metacognitive skills, and academic mindsets.
  • Demonstrated ability to manage competing priorities
  • Excellent communication/interpersonal skills, allowing effective work with a diverse student body, faculty, staff, and families
  • Knowledge of college student development and academic mindsets
  • Strong computer literacy skills, including demonstrated facility with the full suite of Microsoft Office applications: Excel, Access, Outlook, PowerPoint, Word, Teams, Forms, OneDrive, and Sharepoint
  • Willingness and ability to adapt to change and learn new skills

Additional Preferred Qualifications

  • Background, knowledge, or experience with career development and graduate school preparation preferred.
  • Experience working in a learning center or similar environment is highly desirable
  • Knowledge of academic needs for students with cognitive or psychological disabilities highly desirable
  • Experience with web development and social media marketing a plus
  • Knowledge of principles of online marketing communications a plus
  • Familiarity with learning management systems such as Blackboard or Canvas, and customer relations management systems such as Salesforce or Symplicity
  • Preference for candidates with diverse backgrounds and also identified a first-generation college student or a student with a high financial-need background.

Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting


Percent Time Information (FTE)




EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide 

Posting Date


Open Until Filled


Posting Open to Internal Candidates Only?


Interested Internal Candidates Exist?


Job Category

Salaried Staff (Exempt)

Appointment Type

Grant Funded

Drivers License and Physical Requirements. Please check all items that apply.

None applicable


  • Develop, implement, oversee, and evaluate academic support programs in position focus areas:
    • TRIO Financial literacy/scholarship/financial aid assistance
    • TRIO Structured scholars program with campus partners in CaPS, Connors Writing Center, Financial Aid, McNair Scholars, and UNH Graduate School
  • Act as a resource to CFAR colleagues, UNH faculty, and staff and provide information on programs and services within areas of focus
  • Coordinate academic services for TRIO Scholars participants
  • Assist in the implementation of the TRIO Scholars Success Seminar/Summer Financial Literacy programming
  • Hire, train, and supervise student staff/peer leaders
  • Develop materials and resources for areas of focus


  • Deliver and/or manage delivery of TRIO Scholars structured programs for third and fourth year participants
  • Provide holistic and personalized counseling in one-on-one meetings with students to assist in the resolution of academic and personal issues affecting student success
  • Serve as a retention specialist for TRIO participants in academic jeopardy
  • Assess student participants’ needs, develop students’ individualized 4-Year action plans for academic and professional success, and monitor students’ progress
  • Write recommendations for students and student leaders seeking scholarships, jobs, internships and admission to graduate school
  • Create seamless referrals for students to UNH professional staff and offices to ensure quality services
  • Serve as one of the center’s facilitators/presenters for group educational programs and support outreach to other units, departments, and table events on behalf of TRIO Scholars


  • Represent TRIO SSS and be a liaison for participants within the campus community
  • Document meetings and outreach activities in the program database and UNH databases
  • Maintain program and service records and files
  • Track student participation in required services provided through our partner offices
  • Collect, analyze, evaluate, and prepare data used for student tracking, program evaluation, and outcomes reporting
  • Contribute to the development of print and electronic marketing and educational media, which includes designing, writing, and editing
  • Contribute to the development and implementation of TRIO SSS program evaluation
  • As needed, hire, train, and supervise student staff and approve time for payroll
  • Perform other duties as assigned by TRIO Director

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