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Admissions and Records Support Staff, Temp Level 1

Estrella Mountain Community College

Job Description

Admissions and Records
20 - 25 hours between the hours of 8:00 a.m. - 6:00 p.m. Monday - Friday
Salary Range: 
$13.25 - $15.00/hour, DOE
Benefits Eligible: 
Application Due Date: 
Friday, December 16, 2022
All applications are due by 11:59PM (Arizona time) on the day listed above.
Essential Functions: 

40% - Provides front-line/phone customer services to students in person and/or on phone with admissions, registration, and general advisement questions

30% - Responds to a high volume of incoming/outgoing telephone calls using a multi-line phone system

25% - Follows detailed processes, procedures, and policies

5% - Performs other assigned duties that are commensurate to the grade level of the position

Minimum Qualifications: 

1. Experience providing front-line customer service in an office setting, in person and/or by phone

2. Experience using Microsoft Office or similar software for the purpose of creating documents

3. Experience using the Internet search engines for conducting basic online searches

4. Experience interpreting and communicating policies and procedures

5. High school diploma or GED

Desired Qualifications: 

1. Experience working in an regulatory environment

2. Experience working in a higher education setting

3. Experience working with online student systems

4. Experience working in one or more areas of student services

5. Demonstrated ability to multi-task

6. Experience providing administrative support to a diverse population

Special Working Conditions: 

Looking for afternoon/evening coverage, some weekends may be required. Ideal candidates are self-motivated, have excellent customer service and communication skills, and enjoys interacting with students, faculty, staff, and the community. Candidate should also possess ability to follow written and verbal directions and maintain a professional attitude.

  • May be required to work evenings and/or weekends.
  • May require prolonged periods of viewing a computer monitor.
  • May be required to work multiple sites or locations.
  • Requires ability to commute off campus; users of off campus vehicles must meet district minimum standards regarding driving.
Special Notes: 

Position will be for 20-25 hrs per week. This position will be open until filled. Applications will be reviewed as received.

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