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Success & Retention Coach (Advising Specialist)

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Allegany College of Maryland

Job Description

Position Title Success & Retention Coach (Advising Specialist)
Position Number  
Position Status Full Time
Hours  
Reports To Executive Director of Enrollment Services and Advising
Education Required
Bachelor’s Degree with a minimum of 2 years of work experience, Strong communication skills, Ability to learn and use efficiently College Student Information Systems and Microsoft Office Suite.
Classification Professional Support Staff
Position Term 12 months
Basic Statement of Responsibilities
Responsible for advising and assisting students who visit the Advising Center.
Qualifications
Qualifications Required: Bachelor’s Degree with a minimum of 2 years of work experience applicable to the position required.
Education, Experience, and Specialized Skills
Bachelor’s Degree with a minimum of 2 years of work experience, Strong communication skills, Ability to learn and use efficiently College Student Information Systems and Microsoft Office Suite.
Organizational Relationships
  • This Success & Retention Coach reports and is directly responsible to the Executive Director of Enrollment Services and Advising.
  • This position doesn’t supervise any other positions.
  • This position interacts with all other members of the Enrollment Services & Advising areas as well as various other entities both inside and outside of the college.
Primary Responsibilities/Essential Functions
  • Holds individual advising appointments with new advisees to discuss the advising relationship, course requirements, registration, campus services, and career options.
  • Stays up to date on advising regulations and procedures.
  • Implements, introduces, and refers students to services that support retention/success depending on the need.
  • Serves as liaison/proxy advisor to all programs. Considering student assessment scores, transfer information, time frame, and program requirements, develops an educational plan for each student.
  • Available daily for advising questions and information about the college.
  • Follows up with students who have been referred to any service (tutoring, test anxiety, etc.) to see if the service helped the student.
  • Embraces NACADA’s definition of comprehensive advising and promotes a college wide culture of advising as teaching.
  • Displays compassion to students who are academically deficient and in need of moral support.
  • Promotes the type of atmosphere in the center that students want to stop by and talk to any advisor.
  • Refers at-risk students to mental health and community programs as needed.
  • Operates as a backup for the front office in the absence of co-workers.
  • Assists the Executive Director of Enrollment Services and Advising in other duties as assigned.
Secondary Responsibilites  
Knowledge, Skills, and Abilities
(declarative knowledge, special education):
Requires knowledge of curricula offered by the College and an understanding of academic regulations. Knowledgeable of college policy and procedures, FERPA (Family Educational Rights and Privacy Act). Must possess strong organizational skills, interpersonal skills, oral and written communication skills, and the ability to work independently and also as a team. Must be open and responsive to diverse populations. Ability to learn and use efficiently College Student Information Systems and Microsoft Office Suite.
Working Conditions
Normal office environment. Travel is required to attend various local, statewide and regional meetings and professional development conferences designated/approved.
Physical Effort Required
Other physical requirements include:
  • Must be able to receive, understand, and communicate verbal and written instruction and communicate in the English language
  • Visual acuity
  • Hearing
  • Mental Acuity
  • Fingering
  • Grasping
  • Speaking
  • Talking
  • Repetitive Motion
Special Conditions for Eligibility
Please upload a cover letter, resume, and (3) professional references.
EEO Statement
Allegany College of Maryland does not discriminate on the basis of age, ancestry/national origin, color, disability, gender identity/expression, marital status, race, religion, sex, or sexual orientation in matters affecting employment or in providing access to programs and activities.
FLSA Exempt
Salary Grade 12
Salary Salary commensurate with experience
Job Type Staff
Posting Detail Information

 

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Posting Number AS281P
Desired Start Date  
Position End Date  
Open Date 12/05/2022
Close Date 01/02/2023
Open Until Filled No
Special Instructions to Applicants

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