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Area Director, Surgical Support Services

Ascension

Job Description

Details

  • Department: Sterile Processing
  • Schedule: Work schedule is M-F, but will require response as needed (potentially weekends, though not the norm)
  • Location: Travel is required. The position's home location is Chicago, but will have responsibility for all locations in Ascension Illinois and Ascension Wisconsin


Benefits


Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
  • Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Connect with your Talent Advisor today for additional specifics.



Responsibilities


The Resource Group, a subsidiary of Ascension, is a business transformation services organization that specializes in resource and supply chain management.


Through implementation of its User-Directed Integrated Solutions, The Resource Group transforms the resource and supply function by delivering value through Operations and Logistics Optimization, Strategic Sourcing, and Change Management. Although it specializes in these areas, as its core, The Resource Group is rooted in the ideals of hospitality and believes that success is measured by the satisfaction of the customer. The Resource Group’s success has allowed it to expand and serve various healthcare systems looking to decrease non-payroll expenses and increase operational efficiencies. Today, The Resource Group serves over 2,700 locations including over 155 acute care hospitals across 22 states and Washington D.C.


This success and value are delivered by The Resource Group’s people, and it is the people and culture that enables The Resource Group to achieve success while working toward the common goal of lowering the cost of healthcare.


As such, The Resource Group believes in:


1) Hiring talent from all industries and demographics to foster innovation and diversity of thought and experience

2) Investing in the people who deliver long-term success to our Participants

3) Transforming the way our associates develop so they can help transform the organizations we serve

4) Creating a culture of continuous learning to prosper in an ever-changing business environment


The Resource Group offers exciting opportunities for all levels of professionals and views resource and supply management as a dynamic career with opportunities for growth and advancement within and across disciplines and teams. Positions are available across a number of strategic resource and supply management roles, allowing multiple entry points into The Resource Group. Learn more about our company our culture and our remote work options at TheResourceGroup.com


This role falls within The Resource Group's Operations and Logistics Optimization Solution. Operations and Logistics Optimization comprises six communities working together to align inventory and data management, operational procedures, and key performance indicators, and to deliver a cost-effective, highly-efficient managed distributor model. By combining a culture of hospitality with leading operations and logistics processes and controls, these communities of skilled associates ensure resource and supply management runs silently in the background and operates in service of physicians, clinicians, leadership, and associates.


The Surgical Support Services team will serve as a horizontal solution to connect case scheduling, instrument and supply consumption tracking, sterile processing, preference card management, revenue cycle, and equipment management to enhance service to caregivers and improve the surgical experience. The Area Director, Surgical Support Services - Sterile Processing provides leadership, strategy and direction within a geographic area to ensure sustained delivery of quality service to physicians and clinicians, supporting exceptional patient safety, outcomes and customer satisfaction. This position will also provide tactical and strategic leadership within their market(s). The Area Director will directly report to the Area Executive Director, Operations for The Resource Group, with an indirect reporting relationship to the Vice President, Surgical Support Services.


The Area Director provides guidance, direction and leadership to Managers, Surgical Support Services - Sterile Processing within their market(s) through an indirect reporting relationship. This leader should model the attitude and culture expected throughout the department and be recognized by Sterile Processing customers. This position remains responsible for providing guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work-related performance, and assisting in the compliance of policies and procedures to ensure a safe and effective work environment at their base location. This Area Director also oversees implementation of training, monitoring and operations initiatives that assure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. This Area Director should lead in the professional development and growth of his or her team members.


The Area Director will also be responsible for engaging and building relationships within their area through a foundation of listening, empathy, open and honest communication, and an ability to understand and deliver on the customers’ needs to create desired changes and achieve the goals of Surgical Support Services.

Responsibilities

  • Builds and maintains relationships with Ascension market leadership, listens to end-user needs, moves initiatives forward, and serves as a resource when issues arise
  • Promotes culture of continuous improvement by encouraging identification of opportunities and resourcing the solution for identified opportunities
  • Leads implementation within the market(s) to ensure alignment with national initiatives
  • Develops and implements growth strategies, as well as operational, quality and savings targets
  • Supports, implements and monitors infection prevention goals
  • Ensures budget compliance, identifies budget variances and determines strategy for budget reconciliation
  • Supervises and manages associate performance; provides ongoing performance feedback, addresses issues, orients and trains associates, monitors workflows and develops plans for process improvement
  • Monitors and ensures achievement and maintenance of certifications for staff
  • Develops and maintains standards in consistent instrument and equipment quality, distribution and availability and compliance with safety and regulatory standards; initiates improvements as necessary
  • Monitors and ensures adherence to national standards and benchmarks
  • Determines needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies
  • Develops reporting as required, including costing/budgeting (new instruments, replacement etc.), staffing etc.
  • Schedules and coordinates departmental training; manages work programs; oversees on-the-job training
  • Performs other duties as assigned


Requirements


Licensure / Certification / Registration:
  • Central Service Tech credentialed from the International Association of Healthcare Central Service Material Management (IAHCSMM).
Education:
  • High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required. Master's degree preferred.
Work Experience:
  • 5 years of experience required.
  • 10 years of experience preferred.
  • 2 years of leadership or management experience required.
  • 5 years of leadership or management experience preferred.


Additional Preferences

  • Master’s Degree HIGHLY preferred (Business, Healthcare, etc.)
  • Minimum of 10 years of combined relevant experience (project management, associate management, and/or sterile processing)
  • Preferred to have exhibited years of successful management of sterile processing to achieve metrics goals

Certifications:

- IAHSCMM - CHL; Certified Healthcare Leader Training - required*

- IAHSCMM - CRCST; Certified Registered Central Service Technician - required*

- IAHSCMM - CIS; Certified Instrument Specialist - optional

  • Can be completed post-hire; must pass the exams for these certifications but do not need to complete the work experience requirements for official certification


The Resource Group’s value is delivered through its people, and it is our people and culture that enables us to achieve success. We have created an environment where individuals can thrive while working toward the common goal of lowering the cost of healthcare. Passion and hard work are necessary to accomplish this goal, and we are always looking for people who bring a fresh perspective. In addition to the experience listed below, all Resource Group associates embody the following soft skills and attributes: Nice, Bright, High-Energy, Inclusive, Willing to Give Away Power, Inspired by Mission, Invigorated by Change.



Why Join Our Team


Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.



Equal Employment Opportunity Employer


Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information regarding your EEO rights, view the EEO is the Law poster.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

*Please mention you saw this ad on AcademicJobs.*

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