Educational Advisor (Success Coach - 2 positions available)
Educational Advisors - HSI Success Coaches (2 positions available)
NATURE OF THE POSITION
Under the supervision of the area administrator, the Educational Advisor will sere students through the matriculation process, student success programs and other counseling services, which support the work of the counseling faculty.
HSI Educational Advisor/Success Coach:
Title V and HSI programs identify Hispanic and low-income students who are interested in higher education. Success Coaches work effectively with low-income, first generation college, and Hispanic students in need of academic assistance. As an Educational Advisor for the Academic Achievement Center, this role will take on the Success Coach tasks, providing a high-touch, integrated service model for assisting students in need. Success Coaches are responsible for providing student-centered and holistic academic and career advising, guidance and mentorship, and for fostering student and career development.
- Examples of Duties
DUTIES AND RESPONSIBILLITES
- Collaborates with a counselor to assist students with the development of individual first semester educational plans.
- Collaborates with counselor to verify course selections by students which are best suited to their college majors or transfer requirements based on counselor approved Student Educational Plan (SEP).
- Confirms that students have a Student Educational Plan on file and encourages the development of a SEP.
- Provides direction related to college rules and regulations, policies and procedures; and assists students in the enrollment application process; discusses resources, programs and services available throughout the district.
- Provides general information on academic and CTE programs to students, when appropriate, regarding CSU, UC, and private and public universities.
- Assist the student in understanding the placement process.
- Conducts general follow-up via telephone, e-mail, and college-supported social media related to inquiries received.
- Collaborates with a counselor to prepare files, transcripts, correspondence and reports.
- Provide academic support at California Department of Corrections and Rehabilitation (CDCR) and other incarcerated facilities.
- Sets up and maintains electronic database, files, documents, and student records
- Assists students with study skills and student success strategies. Refers students to workshops and guidance courses as appropriate. May work in collaboration with the counseling faculty to implement various student success workshops.
- Collaborates with a variety of college support services, academic services, and specialized programs to maximize resources and services to students.
- Collaborates with counselors to assist with updating of counseling materials and website information, including but not limited to the student handbook, calendars, schedules and general counseling handouts for students.
- Conducts a variety of outreach activities; including college tours; giving presentations, regarding programs and services; develops community relationships; develops flyers, newsletters and brochures; develops e-mail messages; may assist in recruiting students from high schools.
- Coordinates program efforts and educational options with appropriate local and state organizations and transfer institutions.
- Schedules appointments for students wanting to meet with university representatives or with a transfer counselor.
- May provide lead direction to student workers and short-term employees.
- Attends committee, staff, and counseling meetings and workshops.
- Participates in District-provided in-service training programs and attends conferences as appropriate.
- Develops and maintains effective and supportive working relations with all stakeholders.
- Ability to understand, interpret and apply college policies, rules and regulations.
- Understand student needs and make appropriate referrals.
- Deal effectively with a diverse college community. Communicate in a friendly and helpful manner. Maintain effective relationships with students, faculty, staff and community.
- Performs other duties, related to the position, as assigned.
- Educational/Experience Qualifications
- Bachelor’s Degree from an accredited institution.
- Two years of related experience in higher education, serving students in the matriculation process, students success programs or other counseling services.
- Knowledge of policies and procedures in higher education, transfer programs available for students, and matriculation process and student success programs and services.
- Proficiency in the use of standard office programs (e.g., MS Word, Excel, PowerPoint, Outlook), personal computers, and the internet.
- Knowledge of Record-keeping techniques.
- Ability to communicate effectively orally and in writing.
- Passage of the College’s clerical skills tests.
- Type at 50 wpm.
- Ability to represent the College to business and industry; exercise judgement and initiative; work with students with special needs; work effectively with students, faculty, administrators, staff and community partners.
- Demonstrated sensitivity to and understanding of the diverse academic, social, economic, cultural, disability and ethnic backgrounds of community college students.
- Prior experience in an institution of higher education
- Knowledge of the California education Code, Title 5, Chancellor’s Office administrative procedures, State and/or Federal law regulations.
- Ability to speak, read, and write Spanish.
- Supplemental Information
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- The physical demands and work environment are typical of an administrative job in an office environment.
- The incumbent must be able to perform the essential functions of the job, with or without a reasonable accommodation.
- This is a Full Time position, 40 hours per week, 12 months. May include evening and weekend duty.
- Row 14 on the Full-Time Classified Employee salary schedule.
- The college offers an attractive package of fringe benefits including medical, prescription, dental, vision, and life insurance as accorded per CSEA agreement.
- This position is contingent upon continued categorical funding.
Our employment online application process is designed to assist the search committee in evaluating whether or not you possess the required knowledge and skills for the position for which you are applying. Job-related information from all applicants will be evaluated to identify those best qualified. Only the best-qualified applicants will be selected for testing and further consideration. Therefore, the online application must be completed to allow a comprehensive review and evaluation. Failure to complete the online application (and supplemental material, when required) will constitute failure to comply with the selection process and the application will be rejected.
- To guarantee consideration, a completed application and any other required material listed, must be submitted with the online application by the published closing date.
- Applications are only accepted for positions currently open for recruitment.
- Meeting minimum requirements does not guarantee you an interview.
- Current employees who are applying for a position should be aware that material from their personnel files will not be included as part of the application packet, and they should provide information on past and present employment in the same degree of detail as any other candidate.
- Applicants wishing to apply for more than one position must submit a separate application and required materials for each position.
- Legible photocopies of documents will only be accepted.
- Travel costs related to the interview process will be borne solely by the candidate.
- Please read the job announcement/description carefully to ensure your background and education meet the requirements of the position
- The selection process may also include practical exercise (i.e., training demonstration and/or other written, technical manipulative, or simulation exercises), or skilled testing to evaluate candidates’ qualifications.
- Applicants with foreign transcripts must be evaluated by an Accredited United States Institution, please see the approved organizations listed in the following link: https://www.ctc.ca.gov/docs/default-source/leaflets/cl635.pdf?sfvrsn=bb4f6e6a_6 or the National Association of Credential Evaluation Services link: https://www.naces.org/
Copies of Official Transcripts (Must show all work completed and the conferral date of the degree. If hired original transcripts must be submitted)
Six References (3 Professional and 3 Personal)
Professional Licenses (If applicable)
Recommended: Typing Certificate
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