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Summer 2023 Internship - Global Marketing and Customer Experience
Job Description
Summer 2023 Internship - Global Marketing and Customer Experience
Full Job Description
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
What makes F5 great is that we’re a big tech company with a small-company vibe. For over 25 years, we have been the industry leader in application delivery. Now we’re in growth mode—building our software-as-a-service platforms. The Global Marketing and Customer Experience team is at the forefront of bringing this transformation to life. We’re obsessed with delighting customers, driving financial wins for the company, and telling compelling stories about the positive impacts that our solutions have around the world.
We are owners, and you will be too. This is an opportunity to learn and participate in a variety of marketing and customer experience disciplines from product marketing, messaging, digital campaigning, SEO/SEM management, data science to global marketing operations. You’ll own a project from start to end and have access to brilliant people from all over the planet on our Global Marketing and Customer Experience team as resources along the way. Come be part of a company that’s on the leading edge of transformation. Come be a changemaker!
Position Summary
F5’s Internship Program offers the unique opportunity to interact 1:1 with executives at Tech Talks focusing on F5, industry, and foundational topics. In addition, you’ll be able to connect with a network of other interns at ongoing social events, mentors within the company, and resources across our Global Marketing and Customer Experience org to help you thrive.
A successful person in this role will be someone with a strong sense of ownership who actively seeks opportunities to be innovative and drive success against marketing objectives. Organizational and communication skills are core requirements. You should have a can-do attitude and the ability to collaborate. Project determination will be made in Spring to provide a specially curated experience with learning opportunities to hone marketing skills and be exposed to the many areas of B2B and SaaS (software as a service) marketing. If you’re a motivated learner who wants to stake out a career in marketing, then we would love to talk to you!
This position is remote.
Primary Responsibilities
- Bring the customer to the forefront of projects focusing on user experience, customer stories, consistent messaging, and other solutions.
- Create a plan and see a project from inception to completion involving necessary stakeholders along the way.
- Successfully collaborate across teams within Marketing & Customer Experience and key players across the company to solve problems and reach innovative solutions.
- Share the results and findings of your project with the CMO and Marketing Leadership team.
- Perform other related duties as assigned.
- Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
Knowledge, Skills and Abilities
- Ability to take project ownership, make data driven decisions, and to arrive at solutions that resonate with key audiences.
- Eagerness to lean-in, learn and ask the right questions.
- Ability to organize a list of open deliverables, issues, gaps, risks.
- Customer focus, with an analytical and problem-solving mentality.
- Great written and verbal communication skills necessary to lead, collaborate, and motivate.
- Proficient in Microsoft Office applications, especially Excel, PowerPoint, and Word.
- Understanding of or experience in a company that delivers hardware + software products is a plus.
Minimum Qualifications
- Must be a current student enrolled at a four-year institution in the United States working towards BA/BS in Marketing, Communications, Customer Experience or related field.
- Approaching senior year at the time of their internship (2024 targeted graduation). If intending to pursue additional schooling after current degree (ie. Graduate School), please list estimated graduation date from your final degree on your resume.
- Available for a 12-week internship between May and September of 2023. We are unable to accommodate internships outside of this time frame.
Recruiting Timeline
- Applications will remain open until end of January 2023. Please submit applications by January 16th, 2023 for priority consideration.
- Once your application is selected we have a two step interview process. First, you'll have a 30-minute first round interview. Then, a final round interview that typically consists of 3 additional interviews that take course over a half day. No interviews on weekends available.
- We expect first round interviews to begin in February 2023 with final round interviews happening in March 2023.
- Recruiting will continue through March and beyond until this position is filled.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting
accommodations@f5.com
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