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2023 Summer Intern: Sales & Retention Operations Communications


Job Description

At a Glance

  • You’re a motivated rising senior student with a 3.0 GPA or higher seeking a degree in one of the following areas listed below from an accredited college or university:
    • Communications
    • Learning & Development
    • Instructional Design
  • This is a learning-intensive program designed to give you essential business insights and hands-on experience in your field of choice. It’s a full-time, 10-week commitment from May 31, 2023 through August 4, 2023.
  • Benefits include professional development sessions, networking opportunities, and mentorship.

The Spectrum Internship Experience
You have clear aspirations and are seeking a summer internship program that will help you meet them. Find it at Spectrum, named one of the 2022 Top 100 Internship Programs in the United States by WayUp and Yello.

Our internships are designed to provide:

  • Opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting.
  • First-rate, hands-on experience in the telecommunications industry.
  • Opportunities to connect you with people who can give you a better understanding of the industry and help you accomplish real goals you can add to your résumé, this includes assigning you a formal mentor and interactions with senior executives.

What you can expect in this role
As a Spectrum Intern, you’ll be essential to two teams — your respective department and your Intern peer group. Department and team-focused projects account for about 80% of your schedule. You’ll spend the other 20% on professional development sessions and networking activities, including the Kickoff Conference on May 31st, webinars, community service, cross-functional project, and final presentations.

Internship responsibilities may include

  • The Sales & Retention Operations Communications intern will learn to develop, execute and measure impact of a variety of internal communications tactics targeted to current Sales & Retention employees.
  • Communications activities are focused on informing and preparing employees to support sales and customer retention objectives.
  • Ensure timely preparation of daily and weekly e-newsletter communications to engage and inform employees.
  • Assist with script preparation and provide logistical support for video production.
  • Prepare and analyze weekly and monthly communications metric reports for operations support leadership.
  • Analyze data to identify and communicate trends and opportunities to assist in achievement of business goals including extending the reach of communications programs.
  • Fulfill ad hoc communications requests, as needed, in support of business initiatives.

Here’s what it takes to get started

Required qualifications

  • Must be currently enrolled in an accredited College or University completing a Bachelor’s Degree or Advanced Degree
  • Must have at least a 3.0 GPA or greater in current program
  • Ability to travel locally to Spectrum Intern development events and activities throughout the program
  • Authorization to work in the U.S. without restrictions or need for future sponsorship

Preferred qualifications

  • Interest/background in Communications
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to manage multiple projects simultaneously
  • Ability to work independently within established timeframes
  • Ability to work effectively in a fast-paced and rapidly changing environment
  • Excellent PC skills including high proficiency in Microsoft Excel and PowerPoint
  • Hard working and eager to learn in a highly intellectual, collaborative environment
  • Well-organized and detail-oriented

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