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Insurance Management Specialist
Job Description
Position Number:
127963Title:
Program Management SpecialistFunctional Title:
Insurance Management SpecialistCategory Status:
22-Nonexempt, Contingent 2Applicant Search Category:
StaffUniversity Authorized FTE:
1.0Unit:
VPSA-UHC-Insurance/BillingHiring Range Minimum:
41944Hiring Range Maximum:
50332.8Campus/College Information:
Founded in 1856, University of Maryland, College Park is the flagship institution in the University System of Maryland. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.
Vaccine Protocol
The University of Maryland has made the safety of our students, faculty and staff, and our surrounding communities a top priority. As part of that commitment, the University requires that students, faculty, and staff on the UMD campus be vaccinated against COVID-19. As a prospective and/or a new employee at UMD, you will be required to comply with the University’s vaccination protocol. Proof of full vaccination will be required before the start of employment in order to work at any University of Maryland location. Prospective or new employees may seek a medical or religious exemption to the vaccination requirement at return.umd.edu and must have an approved exemption prior to the start of their employment. Failure to provide proof of vaccination or to obtain approval for a medical or religious exemption will result in the offer of employment being rescinded.
Position Summary/Purpose of Position:
Under direct supervision, this position serves as a key central point of contact for students, parents, staff, and faculty pertaining to student enrollment in the Student Health Insurance Plan (SHIP). The position offers expertise in the SHIP plan design and enrollment and waiver policies, and will facilitate all administrative functions regarding SHIP set-up, waivers, eligibility, enrollment, and customer care. This includes responsibility for processing new data or changes into the various systems, answering waivers, eligibility, benefit, and enrollment questions, verifying status, and reconciling discrepancies. In addition to working closely with Plan Administrators staff, the position will liaise with staff from the Office of the Dean of Students, Risk and Insurance Management, and the Student Health Center. This position will be located on the campus, but will allow for up to three days remote work at home per week, depending upon campus needs.
Minimum Qualifications:
Education:
Bachelors degree.
Experience:
Two years experience in administrative staff work.
Required Knowledge, Skills, and Abilities:
Bachelors degree.
Experience:
Two years experience in administrative staff work.
Required Knowledge, Skills, and Abilities:
- Elementary knowledge of reference and research methods and techniques used in collecting, compiling, and organizing data and information; of basic methods and techniques used in organizing and conducting studies and analyses or programs, procedures, and organizations; of basic analytical and statistical principles and techniques.
- Skill in the use of office automation software and its application; in operating manual and automated office equipment.
- Ability to establish and maintain effective working relationships; to present ideas and information clearly and concisely both orally and in writing; to perform mathematical computations; to present statistical material in chart and graph form.
Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
Preferences:
Preferences:
- 3+ years Previous customer service and data entry experience preferred.
- PC proficiency to include Microsoft Word, Excel, PowerPoint, and Outlook.
- Strong written and oral communication skills
Sound problem solving skills. - Accounting and health insurance experience a plus.
Job Risks
Occupational Related Bloodborne Pathogen Exposure , Respiratory ProtectionPhysical Demands
- Must be able to work long hours at a computer terminal. Normal physical activity of a busy office setting.
- Potential exposure to communicable diseases inherent in working in a health care environment.
- This is an essential position on which demands made be made outside of normal working hours.
Posting Date:
12/02/2022Closing Date:
12/15/2022Open Until Filled
NoDiversity Statement:
The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.
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