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Legal and Billing Operations Specialist

Dana-Farber Cancer Institute

Job Description

Job ID:

10 Brookline Place West, Brookline, MA 02445


Employment Type:
Full time

Work Location:
PTL Remote: 2-3 days remote/wk


Reporting to the Director, Legal Operations within the Legal department, the Legal Billing and Operations Specialist supports legal operations initiatives, focusing on technology solutions to provide efficient, scalable, cost-effective legal billing and ensures effective vendor and outside counsel management, as well as knowledge management and other legal operations responsibilities as identified.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. 



  • Perform first-level invoice review of outside legal invoices to ensure accuracy and compliance with Outside Counsel Billing Guidelines
  • Collaborate with the legal team to create and manage legal matters, including matter-specific budgets, timekeeper rates, firm evaluations and related documentation
  • Review, coordinate and process payment of legal invoices, including managing escalations and troubleshooting issues
  • Assist with onboarding of law firms and other vendors in legal billing software
  • Interface with law firm accounting offices on billing related matters
  • Create reports on budget and billing matters and communicate results to the legal team
  • Partner with Director, Legal Operations to develop and provide training to ensure strong user adoption of processes and billing systems
  • Partner with Director, Legal Operations to support department-wide budgeting and financial management activities, including managing purchase orders, accruals and forecasting and tracking legal spend against budget
  • Assist with special projects, day-to-day operations and administrative needs and other duties as requested




  • High school diploma required; Bachelor’s degree preferred
  • 2 years of relevant experience in accounting or legal billing required
  • In-house experience with Legal eBilling, preferably CounselLink preferred


  • Understanding of end-to-end invoice lifecycle (work in progress, invoice, accounts payable, accounts receivable)
  • Demonstrated critical thinking and analytical skills are required; ability to apply systems knowledge to troubleshoot and analyze new issues is critical
  • Excellent verbal and written communication skills
  • Exceptional organization skills and attention to detail
  • Strong client service skills and professionalism



At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.  As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.  Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. 

EEO Statement 

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law. 

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