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Administrative Services Manager
Job Description
Operating Title
Administrative Services ManagerLong Classification Title
Administrative Services ManagerCampus Location
ManchesterDepartment
UNHM Dean's OfficeSummary of Position
Acceptable minimum level of education
Bachelor'sAcceptable minimum years of experience
7-10 yearsAdditional Job Information
Posting Number
PS3588FY22Other minimum qualifications
Salary Information
Quicklink for Posting
https://jobs.usnh.edu/postings/51715Percent Time Information (FTE)
1.00Grade
22EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Institution Information
Posting Date
10/13/2022Open Until Filled
YesPosting Open to Internal Candidates Only?
NoInterested Internal Candidates Exist?
NoJob Category
Salaried Staff (Exempt)Appointment Type
RegularDrivers License and Physical Requirements. Please check all items that apply.
None applicableDuty/Responsibility
- Drafts official responses and correspondence from the Dean.
- Prepare reports, materials, and agendas.
- Arrange travel, book reservations, and submit monthly mileage expense reports for the Dean.
- Establish clear and open lines of communication with the Dean.
- Bring pertinent issues to the Dean, brainstorm decision-making, determine assignments of special projects, and filter information to the campus as necessary.
- Coordinate annual reviews of all the Dean direct reports as well as annual meetings with all the college academic departments and all program departments.
- Handle special assignments requested by the Dean.
- Research issues and gather data to support the Dean’s decision-making and process development.
- Provide administrative support to the College Advisory Board including board material development, roster and term limit tracking, webpage and bio updates, attendance at meetings, minutes, and action item logging, follow-up communications, and maintaining relationships.
- Participate in key meetings with faculty, staff, and administrators as needed.
- Facilitate the correction of any issues or problems that may arise that compromise the work of the college Dean (computer issues, phone issues, temperature control, etc.).
- Oversee, take the lead, and/or assist with special projects related to the Manchester campus operations or at the request of the Dean.
- On-call outside of normal work hours when needed.
- Work with legal regarding a variety of issues as needed.
- Liaison with the administrative offices of the University President and Provost for all communications necessary to distribute campus-wide.
- Coordinate a variety of annual requests including award nominations, committee representation selection, and others.
- Main contact for all other college dean offices for questions and support as needed.
- Schedule, set up, facilitate, record, distribute, and run the campus-wide community meetings (approximately 6-8 a year).
Duty/Responsibility
- Interpret USNH policies and procedures and distribute as needed when questions arise.
- Demonstrated ability to independently perform a wide range of administrative and technical responsibilities.
- Oversight of the main incoming campus line and the maintenance of selection choices as well as the recording of greetings.
- Maintain an active list of college policies and procedures including edited date, revision dates, list of corrections, documents that refer to needed policies, and distribution for such things as Service Animals in Labs, Annual Evaluation process, course special fees, campus postings, emeriti status processing, etc.
- Serve on a variety of operational groups and committees including the campus emergency preparedness training committee, the administrative support team group, and the University PAT council.
- Actively schedule and participate in college events.
- Attend weekly event team review committee meetings.
- Participate in student events such as Wildcat Welcome Day, student Peer Assistant Leader training, and orientation days.
- Play an active role in campus-wide events such as the Undergraduate Research Conference.
- Assist the event manager on day of and provide administrative support for the annual UNHM Commencement as well as prepare the college Dean for Commencement, coordinate regalia needs, travel arrangements, and Commencement materials for the Keynote Speaker, the Granite State Awardee, University, and college leadership, faculty, and support staff.
- Oversee all third-party contracts and leases working with department directors including but not limited to leases, rental agreements, MOUs, parking, maintenance, building use and rental, and campus equipment needs including YMCA, New England College, Nashua Community College, Manchester Community College, Granite State Lunchbox, and others.
- Assist University Development/Foundation, and University Engagement departments.
- Monthly review of Manchester donors and contributions, coordinate acknowledgment letters and notify the Dean for informational purposes.
- Distribute calls for funding opportunities such as the 603 Challenge and assist in regular institutional giving meetings, brainstorm potential relationships, and manage action items.
- Provide administrative support for funding opportunities including invoice development and distribution, contribution follow-up, and reconciliation of donation.
- Main responsible party for all building usage and space coordination.
- Maintain an updated office and space inventory of the campus.
- Represent the campus space at the University level on committees such as the Space-Capital Planning and Management teams.
- Manager of the campus-wide space allocation committee with responsibilities that include maintaining the list of space requests, resolutions to requests, and providing strategic solutions to the growth of the building.
- Assist in parking needs and resolutions as needed.
- Maintain, edit, and update the signage throughout the building including the mail house, the floor directories, the overhead departmental signage, and other locations as needed.
- Work directly with the facilities manager as needed.
- Assist with the college dorm space as needed.
- Provides administrative support to the college campus during COVID-19, as needed including work as the coordinator of site visits to both the campus and dorms, maintaining the signage and PPE requests, operational needs, and display updates of signage around campus, and assisting in the development and updates of department-wide concierge plans for remote work.
Duty/Responsibility
Duty/Responsibility
- Assign administrative staff and coordinate confidential and complex searches within the college.
- Handle sensitive and confidential information including personnel matters and hiring.
- Manage the updates and changes for the college’s organizational chart.
- Ensures all new hires receive effective and inclusive onboarding.
- Creation and oversight of orientation programming for new hires.
- Maintain a summary spreadsheet of salary for all campus faculty and staff.
- Distribute annual salary increase letters (lecturers) and assist with coordinating merit information with faculty input and coordinates the distribution and collection of merit summaries across campus.
Duty/Responsibility
- Coordinate overloads, recording of the master course list, preparation of overload letters and supplemental pay forms each semester (4 traditional and 6 e-terms).
- Prepare forms and coordinate the annual chair summer and lecturer observation/review compensation.
- Track departmental term limits, coordinate rotating attendance at advisory board meetings (for faculty presentations), and assist with filing.
- Prepare forms and coordinate annual program and graduate program coordinator compensation.
- Assist in contractual questions by researching and providing necessary information and follow-up.
- Sole administrative support person for the Deans and Chairs group coordinating the call for meeting topics, preparing agendas, attending bi-monthly meetings, creating action items, and completing follow-up.
- Coordinator of the Manchester campus faculty development funding process including updates to the application documents, distribution and follow-up of funding requests, reporting, and reconciliation of spending to Deans and Chairs.
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