Please apply, please visit: fororegonstate.org/about/jobs/career-opportunities

Reporting to the Director of Data Services, the Data Services Specialist is responsible for verifying and entering demographic, biographic, financial, and professional information, relative to donors, Alumni, students/parents, faculty/staff, and friends of the university into our Customer Relationship Management (CRM) system. This role is critical to ensure the completion and accuracy of the data utilized by our organization to communicate, engage and raise donations for the University. This position works with colleagues across the Foundation, Alumni Association and University to capture and record pertinent information.

Work Location

The work location for this position is the Foundation’s Corvallis, Oregon office.

Key Partners

• Senior Director of Data Operations and CRM Strategy
• Director of Data Services
• Director of Analytics

Measures of Success

• Maintain a 90 percent accuracy rate for all data entered in the CRM
• Ensure standard data requests are entered into the CRM within 10 working days
• Build and maintain excellent working relationships to proactively acquire new and additional data that supports the organization

Major Duties

Data Acquisition, Entry and Maintenance

Create, maintain, and audit records in our CRM utilizing various approaches, techniques, and technologies following established guidelines and data governance practices

Acquire, verify, and enter data, on the University’s constituencies while maintaining a high-level of accuracy

Maintain the utmost confidentiality and security practices to ensure the privacy of our constituencies

Project Management

Working with the Director of Data Services, strategically and proactively determine project requirements, objectives, and timelines

Communicate and collaborate with Foundation and university partners, and on occasion directly with our constituents to provide excellent customer service

Communicate with key stakeholders to determine project requirements and objectives and coordinate the timeline for completion

CRM Maintenance

Become proficient in our CRM data best practices and governance to advocate for code and process improvements to help streamline data entry and support our analytics/reporting efforts

Test and evaluate CRM upgrades to ensure data integrity and work processes are unencumbered

Perform administrative duties supporting the work of the data services team

Perform other duties as assigned

Knowledge, Skills and Abilities

Knowledge of:

• The structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• The administrative and office procedures and systems such as work processing, managing files, and records
• The principles and processes for providing customer and personal services
• The understanding of data confidentiality principles and follows them to the letter
• Microsoft Office Suite, particularly Excel spreadsheets, and operational databases

Skills:

• Strong verbal and written communication
• Work through large data entry projects with fixed deadlines
• Accurate and fast data entry with attention to detail
• Excellent time management skills and ability to prioritize
• Assists team members when needed to accomplish team goals
• Highly organized, capable of multitasking and working well in a fast-paced environment

Ability to:

• Be aware of, control, and express one's emotions appropriately, and to handle interpersonal relationships maturely, thoughtfully and empathetically, including the ability to work with individuals from diverse backgrounds
• Use critical thinking skills for comparison and analysis of data from different sources
• Be comfortable and practical with issues that lack clarity, structure, or certainty
• Document and maintain standard operating procedures
• Learn and to grow within this position and beyond
• Be self-directed and able to work without supervision

Minimum Qualifications

Associate degree and experience with data entry required; Bachelor’s degree desirable. Preference may be given to individuals with prior work experience in a non-profit setting. Education and experience equivalencies may be considered.

Core Values

The Foundation strives to be one of the best places to work in the country.?We know that our success depends in large part on the people who carry out our mission.? It’s what we do?–and how we do it -- that makes the difference. Our core values reflect our approach to work and to each other, and we are committed to conduct consistent with these values.

collaborative · responsible · respectful · inclusive · innovative

Job Type: Full-time

Pay: $42,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work Location: Hybrid remote in Corvallis, OR 97333