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Patient Billing Solutions Representative
Job Description
- Job ID:
- 32079
- Location:
- 10 Brookline Place West, Brookline, MA 02445
- Category:
- Finance/Accounting
- Employment Type:
- Full time
- Work Location:
- Full Remote: 4-5 days remote/wk
Overview
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsibilities
- Coordinates all account activity when balance becomes patient responsibility, including communications with patient and, if applicable, guarantors and collection agencies.
- Reviews patient accounts to ensure third party follow-up has been completed in advance of collection activity.
- Coordinates patient collection process for patients with self pay and outstanding balances.
- Collaborates with Access Management to provide patients adequate financial assistance.
- Resolves and/or directs requests from external sources (i.e. attorney offices).
- Conducts proper collection and/or write-off of patient account balances according to DFCI policy.
- Posts insurance denials and patient payments within the Patient Accounting system.
Qualifications
- Bachelor's Degree or equivalent experience required. 3+ years of experience in a similar setting preferred.
- Knowledge of third party billing requirements, practices, and procedures preferred.
- Must have strong communication and organizational skills.
- Should have the ability to handle stressful contact with patients and be able to operate computer software packages.
- Must exercise strong confidentiality with patient information.
Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.
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