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Site Coordinator – Manchester & Online Programs

Job Description

Operating Title

Site Coordinator – Manchester & Online Programs

Summary of Position

The Site Coordinator for Manchester and Online Programs position with UNH Professional Development & Training is located in Manchester, NH (UNH at Manchester and alternate Manchester sites). The Site Coordinator must be able to work flexible hours, including some evening and weekend work. This position is hourly, and not eligible for benefits.

Duties Include:

General
o Communicate workshop information and logistics, program policies/guidelines, and additional administrative details to prospective or current participants, workshop instructors, and the general public. Maintain privacy in communicating sensitive information and confidential materials.
o Act as a primary point of contact for the public through phone, email, and face-to-face interactions. Maintain organized and professional appearance of public areas (front office, classrooms, hallways, etc.).
o Support the delivery of additional PD&T off-site conferences, as needed.
o Update electronic calendars, event systems, and databases with current information and events to promote PD&T activities to the public. Manage office filing systems, appointment calendars, bulletin boards as appropriate.

Manchester Site Coordination
o Coordinate the delivery of PD&T on-site workshops in Manchester, NH. Serve as the liaison between PD&T and partners at UNH Manchester and alternate Manchester sites (building management, security, etc.). Assist with set-up, signage, audio/visual needs, catering, trouble-shooting, and customer service.

Online Program Coordination
o Coordinate the delivery of PD&T live online workshops (delivered primarily via Zoom). Schedule and host Zoom meetings, and support instructor audio/visual needs. Communicate logistics with participants and instructors, including distribution of digital handouts.

This position will report to the Assistant Director of Professional Development & Training and will work closely with the Program Delivery team (including the Portsmouth Site Coordinator, Online Program Coordinator, and Enrollment Manager).

Campus Location

Manchester

Required Qualifications

  1. Bachelor’s degree and one year of related experience, or a combination of education and related experience equal to five years.
  2. Proficiency, or ability to attain proficiency in Microsoft Office; Zoom; Adobe Reader; registration systems (Destiny One or other); databases (SalesForce or other); survey tools (Qualtrics or other).
  3. Must be able to accommodate a flexible schedule to cover early morning, weekend, and evening events. During these instances, responsible staff will coordinate schedules for coverage during the week for posted office hours.
  4. Self-motivated, highly organized, able to take direction, and be proactive in managing logistics and details.
  5. Must have a customer-service orientation, with the ability to establish and maintain effective working relationships with faculty, staff, students, participants, and the general public.
  6. Excellent written and oral communication skills. Some public speaking is required.

Physical Demands

Ability to walk, stand, sit, climb stairs, lift, and carry up to 25 pounds of equipment (occasionally).

FTE

35-40 hrs/week

Salary Information

$20-25/hour, based on experience and education
1UX000-UXPDTN-61CPHX

Posting Number

ASP0707FY23

Open Date

11/22/2022

Open Until Filled

Yes

Additional Job Information

This is a 35-40 hour/week, non-benefits eligible position based in Manchester, NH. The position is funded for 1 year with potential for renewal contingent upon successful performance and departmental need.

UNH is a federal contractor within the meaning of the Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors. This position may require that you be vaccinated against COVID-19 in the future, unless you apply for and receive a religious or medical exemption. You may not test out of this requirement.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

The University of New Hampshire at Manchester is a college of UNH, the state’s flagship public research institution, which offers undergraduate and graduate programs of distinction in the heart of New Hampshire’s largest city. Located in the state’s business and tech hub, the Manchester campus leverages its city location to promote real-world learning, providing research, internship and career opportunities to students and graduates. Teaching excellence is at the core of our mission. UNH Manchester faculty collaborate with students in research, service and creative expression to better prepare them for success in today’s high demand fields. Our campus is equipped with cutting-edge lab and learning spaces, and its central location attracts students from diverse life experiences and cultural backgrounds. For more information about UNH Manchester, visit manchester.unh.edu.

The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide

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