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Student Success Advocate, Learning Support Systems

Monroe Community College

Job Description

Student Success Advocate, Learning Support Systems


Full Job Description


Professional Staff


Academic Foundations

Rochester, NY

Nov 21, 2022

Open Until Filled

Part Time

Position ID:

Job Description:

Function of Position:

This position will work cooperatively with TRIO Student Support Services (SSS) staff to positively impact the academic experience of new and existing students. The student success advocate will support project goals by providing one-on-one and group coaching to SSS program participants, developing and executing workshops, connecting students to campus resources, and other duties as assigned.

Examples of Duties & Responsibilities:

  • Help students understand and use effective reading and learning strategies;
  • Assist students needing intensive study skills and reading help in a myriad of subjects;
  • Help students identify and overcome obstacles that may be impeding academic success;
  • Help students focus on individual goals and identify steps to reaching those goals;
  • Work with students to develop strong time management and organization;
  • Develop with students individualized academic plans;
  • Makes referrals based on student needs;
  • Motivate students to take ownership of their own academic success;
  • Refer students to other services on campus such as academic advising, personal counseling, career counseling, subject-specific tutoring, etc.;
  • Develop and nurture rapport with students, peers, and faculty;
  • Attend training activities to comply with certification requirements before and/or during semesters;
  • Participates in special projects to support SSS programming as needed;
  • Utilizes Starfish Early-Alert system to monitor and follow-up with students.

MCC Expectations:

  • Adheres to the College Code of Conduct.
  • Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
  • Maintains technological competencies utilized by the College.
  • Commits to the philosophy of a comprehensive community college.
  • Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.




Required Qualifications:

  • Bachelor's degree in education counseling, psychology, or related field from an accredited college or university.

Preferred Qualifications:

  • Master's degree in Education or a related discipline and/or currently working towards degree completion;
  • Two years of developmental reading teaching experience;
  • Have a minimum of two years of experience working with a diverse population of students;
  • Demonstrated knowledge of and/or experience with Student Support Services and/or TRIO programs;
  • Evidence of effective communication interpersonal, public speaking, and writing skills;
  • Demonstrated ability with designing, developing, implementing, conducting, and assessing educational programs;
  • Commitment to the mission of the institution, as well as continual professional growth.
  • Bilingual and able to read, write, and speak Spanish, or other languages, proficiently



Additional Information:

Job Type: Part-time

Hours: 15-20 Hours per Week

MCC is currently testing a Pilot Telecommuting Program that runs from October 25th, 2021 to December 31st, 2022. Under the pilot program, this position may be eligible for remote work up to 5 days per pay period pending departmental need and leadership approval. The pilot program may be extended or terminated at any time at the College's discretion.

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College. MCC provides equal access to the Boy Scouts and other designated youth groups

Notice of Non-Discrimination
Annual Campus Security & Fire Safety Report

MCC employees are not required but are encouraged to verify vaccination and boosters to protect yourself and others from COVID-19. If you have not verified vaccination and you plan to come to campus for any reason, you must test every other week for COVID-19 at one of our free testing sessions held on the Brighton campus. Effective March 2nd 2022, mask wearing for fully vaccinated employees at MCC campuses and sites will be optional.

Please click here to learn more about MCC's COVID-19 policies.



Application Instructions:

Contact Information:

Hanan Gahi

Coordinator, TRiO Student Support Services


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