Job Description

 

 

Admissions and Records Technician

Position Number: 2015592P

Location: North Orange Continuing Education - Anaheim Campus

Department: NOCE-AC Admissions & Registration

Percentage of Employment: 100%

Months of Employment: 12 Months Per Year

Work Schedule: Monday - Thursday, 8:00 am - 7:00 pm (Schedule and shift are subject to change in accordance with contract or department needs.)

 

Job Description:
Provides technical information and assistance to students, staff and the public regarding admissions, registrations, records, enrollment, fees and other areas of student services.

Instructs students in correct procedures for completion of forms and applications; explains applications, requirements and restrictions; reviews completed forms for accuracy and completeness.

Processes a variety of forms related to admissions and records according to established procedures, processes student program changes.

Processes applicable fees; receives, accounts for, balances and deposits monies at assigned location.

Processes attendance accounting and collection and recording of student grades, degrees and vocational certificates; processes transcripts and application forms according to established procedures.

Collects and posts a variety of information from standardized media to various types of central records; utilizes appropriate computer information systems programs; participates in the processing of applications, program adds and drops, determination of program eligibility, residency and applicant status.

Provides information and assists other Admissions and Records staff, counselors and instructors as needed or assigned; assists in registration as assigned.

Maintains accurate records and files including student transcripts; makes grade changes and cumulative GPA corrections; locates and obtains various information from records as requested; prepares and maintains records for storage.

Types correspondence, labels and other written materials as required; duplicates materials as needed; routes and distributes incoming and outgoing mail.

Trains and provides work direction and guidance to others.

Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner.

Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events.

Performs related duties as assigned.

In addition to the essential functions, the Admissions & Records Technician may assist in directing the work of others as directed and may also be responsible for a specialized program within an Admissions & Records office.

 

Primary Purpose:
This position is responsible for performing technical duties in the Admissions and Records Office and providing information and customer assistance to students, faculty, staff and the public.

Working Relationships:
The Admissions & Records Technician maintains frequent contact with co-workers in the Admissions and Records Office, various departments, outside agencies, students, faculty and the public.

Knowledge, Skills, and Abilities:

• Knowledge of District organization, operations, policies and objectives
• Knowledge of applicable sections of State Education Code and other applicable laws
  Knowledge of organization, policies, and rules of assigned department or program
• Knowledge of modern office practices, procedures and equipment
  Knowledge of record-keeping techniques
• Knowledge of correct English usage, grammar, spelling, punctuation, and vocabulary
• Knowledge of various computer software applications
• Ability to interpret, apply and explain rules, regulations, policies and procedures
• Ability to make arithmetic calculations quickly and accurately
• Ability to operate a variety of office equipment such as calculator, computer, copier, etc.
• Ability to analyze situations accurately and adopt an effective course of action
• Ability to plan, organize and prioritize work
• Ability to work independently with little direction
• Ability to complete work efficiently with many interruptions
• Ability to work confidentially with discretion
• Ability to meet schedules and time lines
• Ability to understand and follow oral and written directions
• Ability to communicate effectively, orally and in writing
• Ability to understand scope of authority in making independent decisions
• Ability to review situations accurately and determine appropriate action according to established guidelines
• Ability to establish and maintain effective working relationships with others
  
  

 

Special Requirements:

Minimum Qualifications:
High school diploma or GED

Minimum one (1) year of responsible clerical experience, preferably in a college or university admissions and records office
Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.

Desirable Qualifications:
Demonstrated student support experience working in an education environment that requires hands on student support and processing of applications both electronically and by paper .

Experience working in adult continuing education or similar programs such as English language learners, emeritus programs, parenting, basic skills, career technical education, or disabled student support services.

Experience with enterprise databases and student information systems (eg. Argos, Banner, Datatel, PeopleSoft, etc.)
The ability to address the needs of diverse student and/or employee populations.

Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment.

Working Conditions:
College environment; subject to constant interruptions and frequent interaction with others; standing; subject to sitting for long periods of time (up to 2-3 hours). Repetitive use of upper extremities including hand coordination activities.

Salary Range: $4,650 - $5,589 Per Month

Number of Vacancies: 1

Posting Number: 2015592P

Open Date: 11/14/2022

Close Date: 11/29/2022

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