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Data Analyst

Job Description

Operating Title

Data Analyst

Long Classification Title


Campus Location




Summary of Position

The Information Technology Group at Keene State College is seeking applicants for a Data Analyst to work on a team to deliver a holistic, coordinated, meaningful delivery and analysis of data to support institutional data-driven decision making. The Data Analyst position is housed within the centralized IT Group and is part of the USNH Enterprise, Technology and Services Center for DATA service line.

Enterprise Technology & Services at the University System of New Hampshire (USNH) is a transformational organization meeting the technology needs of the 24,000 students and 7000 employees of Granite State College, Keene State College, Plymouth State University, the University of New Hampshire, and iLearn NH. This organization offers the ability to work alongside a group of 300 technology colleagues committed to serving the educational needs of New Hampshire through an advanced technology environment.

Acceptable minimum level of education


Acceptable minimum years of experience

3-5 years

Additional Job Information

Applicants should be prepared to upload the following documents when applying online:
• Letter of application addressing the above responsibilities
• Resume
• Contact information for three references

Application Deadline: Review of applications to begin immediately and will continue until the position is filled or otherwise closed at the college’s discretion.

Posting Number


Other minimum qualifications

  • Bachelor’s degree and four years’ experience directly within information technology field OR Associate’s and six years, or combination of education and experience equal to eight years.
  • A minimum of 2 years must be shown in the following areas: working with transactional database (SIS, ERP) , using query/analytic tools. (SQL, Uniquery, T-SQL) , creating complex SQL queries that include nested queries and joins, creating solutions via scripting language (JSON, XML PowerShell, .Net, Python, SQL, etc), writing complex business reports with the ability to provide meaningful data analysis summary to decision makers, designing data visualization and/or Infographics to support decision makers, analyzing large volume datasets for the purpose driving insights and improving business outcomes, normalizing and transforming data and ensuring data integrity, leading critical application implementations/upgrades and providing support, implementing and supporting data integrations between systems, and the use of basic statistics from business analyst perspective for purpose of analyzing data.
  • Demonstarted analytical skills with the ability to collect, organize and analyze data
  • Proven technical documentation skills and ability to follow standards and industry best practices
  • Strong verbal and written communication skills
  • Ability to resolve complex problems independently and within a team
  • Ability to engage with variety of stakeholders at different levels within the organization for the purpose of providing value-add information to support decision makers
  • Aptitude for working in a fast-paced collaborative team environment with proven experience as a self-starter and problem-solver

Additional Preferred Qualifications

Experience in Higher Education and experience in data mining with AI engines or large scale data base platforms (IBM Watson, Salesforce Einstein, Hadoop). Additionally, the College has identified desirable qualifications that support our commitment to creating and maintaining a diverse campus community including the ability to speak a second language or to bring a multicultural perspective to the campus.

Salary Information

Starting salary range: $47,920-$60,810, commensurate with education and experience, complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off. This position is part of the Keene State College Staff Association (KSCSA).

Quicklink for Posting


Percent Time Information (FTE)




EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

Keene State College is located in the scenic Monadnock region of Southwest New Hampshire, and is an affiliate of the University System of New Hampshire. Located approximately 2 hours from Boston or Hartford CT, and 4 hours from New York City, the region contains many opportunities to enjoy outdoor recreation, cultural events, and a strong sense of community. To learn more about Keene State College, the University System of New Hampshire, and the Keene community, please visit: https://www.keene.edu, https://www.usnh.edu/ or https://www.ci.keene.nh.us.

Posting Date


Open Until Filled


Posting Open to Internal Candidates Only?


Interested Internal Candidates Exist?


Job Category

Salaried Staff (Exempt)

Appointment Type


Drivers License and Physical Requirements. Please check all items that apply.

None applicable


Enterprise Data & Application Service Delivery

This position is focused on the delivery of enterprise data and application services with a focus on leveraging data and the integration of applications for improved decision making to support college-wide outcomes. This position is expected to engage proactively and regularly with assigned business units and have comprehensive understanding of business objectives, applications and data workflows. 

Specific job duties may include: 

• Acquire subject business matter expertise needed to conduct analysis through collaboration with business experts, external partners and research. 
• Complete data mapping functions and interpret database schemas. 
• Develop advanced SQL queries to extract, manipulate, and/or calculate information to fulfill data and reporting requirements. 
• Architect and automate data file transfers 
• Retire legacy tools and implementation of new technologies, such as iPasS 
• Seek opportunities to improve data integration to support the College need for wholistic view of data. 
• Participate in data and enterprise application governance and adhere to data management standards, internal processes and industry best practices. 
• Monitor and identify opportunities in processes that impact data integrity and recommend solution to close the gaps. 
• Perform operations to support and enhance the use of Colleague, Business Objects/Webi, and/or other enterprise applications to support College and/or business units. 
• Lead implementation/upgrade/change of an enterprise application from testing plans to implementation of work 
• Work with vendors to translate business needs and facilitate resolution 
• Organize and document work to maintain excellent communication across technical team of data analysts for cross coverage purposes and maintain excellent communication with assigned business unit(s) 
• Work closely with data stewards/stakeholders and use understanding of specific business needs and challenges to identify opportunities for process improvements with data and applications


Data Analysis & Reporting Analytics
This role analyzes data as part of a team and continuously digs into the data with the goal of providing business insights to support decision makers within departments/business units and the College. The data analyst position is expected to examine business performance, identify data patterns and trends, and provide insights to enhance business decision-making capability in business planning, process improvement, and solution assessment. Based on analysis of the data, this role performs quantitative and qualitative analyses and recommends actions to support operational improvements and strategic business opportunities. 
Specific job duties may include: 

• Identify, explore, and assess data sets. 
• Ask questions and discover value within the data sets to support decision makers. 
• Engage with variety of report requestors to define business need and ensure value is delivered with data analysis report 
• Interpretation of data and analyze results using basic statistical techniques 
• Develop and implement data analyses, data collection systems and other strategies to optimize use of data 
• Acquire data from primary or secondary data sources 
• Create Webi reports that highlight data analysis and data summary 
• Perform QA/QC audits on data analysis reports written by self and others to ensure transparency, cross coverage and adherence to internal standards and industry best practices 
• Design data visualizations/dashboards to illustrate current operational trends and/or predict future patterns and trends 
• Use data to create models that depict trends and continuously seek opportunities for data process improvements in reporting analysis and analytics for assigned business unit(s) and for the College

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