Assist prospective students throughout the entire onboarding process. Aids with supporting students with all admissions processes including Apply Texas, testing requirements, meningitis compliance, and new student orientation. Works with new students on initial career, financial, and academic plans. Additionally, the position will support the development, coordination, and implementation of community outreach, recruitment and retention programs and activities.

Demonstrated understanding of and commitment to the College’s mission and the needs of students; a passion for helping students realize their educational goals

Demonstrated ability to use appropriate technology in the outreach, admissions, and recruitment process

Bachelor’s degree

Detail-oriented and organized

Demonstrated ability to manage time effectively with multiple priorities

Ability to work evenings and weekends as business needs dictate

Excellent record-keeping skills

Ability to take feedback from manager through coaching sessions and then generate positive results

Exemplary computer proficiency including email, internet, and Microsoft Office Suite

Strong public relations skills; demonstrated interpersonal skills and collaborative mindset

Energetic and enthusiastic

Customer-service oriented

Ability to handle fast-paced work environment with interruptions and detail-oriented tasks

Must possess a valid Texas Driver’s License, good driving record, and be insurable on Midland College’s insurance policy

Prior experience working with higher education database software

Previous higher education student services experience and/or case management experience

Previous experience in outreach and recruitment

Two years of closely related experience

Bilingual language skills

Initiate and maintain systematic and frequent contact with prospective and new students.

Manage (track and monitor) a caseload of prospective and new students through the application process up to registration.

Perform required clerical work (data entry and documentation) in the department.

Advise prospective students and families about the admissions and enrollment process including, but not limited to information on: MC programs, application, testing requirements, transcripts, immunization, FAFSA, and scholarships.

Proactively follow up with applicants regarding outstanding documents required for registration.

Employ technology and strategies to help students navigate through the enrollment and registration process

Follow communication plan (phone, text, email) to maintain student momentum,

Assist students to overcome enrollment obstacles

Work with Director to develop and implement effective student-centered outreach and recruitment plans that reflect the College’s Mission and Strategic Plan

Attend events and implement outreach efforts including but not limited to: area high schools, MISD schools, TACRAO, community events

Coordinate all student recruitment, on and off-campus

Maintain a demeanor of service, professionalism, and positivity at all times

Strive to meet enrollment goals, conversion rates, and target number of applications submitted

Practice the coaching model to identify student issues and set goals for improvement

Participate and contribute to a creative, dynamic, and productive team culture that delivers excellent customer service and personal attention to students and parents

Participate in professional development appropriate to the functions of the position and professional interests

Be well informed on all MC programs and offerings including university partnerships (general brochure plus campus buildings academics, CE)

Establish and maintain relationships with area school districts, fostering strong relationships between the college and area high school counselors

Support the mission, vision, and values of the College and attend College events and meetings

Other duties as assigned

Ability to stand or sit for long periods of time

Ability to lift or move up to 25 pounds

Ability to work extended hours as needed

Use of manual dexterity

Repetitive use of a keyboard at a workstation

Work mostly performed indoors, some outdoors

Attendance at Midland College or community events will be required

The person in this position frequently communicates with others; must be able to exchange accurate information

Travel for training, meetings, and events both in and out of town may be required as scheduled

Must be an eligible driver for Midland College

All Midland College positions are security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. An employment offer is contingent on completion of a satisfactory criminal background investigation.

All documents must be electronically submitted through the Midland College Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Documents that must be submitted online: Completed online application, resume, and transcripts.

If a specified closing date is not listed on the posting, there is a required minimum posting period of five business days.

In its efforts to promote nondiscrimination and as required by law, Midland College does not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, military status, genetic information, or on any other basis prohibited by law. Additionally, the College does not discriminate against an employee or applicant who acts to oppose such discrimination or participates in the investigation of a complaint related to a discriminatory employment practice. Employment decisions will be made on the basis of each applicant’s job qualifications, experience, and abilities.