Apply now Job no:495767
Work type:Staff Full-Time
Location:Denver, CO
Categories:Accounting / Finance, Business Operations / Services, Admin / Executive / Office Support, Academic Administration

About the University of Denver

Located where the Great Plains meet the Rocky Mountains, the University of Denver embodies the spirit of exploration and discovery that defines our region and our history. DU is a private institution built on exploration through research and collaboration among educators, students, and local and global communities. With nationally recognized academic programs, a history of widespread influence, a forward-looking vision for a 21st-century education, and a deep commitment to promoting inclusion, we open a world of opportunity to students and empower them to make a difference around the world. Through learning, scholarship and practice, students gain the experience, knowledge and courage they need to tackle big challenges in the real world and guide diverse communities and organizations.

About the Graduate School of Professional Psychology

At the Graduate School of Professional Psychology, our goal is to transform the way we think about and approach mental health and wellness. We do so through groundbreaking academic programs and experiential training that aims to ensure we can better meet the needs of the communities we serve. We are dedicated to developing exceptional practitioners and scholars by offering a well-rounded approach to education. Every single one of our programs blends valuable academic offerings, intensive field-based training, cutting-edge applied research, and constructive community engagement. Our academic programs are rooted in our history of service and have developed over time to meet the growing needs of society. For more information please visit http://psychology.du.edu.
GSPP seeks to train students to provide culturally competent services to clients and the community. GSPP is committed to building a diverse and inclusive educational environment and encourage applications from individuals with minoritized identities.
As part of our training model, GSPP offers a broad range of confidential and evidence-based mental health care to the Denver community through multiple specialized clinics. As such, GSPP has multiple specialized clinics, including the Denver Forensic Institute for Research, Service, and Training (Denver FIRST).

Denver FIRST

Founded in 2014 to serve as a regional hub for forensic mental health education, practice, and consultation, Denver Forensic Institute of Research, Service and Training (Denver FIRST) fosters community and university partnerships through a host of service-learning opportunities for graduate students working with underserved forensic populations in the local community. Denver FIRST is integrated with the Master’s in Forensic Psychology (MAFP) Program and the Doctor of Psychology (PsyD) Program at the University of Denver’s Graduate School of Professional Psychology (GSPP), supported by core GSPP faculty under the leadership of Director Neil Gowensmith, PhD, and staffed by GSPP students. Primarily, Denver FIRST serves as a go-to setting for forensic evaluation, outpatient competency restoration, research, grants, and consultation in forensic mental health in the Denver metro area and beyond.

Denver FIRST Forensic Evaluations

Since 2013, Denver FIRST has offered psychological evaluation services related to legal matters. Some of the evaluations include competency to stand trial, legal sanity, mitigation, school violence risk assessment, transfer and reverse transfer to adult court, abuse and neglect/FDIA, immigration/asylum, guardianship, and animal maltreatment. Denver FIRST has maintained contracts with the Colorado Department of Human Services (CDHS) , Office of Behavioral Health (OBH), County Department of Human Services (DHS), County Probation Offices to conduct assessments for the courts. Forensic services have also been conducted through GSPP’s forensic seminar since 1999 and include the above evaluation topics as well as child/family evaluations, adoption, civil litigation evaluations, fitness for duty evaluations, and court-mandated treatment.

Denver FIRST Outpatient Competency Restoration

Denver FIRST established an Outpatient Competency Restoration Program (OCRP) in 2016, which has been awarded funding annually for competence restoration service delivery by the State of Colorado’s Office of Behavioral Health (OBH) since 2018. The OCRP provides restoration education services to adult and juvenile defendants involved in the criminal or juvenile justice systems found incompetent to proceed.

Position Summary

Denver FIRST at the University of Denver seeks a Clinic Coordinator. This position will manage all operations related to our forensic services, including services conducted through the doctoral forensic seminar. These operational tasks include tracking information relevant to cases, creating invoices and tracking billing and payments for those cases, hiring student clinicians and overseeing payroll, processing payments for supervisors, managing contracts for affiliates, managing self-pay grants and contracts, and providing general administrative support (scheduling, online document management, etc.). As Denver FIRST expands its innovative services, this position will collaboratively design and improve on operational processes for GSPP and the university, particularly around fee-for-service contracts. This individual will report to the Denver FIRST Director. As a member of the staff operations team, the position will also engage in cross-training with other clinic and operations staff to promote organizational resilience.

This is a full-time, benefited position. The schedule can be flexible but requires some availability during normal business hours (Monday-Friday, 8:00am – 4:30pm). This position has the possibility to qualify for remote work in accordance with university policies and processes; some on-campus work is required for cash or check deposits.

Essential Functions

Billing, Payments, and Contracts

• Manage all billing and payments for forensic seminar and all Denver FIRST-related services, including outpatient competency restoration.
• Prepare and track invoices for payment from multiple sources, including private clients, attorneys, and fee-for-service grants and contracts. Reconcile and process payments from multiple sources (phone payments by credit card, check, cash, fax, online portal, wire transfers), including manually entering credit card payments, submitting journal entries, and depositing checks on campus.
• Prepare and analyze monthly financial and accounts receivable reports, including payroll.
• Support the development and management of fee-for-service contracts and grants in collaboration with GSPP staff and faculty and the Office of Research and Sponsored Programs.
• Collaborate with and train personnel, including student employees, affiliates, and postdoctoral fellows with tasks related to billing and payments to ensure accuracy.

Personnel Support

• As needed, supervise clinic assistants with Denver FIRST-related duties.
• Manage hiring and payroll for student employees, including time tracking, timecard approval, and grant timecard creation and oversight.
• Maintain excellent communication with external payment representatives, including with attorneys, courts, and fee-for-service contract sponsors.
• Support onboarding of new Denver FIRST affiliates, including developing contracts, providing relevant information, and submitting paperwork to ensure access to necessary documents.
• Process payments for Denver FIRST affiliates, supervisors, and students and provide excellent, proactive communication to ensure transparency and clarity.

General

• Provide general administrative support (e.g., scheduling, shared file management) for the Denver FIRST clinic.
• When needed, ensure that payments are accurately inputted and verified in GSPP clinic electronic medical record (Titanium).
• Collaborate with Denver FIRST personnel, clinic staff, and operations staff to develop and improve on policies and procedures, particularly related to fee-for-service contracts.
• Ensure that clinic revenue protocols and client communications uphold GSPP’s commitment to promoting diversity, equity, and inclusion.
• Notarize documents related to Denver FIRST, such as adoption evaluations.
• Document all position duties and processes to allow for continuity of operations.
• Cross-train with clinic and operations staff to provide backup coverage as needed.
• Adapt to changes and expansion and participate in process improvement.
• Other duties as assigned

Knowledge, Skills, and Abilities

• Knowledge of the entire revenue cycle
• Strong knowledge of HIPAA and ability to maintain confidentiality of private health and student information
• Accounting and accounts receivable skills
• Strong computer skills and proficiency with Microsoft Office
• Ability to learn electronic medical records system Titanium
• Ability to work independently, use time productively and manage competing priorities
• Strong interpersonal and communication skills
• Strong skills in collaborative problem-solving and process improvement
• Ability to maintain impeccable attention to detail
• Ability to contribute effectively to multiple teams
• Ability to learn and adapt to changing circumstances
• Ability to learn and adhere to policies and procedures from multiple entities

Required Qualifications

• A high school diploma or GED or equivalent
• 2-3 years of work experience related to the essential job functions

Preferred Qualifications

• An advanced degree in a related field, such as Business Administration or Accounting, or equivalent training and experience
• 4-6 years of work experience related to the essential job functions
• Experience working in an environment undergoing growth and change

Working Environment

1. Standard office environment.
2. Unexpected interruptions occur often and stress level is moderate to high.
3. Noise level is quiet to moderate.

Physical Activities

1. Ability to sit in front of a computer for an extended period of time.
2. Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs.

Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m.

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) November 30, 2022.

Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number:
The salary grade for the position is 7.

Hourly Range:
The hourly range for the position is $23.00 - $26.00.

Benefits:
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver .

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non?discrimination?statement .

All offers of employment are contingent upon satisfactory completion of a criminal history background check.