This job has Expired
Communication and Outreach Manager
Job Description
Communication and Outreach Manager
Full Job Description
Job Summary: The Communication and Outreach Manager is a key member of the senior leadership team, building messages, materials, and processes that engage internal and external audiences – employees, donors, volunteers, guardians, and community partners. Oversees Volunteer & Engagement Coordinator. Directs marketing, development, and public advocacy initiatives with staff, and contractors, in print and social/digital media. Translates strategic plan into core strategies and actions; creates routines for the organization and supports leaders and program staff to develop their abilities as effective communicators. Collaborates with Board of Directors and/or Board Committees including as an active member of the Board Development Committee.
Mount Olivet Rolling Acres - MORA – is a diverse and inclusive nonprofit has supported adults, seniors and children with developmental disabilities, behavioral health needs as well as age-related and chronic medical conditions for over 50 years in the Twin Cities metro.
An array of services: Adult Day Services, Contracted Case Management, Community Supports, over 30 Residential Homes, Respite, Therapeutic Recreation, Training for Guardians & Families, and a unique therapeutic Summer Camp for Youth with Autism. Our Metro Crisis Coordination Program (MCCP) offers a safety net of crucial and cost-effective services for adults and children.
Key Duties and Responsibilities:
Communications:
- Leads efforts to translate strategic plan and other initiatives into communication strategies and actions
- Partners with key departments and staff (HR, IT, Finance, Nursing/Res./Rec.) on internal & external communication
- Ensures consistent messages and continually monitors core value messages to ensure connection and consistency within organization
- Creates regularly scheduled communication formats (weekly Zoom calls, weekly emails, quarterly newsletter, etc.)
- Creates and manages timelines, routines, and templates for communications to ensure cadence
- Researches and executes communication processes and vehicles to make news/information accessible and engage staff at all levels
- Continually tracks, measures, improves, and evaluates effectiveness of communication strategies and methods
- Attends leadership meetings and key strategy/committee meetings to identify and implement communication needs for leaders to leverage time and ensure consistency of messages
- Supports engagement processes to significantly improve participation rates and to build trust in the process
- Facilitates and coaches within internal meetings as a guide for healthy workplace communication and clear next steps
- Leads the organization’s Communication and Marketing Committee to bring employees from all departments together to identify communication needs and strategize execution
Marketing:
- Oversees representation and consistency of MORA messages and brand in all materials to external audiences
- Connects leaders from different service areas to strengthen whole organization messages/marketing
- Coordinates creative contractors, volunteers, and interns on marketing materials
- Collaborates to plan, write, and design for social media channels
- Liaison with Board and Board Committees, active member of the Development Committee
- Manages the Volunteer Coordinator work effort oversight and support of recruitment and marketing of volunteer opportunities
Basic Requirements:
- Maintains confidentiality in accordance with HIPPA and MORA policies and procedures.Requires the ability to work flexible hours (evening/weekend hours) in order to visit Homes or attend events during times when staff are present
- Completes required annual trainings to be present with clients
Desirable Qualifications:
- BA/BS in the communications field
- Experience engaging staff in multi-location company through designing and implementing effective internal communications
- Ability to create processes, train and coach others to build strong communication skills
- Prior experience working within a nonprofit, human services organization
- Ability to create and use videos to engage and communicate
Required Qualifications:
- Excellent verbal, written, and human communication skills
- Excellent organization/project management skills
- Experience with print and digital design (website, social media, newsletters, branding, etc.)
- Prior leadership experience (2 years of supervisory experience) with proven track record of effectively communicating with direct reports and peers
- Proven track record of achieving agreed upon results
- Proven track record of building strong, trusting relationships at all staff levels
- Ability to work independently with minimal instruction and make independent decisions when circumstances warrant such action.
- Must pass Department of Human Services background check and maintain “qualified” status.
- Must not be excluded from working in government health programs by the Office of Inspector General.
- Demonstrates mastery of computer skills including PowerPoint, Word, Excel and Outlook.
- Must have a current valid driver’s license and must have insurance as required by state law.
- Must be fully vaccinated against COVID-19 or be granted a medical or religious exemption by Mount Olivet Rolling Acres.
Cherishing the big-hearted heritage of our beginnings, we actively advocate for equity and inclusion for the individuals we serve and for our employees. Healthy. Happy. Human. Join us. MORAcares.org/careers/
Mount Olivet Rolling Acres is an Affirmative Action and Equal Opportunity Employer.
Job Type: Full-time
Pay: $41,600.00 - $69,992.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Victoria, MN 55386: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: One location
*Please mention you saw this ad on AcademicJobs.*