The purpose of this class is to perform professional administrative support to a functional area within an assigned College department or function.

Bachelor’s degree in Human Resources, Business Administration or a related field and five years of human resources professional level experience in any combination of employee relations, EEO/Affirmative Action, Equity, Employee Benefits or Employment, preferably in a higher education setting.

1. Plans, develops, coordinates and administers policies, processes, programs, and activities to support college employee relations and equity programs and activities. 
2. Serves as subject matter expert and consults with management, staff and faculty regarding employee relations, equity and general human resource policies/procedures and regulatory compliance issues. 
3. Develops and disseminates communications, including administrative directives, procedures, forms, brochures, etc. in various formats to the college community on policy/procedural changes, current and new legislation to promote and encourage compliance.  
4. Develops, administers, and monitors college programs and activities in support of CCBC’s commitment to fairness, inclusion, equity, non-discrimination and Affirmation Action.
5. Remains current on all areas related to federal, state and local employment, civil rights and labor laws. Maintains awareness of new and revised federal and state employment, benefit, affirmative action and equal opportunity legislation, regulations and judicial rulings.
6. Advises and assists faculty and staff with employee relations issues related to CCBC policies and procedures, HR Directives, union agreements, union grievances, disciplinary actions, EEO complaints, and requests for ADAAA accommodations.
7. Conducts investigations of internally and externally filed complaints alleging unlawful discrimination, harassment, and retaliation; as well as, allegations of violations of CCBC policy and procedure and unfair treatment. Prepares written responses and recommends corrective actions.
8. Provides guidance, direction, support and technical assistance to supervisors in the preparation of coaching and counseling tools, such as Performance Improvement Plans, disciplinary memorandums and letters, and performance evaluations.
9. Works with college administrators, supervisors, unions, and employees to identify, assess, and resolve work unit or team member conflicts and/or perceived barriers to individual, team, or work unit success. 
10. Conducts Exit Interviews (in-person, electronic, or via telephone) for full and part-time employees who voluntarily separate from CCBC employment.
11. Assists in developing employee relations/equity metrics, maintains data bases, collects and analyzes data, makes recommendations based on findings.