The Massachusetts Department of Public Health’s (DPH) Bureau of Health Care Safety & Quality is seeking a qualified candidate to fill the role of Processing Coordinator for the Clinical Lab Program. The selected candidate will coordinate aspects of support including but not limited to review and analysis of data concerning agency programs, providing technical assistance and support to agency personnel, and responding to inquiries.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Review and analyze data concerning assigned programs to determine progress and effectiveness, make recommendations for changes in procedures, guidelines, and devise methods of accomplishing program objectives.
• Provide technical assistance and advice to agency personnel and others concerning assigned programs.
• Respond to inquiries from agency staff and others. Provide information concerning assigned agency programs.
• Maintain liaison with various local, state and/or federal agencies and other organizations including, but not limited to, Centers for Medicare & Medicaid Services (CMS) and the National Training Laboratory Network.
• Coordinate licensing functions with laboratory providers. Respond to administrative and technical questions.
• Oversee registration & licensing activities of facilities under regulations, procedures and guidelines governing the Clinical Lab Program (CLP). Ensure application and renewal materials for licensure are issued in a timely manner. Conduct periodic quality reviews for accuracy and completeness.
• Review and analyze data concerning unit activities including, but not limited to licensing and collection and reconciliation of program fees.
• Communicate general provisions of licensing requirements, law(s) and regulations to licensees and the general public.
• Coordinate distribution of certification and licensure materials, transmittals, licenses, memoranda, correspondence, forms and reports to program staff, state and/or federal agencies and health care providers.
• Oversee maintenance of files to ensure complete and current information is available to program, agencies and the general public.

Required Qualifications:

• Demonstrated capacity to analyze and determine the applicability of data to draw conclusions and make appropriate recommendations.
• Ability to gather information by examining records and documents and by questioning individuals.
• Skilled in assembling items of information in accordance with established procedures.
• Ability to determine proper format and procedure for assembling items of information and maintain accurate records.
• Capacity to write concisely, to express thoughts clearly and to develop ideas in a logical sequence.
• Ability to give written and oral instructions in a precise, understandable manner.
• Ability to establish and maintain harmonious working relationships with others.
• Experience in exercising discretion in handling confidential information

Preferred Qualifications:

• Experience working with federal and state regulatory requirements, registration, and/or licensure programs.
• Experience with federal data base programs dealing with clinical laboratory certification.

About the Department of Public Health:

The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth.

We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities.

DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.

More information can be found at: MA Department of Public Health

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #2

Qualifications