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Computer and Network Technician
Job Description
Position Title
Computer and Network TechnicianSpecial Instructions to Applicants
Note: New employees will be placed at the first step which is $5,762.00 per month, second step $6,054.00 per month or third step at $6,361.00 per month (depending upon experience). Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on annual basis, until the maximum step of $7,019.00 per month is reached on the salary schedule.
Our Vision for Social Justice
The intention of social justice work is to strengthen humanity by understanding that every person deserves the benefits of fully participating in our society and institutions.
Academic researchers have illustrated that crucial social justice principles are a compilation of equality, equity, diversity, inclusion, engagement, environmental sustainability and human rights. These complex principles are challenging to operationalize in higher education; yet, we are steadfast in our diligence to forge ahead to advance this vital mission.
Community colleges are uniquely positioned to lead higher education in the work of social justice. Many of our students come from historically underserved and underrepresented backgrounds; students of color, students with recent immigrant histories, students from cycles of low income if not poverty, students from indigenous communities, and students from first-generation families.
The idea of promoting social mobility through education is unconditionally and uncompromisingly embraced by community colleges. This is an exciting role, and it comes with a heavy responsibility. Simply put, we need to create environments where our students achieve greater academic success, so much so that we close our persistent equity/opportunity gaps.
If you are committed to social and racial justice and if you are interested in joining a community dedicated to solving these inequities through education, please apply.
Recruitment Type:
Open (Internal and External applicants)Location
Los Medanos CollegePosting Number
0001751# of Openings
1Range
65Salary
$5,762 - $7,019 per month (see special instructions for step placement)Position Status
PermanentOvertime Status
Non-Exempt (eligible)Position
Part-TimeIf temporary, employment duration:
N/A# of Hours Scheduled Per Week
40Work Schedule By Day and Work Hours
Shift Differential %
N/A# of Months
12Non-work Periods:
N/AEEO Job Category
Technical/ParaprofessionalEmployee Group
ClassifiedDepartment
L1085-Information Technology ServicesPosition Definition
Distinguishing Characteristics
Computer and Network Specialist – This classification requires more specialized knowledge and experience to provide technical assistance to other staff.
Computer and Network Specialist, Senior – This is the most advanced level classification in the Computer and Network Specialist series. Incumbents at this level work relatively independently and act as a lead on troubleshooting servers and networks that often impact multiple locations.
Examples of Duties/Essential Functions
Deploys, maintains and troubleshoots services across Local Area Network (LAN), Wide Area Network (WAN), physical and virtual switches, Active Directory, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Windows Internet Naming Service (WINS), cabling, and switch ports.
Deploys, manages and troubleshoots applications/ services, client workstations, and network peripherals.
Implements and administers user and group accounts, network printing services, Internet connectivity, security, and networked software applications.
Provides consultation and guidance in using computer systems and applications.
Communicates with vendors and users to obtain information; resolves problems and arranges and conducts demonstrations
Participates in long-range planning.
Tests hardware and software products and makes recommendations on their use.
Implements technical procedures on hardware such as diagnostics, pre-failure checks, upgrades, and interoperability.
Maintains records of activities; develops and maintains system documentation.
Communicates with faculty, staff and students via written, verbal and non-verbal methods in order to effectively provide technical services and instruction.
Develops, tests and deploys software images for workstations.
Performs related duties as assigned.
Minimum Qualification-Education/Experience
One (1) year of experience in workstation hardware and software support
EDUCATION/LICENSE OR CERTIFICATE
Possession of an Associate degree from an accredited college or university with a major in computer science, computer information systems, computer engineering, or a closely related field, or the equivalent. Experience may be substituted for education on a year-to-year basis.
Minimum Qualification-Knowledge Of
Principles and practices of installing, operating and managing local and wide area networks and telecommunication equipment.
Installation, application, maintenance and repair of telecommunications cabling.
Installation, maintenance, and support of computer management and deployment software packages.
Concepts and principles of security equipment, such as firewalls, Access Control Lists, Intrusion Detection Systems and routers.
Peripherals such as printers and scanners.
Minimum Qualification-Skill To
Recognize and resolve problems related to computer user programs, equipment, and basic network malfunctions; utilize diagnostic test procedures and instruments.
Provide technical advice and assistance on matters relating to the installation, operation, and support of computer systems and peripherals.
Implement and operate computers, network servers, Virtual Local Area Networks (VLANs), network peripherals, virtual environments, and SANs.
Exercise problem-solving skills and follow through on assignments.
Conduct and participate in end-user or peer training.
Work effectively under pressure, adapting to changing demands.
Use electronic test equipment such as cable testers and common small hand tools.
Clearly communicate oral and written instructions to users with different levels of computer literacy.
Understand technical manuals and instructions.
Serve students, staff and faculty in a helpful, professional manner.
Update technical skills to adapt to changing technology.
Establish and maintain cooperative work relationships with those contacted in the performance of required duties.
Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.
Minimum Qualification-Ability To
Desirable Qualifications
- Experience in installing and managing network PC and devices in a large environment, updating operating systems and software in an automated system for large deployments.
- Operational understanding of working in an Active Directory enterprise environment of thousands of objects utilizing Group Policy.
- Exposure in cloud endpoint management of devices; examples: Google Admin, MEM / Intune, JAMF, Microsoft365.
- Certification or training in technology tracks Microsoft (MTA, MCSA), CompTIA, MacOS, or others considered.
- Ability to successfully complete duties on-time in a high-energy environment with significant faculty and staff interaction.
Job Open Date:
10/28/2022Job Close Date:
11/28/2022Open Until Filled
NoForeign Degree and Credit Statement:
About Us
The mission of the Contra Costa Community College District is to transform lives by providing outstanding learning opportunities that nurture and empower all students to achieve their educational goals. The dedicated faculty, classified professionals and administrators in the District are committed to core values and action that promote excellence in learning and equitable student success. The District is committed to hiring and developing a diverse staff that understands that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive role models for all students; and creates an inclusive and supportive educational work environment for its students, employees, and the community it serves.
Located in Contra Costa County, in the beautiful and diverse San Francisco East Bay area, the District serves the 1 million residents of the County through education, business partnerships and service in the community. The District first opened its doors in 1949 and is the second oldest and eighth largest multi-college community college district in California. The District consists of three colleges and two centers; Contra Costa College in San Pablo; Diablo Valley College in Pleasant Hill; Los Medanos College in Pittsburg; and the centers in Brentwood and San Ramon. The District Office located in downtown Martinez, supports the mission and functions of the colleges.
As evidenced by the rich diversity in Contra Costa County, the District enrolls a highly diverse student population. Serving over 50,354 students a year, in 2019-20 fiscal year the demographic make-up of the students was 9% Black/African American; 17% Asian/Pacific Islander; 35% Hispanic/Latino; 26% White/Caucasian; and 13% Other.
The District actively encourages a diverse pool of applicants to serve the dynamic student population and work collaboratively with existing colleagues that are equally dynamic and diverse.
Contra Costa College
Contra Costa College is a dynamic, comprehensive community college with a diverse student population. The institution has served the communities of West Contra Costa County for more than 69 years. Most of the 10,500-plus students who attend the college come from local communities, but many also come from neighboring communities and from countries throughout the world. The college offers certificates and degree programs in 70 areas. It prepares students for immediate employment and for transfer to four-year colleges and universities. Faculty and staff are proud to be affiliated with an institution that has a tradition of excellence and a reputation for educating students to live and work in a diverse global environment.
Diablo Valley College
DVC is committed to increasing student success. The college has distinguished itself as one of the nation’s most successful community colleges by offering incomparable transfer opportunities and exceptional career-technical programs. In both Pleasant Hill and San Ramon, a diverse student body engages with high-quality instruction and support services designed for excellence and equity in student learning. DVC’s career-technical programs keep pace with emerging technologies and skill requirements, while unparalleled transfer programs prepare students to be successful in four-year colleges and universities. DVC continuously ranks among the top transfer pathways to UC Berkeley.
Los Medanos College
Los Medanos College, opened in 1974, is the newest campus of the Contra Costa Community College District. The college prepares students to excel and succeed economically, socially and intellectually in an innovative, engaging and supportive learning environment. LMC provides quality programs and state-of-the-art facilities to serve the needs of a rapidly-growing and changing East County while enhancing the quality of life of the diverse communities it serves. Los Medanos College is known for its transferable general education program and career technical programs strongly connected with local business and industry. The college serves approximately 10,000 students.
Employee Benefits:
Retirement: Most employees are members of the PERS (Public Employees Retirement System). Faculty employees and Academic Managers are members of the STRS (State Teachers Retirement System). Police Service employers are members of Safety Public Employees Retirement System.
Deferred Compensation: The District offers two optional deferred compensation plans. Eligible employees have a choice of the 457, 403b plans and a selection of savings and investment options.
Leave Allowance: The District offers monthly eligible classified employees and managers/supervisors a generous vacation and sick leave benefits as well as 20 paid holidays annually (which can vary based on length of winter break).
Additional Benefits: The District also offers monthly eligible classified employees and managers/supervisors educational reimbursements, employee assistance programs, a travel assistance plan, longevity compensation, retiree benefits, employee discounts on health memberships and a comprehensive wellness program.
Newly hired employees may notify the respective union (Local 1 or United Faculty) if they opt to join and/or authorize payment to the union. If the newly hired employee authorizes payment to the union then the following fees apply: Local 1 has a one-time initiation fee of $45.00 and monthly contribution of 1% of gross pay +$1. United Faculty has an agency fee of .55% of gross pay plus $2.50. (All confidential, supervisory and management positions are exempt from union membership)
For further information regarding benefits eligibility and details please refer to the following documents available on the 4CD website:
Classified Employees Local 1 Contract (Article 20-Benefits):
https://www.4cd.edu/hr/localonecontract/2019-2022%20Local%201%20Contract.pdf
Managers/Supervisors/Confidential Personnel Manual (Section 8-Insurance Benefits):
https://www.4cd.edu/gb/policies-procedures/manuals/MSC_08.pdf
POST OFFER PRE-PLACEMENT EVALUATION PROGRAM (PEP)
ADA Accommodations:
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Quicklink
https://www.4cdcareers.net/postings/9036Diversity Statement
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