The purpose of this class is to perform administrative and technical work in support of the College’s computing and/or network infrastructure.

Actively pursuing an Associates degree in an IT related field at CCBC or graduated/transferred within the past semester. Must have and maintain at least a 2.5 grade average. Knowledge of operating system installations, security concepts, networking concepts and/or server configuration preferred. 

At the direction and oversight of the Senior Systems Engineer:

1. Perform server and virtual machine reviews, prepare reporting, and provide end user assistance for systems initiatives.  
2. Perform installation, configuration, administration and maintenance of server related hardware, software and appliances.  
3. Conduct security risk assessments, incident response, and remediation.
4. Configure and setup various server environments used for academic learning.
5. Provide support and system maintenance for college owned server systems including, but not limited to, Dell hardware, VMware, Microsoft Windows Server and Linux.  
6. Assist with the installation, configuration, administration, and maintenance of supporting systems appliances including, but not limited to DNS, syslogging, and monitoring systems. 
7. Provide support to the user community, particularly in regards to server problem remediation reported through the Blackboard ticketing system.
8. Conduct maintenance tasks as directed.
9. Document and monitor various systems for changes that could affect operability.  
10. Evaluate, test and prototype new hardware and software.
11. Ensure that all servers are robust and redundant allowing faculty to fulfill their teaching requirements.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.