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International Student Program Coordinator

Mount Hood Community College

Job Description



International Student Program Coordinator

Salary : $51,575.00 - $71,395.00 Annually


Location : Gresham Campus, OR


Job Type : Full-time


Division : Student Development


Job Number : 2022-2000076


Closing : 11/13/2022 11:59 PM Pacific



Job Summary and Responsibilities/Duties


Job Summary:
Under limited supervision, coordinates, implements, and monitors the International Student Program Plan and its daily operations. Provides program leadership, and oversees compliance with SEVP regulations. Serves as a primary resource for international student related issues on campus to students, staff, and community members. Solves a variety of immigration issues requiring knowledge of immigration rules and regulations.


Essential Duties

  1. Serves as a Designated School Official (DSO) for Student and Exchange Visitor Information System (SEVIS) to ensure compliance with Department of Homeland Security (DHS) and related federal policies; processes immigration requests and prepares documents for students in SEVIS
  2. Maintains international student data for accuracy and confidentiality of international student records to comply with FERPA, SEVIS, and other governmental and institutional policies.
  3. Assesses candidate application criteria including implementation of US Citizenship and Immigration Services (USCIS) rules and adherence to any other state and federal regulations as necessary. 
  4. Provides international student support services and referrals such as immigration, housing, banking, employment, medical, personal, DMV, Social Security, verification letters, etc.
  5. Advises prospective international students, agents, parents and U.S./ overseas contacts regarding international admissions/immigration policies and procedures.
  6. Plans and implements cultural adjustment through orientation sessions that include strategies to help international students enroll, and become socially engaged in college life. Participates on the New Student Orientation Committee.
  7. Assists international students in identifying and clarifying their academic and career goals, development of long-range education plans, selection of appropriate courses, and interpretation of institutional requirements and assessment of progress toward established career and life goals. 
  8. Monitors international student academic progress and provides appropriate interventions. Processes Standards of Academic Progress as needed. 
  9. Fosters relationships for recruiting with English language schools, overseas institutions, study abroad organizations, and area high schools. Cultivates and maintains good working relationships with educational agents, international student alumni, and cultural organizations.
  10. Represents the College’s at college fairs and international recruitment events both in the U.S. and abroad.
  11. Assists in the development and implementation of an international marketing plan, and assists with the distribution.
  12. Coordinates the hiring, scheduling, training, and evaluation of student and/or part time workers for the International Student Office. 
  13. Coordinates programming of on and off campus events after regular business hours. Accompanies students on overnight trips as needed. 
  14. Works to achieve and support diversity objectives as established by the College in connection with international student success and retention. Acts as an advocate for international students to the college and community. 


Additional Duties:

  1. Monitors program budgets, reconciles expenditures, and assists with fiscal administration for the program, including but not limited to budgets, funding, travel, and purchasing. Initiates and processes purchase and billing related paperwork for the program.
  2. Acts as a college representative when visiting high schools, post-secondary institutions, English language institutions, business and industry, and professional organizations. 
  3. Assists with compliance audits from the appropriate approving agency, i.e., USCIS. 
  4. Performs all other related duties as assigned. 



Minimum and Desired Qualifications

Minimum Qualifications: 

  • Bachelor’s degree in education or related field
  • Three (3) years of post-secondary experience working with international students”
  • Current driver’s license, insurance and access to reliable automobile during work hours for transportation to off-campus sites 

At the College's discretion, experience may be substituted, year for year, for education.

Preferred Qualifications: 

  • Experience as a DSO/PDSO
  • Masters Degree in education or related field
  • Bilingual skills in English and another language that meets college needs



Additional Qualifications and/or Knowledge, Skills and Abilities (KSAs)


Knowledge, Skills and Abilities

  • Ability to work well with individuals with diverse backgrounds 
  • Ability to prioritize and manage multiple tasks 
  • Knowledge of transfer requirements to four year institutions and articulation agreements 
  • Experience in international student programming, including the design, implementation and facilitation of student workshops
  • Knowledge of current computer software packages including word processing, database, presentation and email applications, and beginning-level knowledge of spreadsheet applications, preferably within the Microsoft Office Suite Excellent oral and written communication skills, including active listening skills 


Working Conditions and Important Information


Working Conditions: 
Work is typically performed in a normal office environment working with a variety of people. Work environment is often noisy and crowded with students and staff. Occasional strain to the eyes while working with a computer terminal. Some travel is required and evening/ weekend hours occasionally expected.


Initial salary placement will be based on years of relevant full-time equivalent experience at the sole discretion of the College, per the guidelines in the applicable Handbook or Collective Bargaining Agreement.  Please include all relevant full and part-time experience in your application that you want the College to review towards potential placement.  Hired employees will not have an opportunity to update past experience or appeal initial placement after the time of hire.

Important Information:
MHCC only accepts applications through our online application system at http://agency.governmentjobs.com/mhcc/default.cfm. For technical assistance, please call 855-524-5627.

Please note:  We do not request or read letters of recommendation.  Also, it is not necessary to upload a large number of documents with your materials.  We are looking for the required documents and perhaps one or two additional documents of your choosing (optional).  Faculty applications require a current resume, cover letter and official transcripts (copies are fine for application purposes) and/or any required certificates or licenses.

Please note:  this is initially a self-screening system.  We recognize that our application process can be lengthy, so before you begin, please read all of the stated requirements to determine if you meet them.  Applicants must meet all of the stated minimum qualifications and additional requirements to be considered for this position.  Based on your responses to the qualifying questions, the system may automatically screen you out from further consideration.

Position subject to budget consideration and approval.  

Final candidates will be subject to a criminal background check as part of the employment process.

MHCC is NOT able to support Visa applications for employment at the college. Applicants must already be eligible to work in the United States to be considered.

MHCC provides qualifying veterans and disabled veterans with preference in employment in accordance with ORS 408.225, 408.230, and 408.235; OAR 105-040-0010 and 105-040-0015.

Qualifying veterans and disabled veterans may obtain preference by submitting as verification of eligibility a copy of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) or a letter from the US Dept. of Veteran's Affairs indicating receipt of a non-service connected pension to your application. Disabled Veterans must also submit a copy of their Veteran's disability preference letter from the Dept. of Veteran Affairs, unless the information is included in the DD Form 214 or 215.

If you are seeking this preference, appropriate documentation must be provided at the time of application.  You may submit an electronic copy in the document upload area of the application in the section marked "veterans' preference document," or fax to 503-491-7257 or mail to Human Resources, Mt. Hood Community College, Gresham, OR   97030.  If you do not have your documentation, you may request it through your Veterans' Administration Office.

Applicants with disabilities may request accommodation to complete the application and interview process. Please notify Human Resources at least three working days prior to the date of need.

Mt. Hood Community College is an Equal Opportunity Employer that actively supports workforce diversity.


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