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Disability Accommodations Coordinator

Job Description


The University of Southern California (USC) is a leading private research university located in Los Angeles – a global center for arts, technology and international business. As the city’s largest private employer, responsible for more than $5 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic schools and units. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work.

The Office

The Office of the ADA/504 Coordinator is responsible for ensuring regulatory compliance and oversight of all matters related to access and accommodation for individuals with disabilities, in collaboration with schools, divisions, governmental agencies and advocacy groups supporting students, faculty, staff and visitors. This includes developing and implementing policies and procedures for ensuring campus facilities are open to the entire Trojan Family, including students, faculty, staff, and guests. In addition, the Office oversees Disability Services and Programs (DSP), the campus unit responsible for ensuring equal access for students with disabilities by providing accommodations, auxiliary aids and services, in compliance with state and federal law. USC is committed to the full accessibility of our campus, programs and activities to individuals with disabilities and will make a good faith effort to provide reasonable accommodation for qualified visitors, prospective students, enrolled students, employment applicants, and employees with a disability. 

The Position

The Disability Accommodation Coordinator will help ensure equal opportunity for individuals with disabilities by working with employees, managers, and a diverse group of HR professionals to implement and manage reasonable accommodations for employees. As part of the Interactive Process Center of Excellence, the coordinator will manage the interactive dialogue process with employees to determine appropriate reasonable accommodations that enable employees to perform their essential job functions and that promote safe and timely return to work for employees with disabilities on medical leave. The Disability Accommodation Coordinator will maintain regular contact regarding progress and status of accommodations and assists in the resolution of any challenges.

Key Accountabilities Include:

  • Helps ensure equal opportunity for individuals with disabilities by working throughout the institution to implement and manage reasonable accommodations.

  • Requests, receives and reviews medical information for temporary and permanent disability-related accommodations. Ensures that all work restrictions requested are objective, quantifiable and medically supported.

  • Maintains regular contact with managers, treatment providers, and employees regarding progress and status of accommodations and assists in the resolution of any challenges. Maintains appropriate case records in a manner that complies with local, state and federal regulations. 

  • Manages interactive dialogue process with employees with disabilities to determine appropriate reasonable accommodations that enable employees to perform their essential job functions. Arranges Vocational Evaluations, Work Adjustment Training, and Fitness for Duty Evaluations as needed.

  • Facilitates return-to-work efforts through an interactive dialogue process with employer and employee. Works closely with team members to determine appropriate reasonable accommodations that promote safe and timely return to work for employees with disabilities.

  • Works collaboratively with managers to understand the diversity of business needs and employment opportunities throughout the University. Ascertains the specific physical tolerances and vocational skills needed for particular employment positions. Assists in modifying job sites or obtaining necessary adaptive equipment as needed.

  • Acts as a subject matter expert and resource to supervisors, colleagues, union, or physicians regarding accommodation/work restriction issues and processes in compliance with local, state and federal regulations.

Performs other related duties as assigned or requested.  The university reserves the right to add or change duties at any time.

Preferred Qualifications

  • Master’s Degree

  • Certified Leave Management Specialist (CLMS) Certified

Please submit a cover letter and resume as part of your application.

The University of Southern California is an Equal Opportunity Employer

In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Core Values: integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.


Minimum Education: Bachelor's degree Postdoctoral study Minimum Experience: 3 years Minimum Field of Expertise: Knowledge of ADA/504 and related state laws. Able to work collaboratively with campus partners, professionally and compassionately with employees, and with the highest levels of discretion. Able to manage details.

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