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Campus Technology Lead
Job Description
Operating Title
Campus Technology LeadLong Classification Title
ET&S Site LeaderCampus Location
KeeneDepartment
KSC/ UNH IT TeamSummary of Position
Reporting to the Chief Information Officer for the University System of New Hampshire, the KSC Campus Technology Lead is a customer-facing role that is responsible for ensuring Keene State College’s technology services and support needs are addressed and satisfied through Enterprise Technology and Services. The Campus Technology Lead effectively collaborates with senior technology and campus leaders to understand, gather, and disseminate information regarding enhancements to IT applications, systems, and support services, key projects, and new technologies that help the faculty and staff enable student success and research across campus.
Acceptable minimum level of education
Bachelor'sAcceptable minimum years of experience
5-7 yearsAdditional Job Information
Applicants should be prepared to upload the following documents when applying online:
• Letter of application addressing the above responsibilities
• Resume
• Contact information for three professional (3) references
Application Deadline: Review of applications will begin immediately and will continue until the position is filled or otherwise closed at the College’s discretion.
• Letter of application addressing the above responsibilities
• Resume
• Contact information for three professional (3) references
Application Deadline: Review of applications will begin immediately and will continue until the position is filled or otherwise closed at the College’s discretion.
Posting Number
PS3168FY22Other minimum qualifications
• Bachelor’s degree
• 5 years’ related experience guiding, leading and/or managing technology services, providing technical acumen, and translating business needs to technical solutions
• 5 years’ related experience guiding, leading and/or managing technology services, providing technical acumen, and translating business needs to technical solutions
• Strong verbal and written communication skills
• Comfortable working independently within a large organization
• Highly attentive to customer needs by an excellent customer service perspective
• Proven presentation skills and comfortable explaining or demonstrating in front of large and varied groups at all levels of the organization
• Exceptional team player and motivator
• Ability to build and maintain healthy relationships both with the ET&S leadership team and our Keene State College customer base
• Comfortable working independently within a large organization
• Highly attentive to customer needs by an excellent customer service perspective
• Proven presentation skills and comfortable explaining or demonstrating in front of large and varied groups at all levels of the organization
• Exceptional team player and motivator
• Ability to build and maintain healthy relationships both with the ET&S leadership team and our Keene State College customer base
Additional Preferred Qualifications
Additionally, the College has identified desirable qualifications that support our commitment to creating and maintaining a diverse campus community including the ability to speak a second language or to bring a multicultural perspective to the campus.
Salary Information
Salary will be commensurate with education and experience, complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
Quicklink for Posting
https://jobs.usnh.edu/postings/47606Percent Time Information (FTE)
1.0Grade
30EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Institution Information
Set in the beautiful New England city of Keene, at the foot of Mount Monadnock and near the Connecticut River and Vermont, Keene State College is the public liberal arts college of New Hampshire. The institution focuses on rigorous academic programs and a tradition of small classes, faculty-student research and creative projects, and community service.
The City of Keene, with a population of approximately 24,000, is the regional center for commerce, employment, technology, culture, and the arts. We are located approximately two hours from Boston, Hartford, or Portland, and four hours from New York City. The region contains many opportunities to enjoy outdoor recreation, cultural events, and a strong sense of community.
Posting Date
09/22/2022Open Until Filled
YesPosting Open to Internal Candidates Only?
NoInterested Internal Candidates Exist?
NoJob Category
Salaried Staff (Exempt)Appointment Type
RegularDOT Safety Information
None applicableDuty/Responsibility
Leadership
• Provides direction and guidance on new, emerging needs and opportunities for ET&S and KSC.
• Gathers requirements and helps mature and communicate business goals/objectives.
• Participates in ET&S Leadership and KSC Leadership teams to identify issues, understand processes, build business relationships, and monitor programs.
• Guides alignment of ET&S project and service priorities and KSC mission needs.
• Provides broad understanding of KSC site-specific cultural and communication needs.
• Serves as the primary contact for ET&S senior management seeking information regarding site needs and represents the voice of the customer.
• Coordinates and communicates improvements, enhancements, and operational status to key stakeholders at campus level for both routine and emergency activities.
• Communicates the ET&S priorities and guidance, and reinforces the organizational messages to
ensure cohesiveness and connectedness to ET&S organization teammates located at KSC.
• Provides direction and guidance on new, emerging needs and opportunities for ET&S and KSC.
• Gathers requirements and helps mature and communicate business goals/objectives.
• Participates in ET&S Leadership and KSC Leadership teams to identify issues, understand processes, build business relationships, and monitor programs.
• Guides alignment of ET&S project and service priorities and KSC mission needs.
• Provides broad understanding of KSC site-specific cultural and communication needs.
• Serves as the primary contact for ET&S senior management seeking information regarding site needs and represents the voice of the customer.
• Coordinates and communicates improvements, enhancements, and operational status to key stakeholders at campus level for both routine and emergency activities.
• Communicates the ET&S priorities and guidance, and reinforces the organizational messages to
ensure cohesiveness and connectedness to ET&S organization teammates located at KSC.
Duty/Responsibility
Advocacy & Relationship Management
• Advocates for KSC customers and local IT teams within the larger ET&S organization.
• Creates and maintains relationships with key constituents to understand business needs, campus environment, and culture.
• Acts as HR Liaison between KSC HR and UNH HR departments helping to ensure that KSC bargaining unit agreements are upheld. Coordinates site-specific new hires from search to onboarding processes.
• Establishes and maintains strong and positive working relationships with ET&S Leadership team and KSC leadership to ensure alignment of KSC priorities and ET&S.
• Advocates for KSC customers and local IT teams within the larger ET&S organization.
• Creates and maintains relationships with key constituents to understand business needs, campus environment, and culture.
• Acts as HR Liaison between KSC HR and UNH HR departments helping to ensure that KSC bargaining unit agreements are upheld. Coordinates site-specific new hires from search to onboarding processes.
• Establishes and maintains strong and positive working relationships with ET&S Leadership team and KSC leadership to ensure alignment of KSC priorities and ET&S.
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