Job Description

Position Title: Chief Program Officer

Employee Type: Full-time, Year-round, Salaried, Exempt

Salary: $144,000 - $151,200 per year

Location: In the CITY OF SAN FRANCISCO. 741 30th Ave, San Francisco, CA 94121, occasional in-city travel to school sites and community events.

Reports to: Executive Director/CEO

To apply on our website, please visit: https://richmondsf.org/get-involved/job-announcements/

JOB SUMMARY

Based in the Richmond District of San Francisco, The Richmond Neighborhood Center is a nonprofit serving youth, seniors, and the community, particualrly associated with the education setting of SFUSD. Our mission is to nurture a diverse urban community by developing and providing high quality youth, adult and family programs that address critical community needs, and foster respect for all people and our environment. We have been serving the Richmond District for over 40 years, working with more than 5,000 participants annually.

The Chief Program Officer (CPO) will serve as a critical member of the executive management team. The CPO will be responsible for the youth and community programs at nine SFUSD school sites, multiple food pantries, and community programs. This position will supervise a team of five Program Directors who overseeour educational program (elementary school, middle school, high school), community programs, and a Data Analyst.

In collaboration with the Executive Director, the CPO will articulate and implement the strategic vision and leadership of the agency; oversee a significant portfolio of programs and related services; evaluate the effectiveness of programs to provide ongoing feedback; help to promote and diversify funding through effective resource stewardship; provide mentoring, guidance, supervision, and professional development to all leadership staff; and enhance the structure of the organization by staying abreast of developments in all programs.

RESPONSIBILITIES

Leadership and Organizational Strategy

• Oversee the development, planning, service delivery, and management of the organization's education and community programs across multiple sites and departments ensuring alignment of org-wide/board approved strategic priorities.
• Develop a team-based environment to motivate and inspire staff to work collaboratively toward the organizational mission for youth and seniors

Program Planning

• Within the first 6 months, develop program models specifying the target population, core program components (including dosage/duration of each program activity), progress indicators, and measurable outcomes.
• Develop a learning agenda and evaluation plan for each program based upon program models.
• Develop a dashboard of Key Performance Indicators that are appropriate for board and C-level review of programs.
• Participate in the budget development process and maintain a high level of fiscal responsibility.

External Relations

• Maintain routine communication with principals/key site leaders, gathering systematic feedback about program strengths/growth areas, serving as main point of contact for issues and problem solving.
• Serve as liaison to key government agencies like DCYF and SFUSD, MOHCD, and the Neighborhood Center’s largest funders.

Program Quality Control and Evaluation

• Program Oversight: Oversee the coordination, integration, and delivery of all programs, contracts and related services, promoting collaborative relationships and ensuring that the expectations of stakeholders are met.
• Directly supervise Program Directors to build their skills and confidence so that they can mentor, encourage, and motivate all staff.
• Create and monitor key performance indicators and outcome measures for measures that are core to The Neighborhood Center’s mission.
• Analyze and assess programs based on data collected and implement corrective measures if required.

Fund Development

• Build a system for accessing demographic data, program evaluations, summaries, and monthly reports usable for the Fund Development team.
• Work with Program Directors and Fund Development team to raise $100,000 per program annually

BENEFITS

All staff earn sick and vacation accruals starting on the first day of employment. We are a market leader in paid time off, including vacation, holidays, and days of action. 12-17 holidays are paid throughout the year for those who are scheduled to work half-time or more. We have a unique Days of Action policy where all staff can take up to 3 paid days of per year to demonstrate, volunteer, or further their community.

Medical, dental, vision, and term life insurance benefits are available for full-time employees on the first of the month after hire date. These are completely paid for by the org for the employee, and they are available (but not covered) for the employee's family. We also have a 403(b) with partial match for all half-time or more staff that fully vests within three years.

To apply on our website, please visit: https://richmondsf.org/get-involved/job-announcements/

QUALIFICATIONS

Ideal Candidate:

The Richmond Neighborhood Center is seeking a Chief Program Officer with experience delivering high quality programs and leading highly effective teams. The CPO will be able to articulate and implement a vision for youth and community programs that results in a stronger network of support for our most vulnerable students and residents.

The ideal candidate will have experience leading teams providing youth and community services with a proven track record of strengthening programs and relationships with partners, while persevering through funding, staff and programmatic challenges.

This candidate will also have lead teams through Diversity, Equity, and Inclusion work with strategic programmatic and organizational goals. The ideal candidate will also be familiar with nonprofit fundraising and budgeting, and be able to provide examples of evaluation practices that have resulted in programmatic development and improvement.

Experience: Minimum 8 years in programs, 4 years in leadership role in nonprofits.

Education: Bachelor’s degree required

Requirements For All Staff:

• DOJ Live Scan Fingerprinting: All employees who have contact with youth under the age of 18 must be fingerprinted under procedures established by the DOJ. We cannot employ any individual who has been convicted of a serious or violent felony, as defined by the California Penal Code. The organization also receives updated information from the DOJ during employment. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records on a case by case basis.
• Must meet SFUSD Instructional Aide Requirements: An Associate’s degree or higher OR Official transcripts reflecting 48 college units and a high school diploma/equivalent OR Completion of CBEST and a high school diploma/equivalent.
• TB Test: Every employee who has regular contact with youth is required to have a current tuberculin skin test or an X-ray examination of the lungs (with a negative result) prior to reporting for duty.
• Employment Authorization: Employees must be able to prove that they are authorized to work in the United States using any of the documentation allowed according to current I-9 processes.
• Covid-19 Vaccination: SFUSD requires all subcontractors to mandate Covid-19 vaccination: employees must be vaccinated or have a medical or religious exemption to initiate an accommodation and the interactive process.

Equal Employment Opportunity: The Richmond Neighborhood Center is an equal opportunity employer that values equity and recruits a diverse, inclusive workforce. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state or local law.

To apply on our website, please visit: https://richmondsf.org/get-involved/job-announcements/

Job Type: Full-time

Pay: $144,000.00 - $151,200.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• San Francisco, CA 94121: Reliably commute or planning to relocate before starting work (Required)

Experience:

• youth and/or community organizational leadership: 4 years (Preferred)

Work Location: One location

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