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University of Michigan

Job Description

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in this position and outline the experience that directly relates to this position.


This position will share an office suite in the Deanís Office at the School of Information and will sit in open space in a cubicle and will serve as support to the faculty and guests.†


Duties include:†

  • Maintaining the Deanís Office Xerox and fax machine, answering telephones, and greeting guests.
  • Prepare letters for mailing (including letters of recommendation for doctoral students), ship packages and assist with assembling packets for distribution.
  • Answer inquiries from faculty, staff, students, and the public requiring interpretation of established policies and procedures.
  • Run errands occasionally.
  • Act as team member with other School administrative office staff in handling day-to-day office operations.
  • Assist with School wide event planning as requested. †
  • Handle book orders and reserves for faculty courses.
  • Assemble course packs, exams, and monitor the web grading process.
  • Xerox course materials for classes.
  • Assist with collecting or proctoring exams as required.
  • Provide general information to students and faculty in helping them with problems that may arise related to instruction. †
  • Assigning duties to the work study students who are hired to help with some of the following activities: pickup and distribute the mail for faculty, staff and doctoral students; take inventory of stock of kitchen supplies and place orders on a regular basis. †
  • Arranges for lunches for meetings, accommodating visiting guests appropriately and professionally, preparing letters, mailings, scanning, copying, etc.
  • Other duties as assigned.

Required Qualifications*

  • High school education and one to five years increasingly responsible secretarial experience
  • Demonstrated initiative, independent judgment, diplomacy, and service-oriented attitude; must have an approachable attitude and a willingness and ability to learn new skills and new technologies
  • Demonstrated organizational, interpersonal, oral and written communication skills (including excellent editing and proofreading skills)
  • Ability to prioritize and manage workload under time constraints and conflicting demands while maintaining accuracy and attention to detail
  • Ability to perform sensitive and confidential administrative and secretarial duties using independent judgment and professionalism
  • Strong commitment to teamwork and problem solving, as well as the ability to act and work independently
  • Strong event planning skills: working with logistics, facilities, vendors, audio visual equipment, registration procedures, and transportation
  • Excellent computer and technical skills including being proficient in Word, Excel, and PowerPoint

Desired Qualifications*

  • Experience with the University M-Pathways and Concur systems, knowledge of CTools and Google mail, calendaring, sites and other applications.
  • Knowledge of UM policies and procedures

Work Schedule

40 hours per week in person. Monday - Friday 8:00 am - 5:00 pm

Work Locations

Working in-person in Ann Arbor. A shared desk in North Quad will be provided. Candidates must be able to conduct work in the United States. Employment outside of the United States or from a U.S. Territory is not allowable at this time. Applicants must be lawfully able to be employed in the United States; †sponsorship to obtain such status is not available at this time.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. †Background checks will be performed in compliance with the Fair Credit Reporting Act.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including one booster when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine.† This includes those working remotely and temporary workers. † More information on this new policy is available on the U-M Health Response website or the UM-Dearborn and UM-Flint websites.

*Please mention you saw this ad on AcademicJobs.*

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