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Help Desk Dispatch Manager
A Message from the University
Job TitleHelp Desk Dispatch Manager
The Help Desk Dispatch group primarily serves University faculty and employees. The Manager of this group will define and manage operating, dispatch, and escalation procedures. This individual will define and manage a comprehensive onboarding process and day-to-day operations. Their team members will include a combination of full-time staff and students and/or on-call/temporary staff. Establishing department objectives and metrics to evaluate and continuously improve operations.
The University of Notre Dame is committed to diversity (http://diversity.nd.edu/) in its staff, faculty, and student body. We strive for an inclusive environment that values and embraces differences in backgrounds, life experiences, and perspectives. We welcome and value people of all faiths and viewpoints. We will support you in your desire for well-being, life-work integration, and professional growth and development.
Problem solves creatively and can adapt quickly to changes in work priorites.
DepartmentClient Experience (29026)
Family / Sub-FamilyIT / Client Tech
Career Stream/LevelM 1 Supervisor
Department Hiring Pay Rangeup to 100K, commensurate with experience
FLSA StatusS1 - FT Exempt
Job CategoryInformation Technology
Schedule: Days of Week & Hours
Schedule: # of months12
Job Posting Date (Campus)10/04/2022
Job Posting Date (Public)10/04/2022
Job Closing Date10/24/2022
Quick Link for Internal Postingshttps://jobs.nd.edu/postings/28342
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