Job Description

Title: Director of Education

Job Family: Manager of People

Employment Status: Exempt

Supervisor Title: Senior Director of Education and Community Services

Date Revised: September 2022

Summary of Position:

The Director of Education is an externally facing role, responsible for directing the strategy, planning, development, implementation, and evaluation of virtual and in-person general PI and diagnosis-specific education programs, that are inclusive of all individuals in the PI community, providing accurate information to understand and manage their care. This position will also oversee education and outreach programs to medical professionals and to medically underserved populations. The Director of Education will have/develop a deep knowledge of primary immunodeficiencies and remain up to date regarding the management and treatment of these rare conditions. This position will ensure programming includes best-in-class and appropriate content and delivery designs (in-person and virtual) and demonstrate expertise in curriculum design. The Director of Education position is remote with occasional travel for conferences and periodic travel to the IDF offices in Maryland.

Position Responsibilities:

• Create and provide input regarding the development of budgets for all general PI and diagnosis-specific education, outreach, and medical programs to meet IDF’s strategic goals
• Plan and deliver a strategic, well-balanced schedule for education and outreach programs, while directing the development, implementation, and evaluation of inclusive education programs, forums, and services for individuals with PI and family members.
• Oversee the development of programs and events for youth, teens, and young adults, including but not limited to the Teen and Young Adult Escape weekend.
• Lead and/or serve on the internal planning committees of key events, including IDF’s annual Primary Immunodeficiency National Conference and Teen and Young Adult Escapes.
• Collaborate with other departments, affinity groups, industry partners, and medical professionals on projects related to educational, medical, and outreach programs and resources for individuals with PI and family members.
• Build relationships and expand IDF’s network of healthcare professionals and scientists.
• Represent IDF in the PI community at key medical conferences.
• Attend and participate in industry or partnership meetings.
• Supervise staff who support the execution of educational, medical, and outreach programs serving the PI community and medically underserved populations.
• Grow revenue-bearing education and outreach programs for individuals in the PI community, medical professionals, and medically underserved populations.
• Other duties as assigned.

Education:

• Bachelor’s degree required. Master’s degree (preferred) in an educational, health or medical-related field.

Experience:

• Minimum of five years' experience in developing and delivering training and educational programs. Previous experience developing medical and/or health-based education is preferred.
• A considerable amount of work-related skill, knowledge, or experience is needed to perform the essential functions of this role.
• Ability to create programming for a diverse audience and reach underserved communities.
• Strong ability to interact with the public, clinicians, organization and corporate executives and work collaboratively with diverse constituencies.
• Ability to create multi-faceted educational and outreach programs from the ground up.

Technical Requirements:

Proficiency in the following software programs is necessary for this role:

• Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams
• Zoom Platform (including Zoom Meetings and Zoom Webinars)
• Constituent relationship management (CRM) software such as Salesforce
• Information retrieval or search software such as PubMed

Job Competencies

Universal Competencies for All Staff:

Details key behaviors necessary for each employee to perform effectively across the whole organization. Target behaviors guide the goal setting and performance evaluation process. As each employee ascends in their career journey, they cultivate and utilize the new skills they acquire at each level.

• Adaptability: Adapts well to changes in assignments and priorities; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; approaches change positively and adjusts behaviors accordingly.
• Communication: Uses effective and accurate writing and speaking skills; clearly conveys and receives information to others in a timely manner that engages the audience, helps them understand the message, and invites responses; includes all relevant team members when sharing information.
• Customer/Client Focus: Makes customers (both internal and external) and their needs a primary focus of one’s actions; developing and sustaining customer relationships.
• Planning and Organizing: Organizes work, sets priorities, and determines resource requirements; determines the necessary sequence of activities needed to achieve goals in a complete and timely manner.
• Teamwork: Participates as an active and contributing member of a team to achieve team goals. Builds strong work relationships and adjusts to how individuals and organizations function and react. Responds positively to feedback and incorporates it into work. Works cooperatively with other team members, involves others, shares information as appropriate, and shares credit for team accomplishments.

Competencies for Managers of People:

Details key behaviors necessary for each employee to perform effectively in their specific role. Target behaviors guide the goal setting and performance evaluation process. As each employee ascends in their career journey, they cultivate and utilize the new skills they acquire at each level.

• Managing Work: Shows ability to plan, schedule and direct work of self and others. Balances task requirements and individual abilities. Sets challenging yet achievable goals for self and others. Comfortably delegates responsibilities, tasks, and decisions; appropriately trusts others to perform; provides support without removing responsibility.
• Decision Making/Problem Solving: Identifies and understands issues, problems, and opportunities. Compares data from different sources to draw conclusions. Analyzes problems into components and recognizes interrelationships with an awareness of strategic priorities and objectives; makes sound, well-informed, and objective decisions. Compares data, information, and input from a variety of sources to draw conclusions; takes action that is consistent with available facts, constraints, and probable consequences.
• Team Leadership: Communicates a vision and inspires motivation; engages with others (direct-reports and peers) in team process to solve problems; works to find a win/win resolution of differences; is aware of how management style impacts staff productivity and development; modifies leadership style to meet situational requirements; helps team stay focused on major goals while managing within a context of multiple directives.
• Coaching/Mentorship: Helps others, regardless of reporting relationship, to acquire the awareness, confidence, and resources necessary to fulfill their potential. Plans and supports the development of individuals’ skills and abilities so that they can fulfill current or future job/role responsibilities more effectively. Sets clear goals and expectations, tracks progress against the goals, ensuring feedback and addressing performance problems/issues promptly.
• Delegating Responsibilities: Shows ability to plan, schedule and direct work of self and others. Balances task requirements and individual abilities. Sets challenging yet achievable goals for self and others. Comfortably delegates responsibilities, tasks, and decisions; appropriately trusts others to perform; provides support without removing responsibility.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
This is a remote position with occasional travel for conferences or meetings. When gathering, IDF evaluates and observes appropriate COVID Protocols.

Application Question(s):

• Please describe your experience developing and/or delivering health-based educational programs.

Education:

• Bachelor's (Required)

Experience:

• Training & development: 5 years (Required)

Work Location: Remote

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