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Director, Infrastructure and Information Security
|Position Title||Director, Infrastructure and Information Security|
|Pay Grade Minimum||$61,647 - $77,059|
|Proposed Start Date||10/04/2022|
|Is Grant Funded?||No|
|Job Description Summary||The Director of Infrastructure and Information Security plays an important and necessary leadership role in the department managing the overall operations and security of the physical network, deploying and administrating various technologies in a proactive, responsive, and customer-friendly manner. This position spends a considerable amount of time focused on department-wide operations that directly impact the technology services provided to students, faculty, and staff of the college.
Supervises and ensures the efficient operation of the network, telecommunications systems, client servers, databases, and equipment ensuring that systems are available and secure, data backup systems are operational, and that continuity and disaster recovery programs are documented and in place at all times. In collaboration with the Executive Director of Technology Services, the Director of Infrastructure and Information Security is responsible to develop, document, and implement all functional policies and procedures, including those for network architecture, security, standards, purchasing, and service provisioning.
Works closely with the executive staff and decision makers in other departments in order to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.
|Qualifications||To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.|
|Required Education||Bachelor of Science in Computer Science or Information Security; or Bachelor of Business Administration in Information Systems, or Bachelor’s degree in related field.|
|Preferred Education||Master’s degree in Computer Science, Information Security or related field.|
|Required Experience||3 years supervisory experience in technology.
5 years experience in cybersecurity operations.
7 years experience in network operations.
|Essential Duties and Responsibilities||
1. Provides infrastructure management in the following areas:
a. Network, data center (server and storage), and security operations.
b. IT service planning including system availability, capacity, and continuity (disaster recovery) management.
c. Incident and problem management.
d. Change management including scheduling, implementation, and documentation of all infrastructure change, reviewing all requests for changes (RFCs) and ensuring that changes flow through the change management process.
e. Vendor management including service planning, implementation, and monitoring.
f. Policy and procedure management including development, implementation and maintenance of internal, federal, and state mandated standards, policies, and procedures.
2. Acts as the designated information Security Officer which includes, but is not limited to:
a. Ensuring institutional practices comply with all policy and regulatory guidelines encompassing areas of information security, governance, risk, and compliance.
b. Defining and maintaining policies and documentation for the College’s security program.
c. Developing, recommending, planning, and implementing strategies to strengthen institutional security practices.
3. Provides personnel management including:
a. Supervision of staff responsible for installation, maintenance, configuration, upgrade and integrity of network; telecommunications; servers, and data center facilities.
b. Performance management relating to assigned duties and in meeting departmental SLA target goals.
c. Recruitment, supervision, scheduling, development, evaluation, and disciplinary actions
d. Project workload and prioritizing work requests.
4. Assists in the departmental operational planning, budget development and project management such as:
a. Working with stakeholders to define business systems requirements for new technology implementations.
b. Developing business case justifications and cost/benefit analyses for technology initiatives.
c. Analyzing existing operations and make recommendations for improvement and growth of the network infrastructure and server systems.
d. Organizing and negotiating the allocation of network operation resources including the efficient utilization of personnel and equipment.
e. Remaining current with the latest technologies and solutions to support planning, procurement, and implementation of technology solutions.
5. Promotes operational excellence with responsibility to:
a. Operate as a communication link between Network Services and the broader Technology Services department.
b. Manage the testing, deployment, operational monitoring, maintenance, development, upgrade, and support of all networks, security systems, data centers, servers, operating systems, and associated hardware.
c. Assist the Executive Director of Technology Services in the purchase of equipment and supplies in order to meet operational requirements of the department.
d. Ensure that asset management reporting requirements for hardware and software are met.
e. Establish and maintain regular written and in-person communications with the college’s executives, department heads, and end users regarding pertinent network operation activities.
f. Assist in the provisioning of end-user services, including help desk and technical support services.
6. Other duties as assigned by the Executive Director of Technology Services.
|Knowledge, Skills and Abilities||1. Customer relations, team building, and leadership skills.
2. Extensive knowledge of TCP/IP, VLAN architecture, network routing, packet switching.
3. Extensive knowledge of networking equipment including switches, routers, firewalls, wireless LANs, monitoring and security, and VoIP telecommunications systems.
4. Extensive knowledge of network security, continuity planning and disaster recovery.
5. Understanding of the following technologies:
a. Server/Desktop architecture and operating systems including Microsoft, Linux, Unix, and Apple
b. Microsoft LDAP and Domain architecture
c. Microsoft Azure and Microsoft O365
d. Microsoft DPM
e. VMware server virtualization
f. Cisco networking wireless, ASA firewalls
g. Cisco unity telecommunications equipment.
Ability to treat all persons with respect, dignity and justice, without discrimination based upon age, sex, race, color, religion, national origin, disability, veteran status, genetic information, sexual orientation or gender identity; ability to exercise the highest professional and ethical standards in the use of College time and resources and observe the stated policies and procedures of the College; ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents; ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community; and, ability to effectively present information to various groups if necessary.
|Supervisory Responsibilities||Manages the Network Services staff, and may provide broader Technology Services oversight in the absence of the Executive Director of Technology Services.|
|Certificates, Licenses, Registrations||CCNA, CCIE, or equivalent required; CISSP, CISM, GIAC or equivalent required; MCSE or MCITP-EA preferred.|
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
|Task||Walking to various locations on campus|
|Task||Sitting at a desk to perform job duties|
|Activity||Lift up to 20 lbs|
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is performed in office settings and off campus settings. Ability to tolerate varying stress levels. Weatherford College does not allow the use of tobacco products in any of its buildings.
|Condition||Use of video display terminal|
|Example of condition||Using a computer to perform job duties|
|Example of condition||Exposed to risk of electrical shock|
|Condition||Exposed to weather|
|Example of condition||Occasionally exposed to outside weather conditions|
|Open Until Filled||Yes|
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