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Director of Student Accounts

Union County College

Job Description

Director of Student Accounts

Full Job Description

Reporting to the Vice President for Student Development the Director of Student Accounts is responsible for leading the College’s student accounts receivable functions which include assessment of tuition and fees, billing, and reconciliation of College revenue received from students. The Director is also responsible for maintaining the Ellucian Colleague and Self-Service systems to record all billing transactions accurately and manage the delivery of enhanced technology-based Student Finance services to students.
Characteristics, Duties, and Responsibilities
  • Hire, supervise, develop, and evaluate the staff in the Student Accounts Department; provide assistance in the interpretation of regulations and audit requirements.
  • Ensure applicable laws, regulations, policies, and procedures are applied to student account processes; maintain knowledge of federal, state, and industry statutes, regulations, and standards for accounting, financial reporting, and other matters related to areas of responsibility.
  • Monitor and evaluate operational processes in the Student Accounts Department for efficiency and desired outcomes and recommend improvements as necessary, to enhance workflow, accuracy, and service to students.
  • Works closely with the Finance Division, the Director of Business Systems, the Director of Financial Aid, Registrar, and constituents across campus in fulfilling the responsibilities. Collaborates with all Student Development colleagues to optimize the customer service environment for students.
  • Remains cognizant of best practices and establishing/updating procedures to ensure the College’s compliance with applicable regulations.
  • Establish set policies and procedures for the successful operation of student billings and receivables.
  • Administer all phases of participation in the enrollment cycle of all categories of students.
  • Increase and sustain high levels of internal control in all stages of the fiscal interface.
  • Responsible for coordination of all activities with the Financial Aid Office to assure conformance to guidelines of Federal and State sponsored student aid programs.
  • Control billing of tuition to sponsoring agencies and charge back of tuition differential to sponsoring counties.
  • Responsible for maintenance and system improvement of the student billing and receivable Ellucian Colleague system modules, including personnel training and assignment.
  • Responsible for timely and accurate payment of student financial aid items and refunds/billings created by student schedule changes.
  • Responsible for accurate annual federal 1098-T IRS processing.
  • Develop assessment plans for student outcomes which align with the College and Division standards for student success.
  • Reconcile tuition and fees, sponsorships, partner program payables and receivables to the general ledger. all duties assigned by supervisor or his/her designee.
Education Requirements
Requires a Master’s degree in Business, Finance, Accounting or a directly related field or equivalent combination of education and experience to demonstrate core competencies.

Experience
  • Five years progressively responsible experience in a Student Accounts or Bursars office, with at least three years at a leadership level managing personnel.
  • Six years progressively responsible experience in a college student billing and receivable system. Ellucian Colleague preferred.
  • Knowledge of student aid, accounting, federal and state student aid regulations.

Competencies and Skills Required
  • Intermediate knowledge of Microsoft Excel (minimum)
  • Strong knowledge of Colleague and ODS reporting.
  • Supervising and management skills required. Must be self-motivated individual with ability to manage and coordinate workload of busy department.
  • Must have skills in oral and written communications to all College management levels

Physical Demands and Work Environment
This position’s duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.
Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.
No or very limited exposure to physical risk.
Some travel required.


Minimum Salary : 90,000-105,000 Range
Additional Information
Union College does not discriminate and prohibits discrimination, as required by state and/or federal law, in all programs and activities, including employment and access to its career and technical programs.

Union College is an EEO/AAP Employer/Protected Veteran/Disabled



Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.



We offer a comprehensive benefits package for full-time faculty and staff which includes Medical, Dental and Vision Benefits. We also offer twenty vacation days, ten paid holidays, and a ten-week summer work schedule which allows the college to close on Fridays. Other additional benefits include gym privileges, tuition remission for credit and non-credit courses at Union County College, and tuition reimbursement for an approved degree program at an accredited college or university.


Terms of Employment
Full time. Flexible schedule to meet department needs. Some evening, weekends, and extended hours will be required. Ability and willingness to travel on short notice to all on and off- campus sites as needed by the college. Mandatory overtime is required throughout the year, especially at peak times. Position may be required to work at any campus at any time. Employee must establish primary residency in New Jersey within one year of appointment unless an exemption applies.

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