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Operations Manager

Job Description


Plans, coordinates, schedules, and manages the operational activities of a college such as custodial, grounds maintenance, receiving, and other related areas.

Typical Duties

Plans, manages, and assigns the custodial and related activities of multiples shifts at a college.

Oversees the timely inspection of buildings, grounds, and equipment for housekeeping, sanitation, and safety requirements and implements appropriate corrective actions.

Develops, adjusts, and assigns work schedules for regular and special operational activities that achieve established performance standards.

Assures adherence to prescribed policies, procedures, work standards, and related requirements to achieve optimal efficiency and effectiveness.

Provides advice on problems, regulations, procedures, and standards concerning operational activities.

Monitors operations budgets and allocates resources as needed.

Coordinates the use of building facilities with student groups, faculty, administration, and civic groups.

Analyzes staffing, equipment, and materials needs for operational activities and makes appropriate recommendations.

Responds to emergency calls concerning operational activities and inspects sites and assigns staff to perform cleanup and related work.

Requisitions, receives, distributes, and keeps records of supplies and equipment used in the operational activities of the college.

Establishes performance standards and personal development targets for assigned supervisors and staff; monitors performance, addresses performance deficiencies, and provides coaching for performance improvements.

Plans and implements operational in-service training.

Confers with administrators, instructors, department heads, students, and the public regarding the use of college facilities for various activities.

Maintains records and prepares reports related to operational activities

Coordinates the moving of equipment and furniture.

May issue and maintain records of keys.

May manage central receiving and storekeeping operations.

May manage the work of a gardening crew.

May manage the maintenance and operations vehicle service area.

May manage the campus swimming pool(s).

May manage a campus recycling program and source separation activities.

May act for the Director of College Facilities in his/her absence.

Performs related duties as assigned.

Distinguishing Characteristics

An Operations Manager plans, coordinates, schedules, and manages the operational activities of a college such as custodial, gardening, receiving, and other related areas.

A Director of College Facilities plans, coordinates, and directs the maintenance and operations activities of a college which include responsibility for the physical condition of the buildings, grounds, and equipment.


General supervision is received from a Director of College Facilities. General supervision is exercised over supervisory custodial staff and may be exercised over other supervisors in the physical plant organization.

Class Qualifications

Knowledge of:

Rules, regulations, collective bargaining unit agreements, and procedures affecting assigned employees

Principles of management and supervision, including principles of training, employee evaluation, and employee relations

Principles of work scheduling

Current practices, materials, and equipment of custodial work

Proper cleaning agents, methods and equipment for varying types of fixtures, furniture, glass, metal, woodwork, walls, ceilings, windows, and floor coverings

Fundamentals of lighting, plumbing, heating, and ventilating systems of buildings or groups of buildings

Gardening methods, materials, and tools and storekeeping procedures

Painting methods, materials, and techniques

Methods used in inventory control

Fire and safety regulations

Recordkeeping procedures

Capabilities of computer applications, systems, and hardware

Ability to:

Effectively manage a complex and diverse operational program for a college involving areas such as custodial, gardening, receiving, and related operations

Train and direct the work of others through subordinate supervisors

Develop and adjust work schedules for operational activities

Interpret and apply regulations, rules, and policies

Work effectively and harmoniously with college staff and the public

Communicate effectively, orally and in writing

Analyze operational problems, evaluate alternatives, and determine effective solutions

Evaluate, counsel, and assist employees with job-related deficiencies

Act quickly in emergencies

Evaluate work methods and performance

Make accurate estimates of labor and supplies

Plan ahead and meet schedules

Effectively utilize computer equipment and software in the performance of duties

Give clear and concise oral and written instructions

Maintain records and prepare reports

Learn specialized computer applications

Entrance Qualifications


Graduation from high school or its equivalent AND successful completion of twelve college semester units OR 240 hours at an adult school, in supervision or management courses, or any equivalent combination of college or adult education coursework. An associate degree or its equivalent from a recognized college or university with a major in business administration, facilities management , or a related field may be substituted for the supervision or management course requirements.


A. Four years of, full-time, paid experience as a Custodial Supervisor, or three years of experience as a Senior Custodial Supervisor, Gardening Supervisor, or Stock Control Supervisor with the Los Angeles Community College District.


B. Four years of full-time, paid experience in supervising custodial, grounds maintenance, shipping and receiving, or related operations.


A valid Class “C” California driver's license may be required for some positions.

Travel to locations throughout the District may be required for some positions.


Successful completion of LACCD Supervising Building and Grounds Personnel 101 and/or 102 training courses will be accepted as qualifying.


  • Medical and dental insurance and vision care plans are provided for employees and their dependents.
  • A $50,000 life insurance policy is provided free of charge for each employee.
  • New employees receive 12 full-pay days and 88 half-pay days of illness leave.
  • At least 15 paid holidays per year.
  • Vacation days accrue annually beginning at 10 days and increasing incrementally to 24 days depending on years of service with the District. Vacation days for management and confidential positions begin at 15, 20, or 24 days.
  • Other paid time off includes: bereavement leave, personal necessity leave, court subpoena, and jury duty.
  • Employees become members of the Public Employees Retirement System. Employees are also covered by Social Security.
  • Employee Assistance Program

Selection Process

The examination process may consist of one or more parts which may include a training and experience evaluation, written test, performance test and/or oral interview.

Reasonable Accommodations

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the appropriate time.


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