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Mentoring Program Coordinator

Youth Eastside Services

Job Description

Mentoring Program Coordinator

Full Job Description

Youth Eastside Services (YES) is deeply committed to a community of diversity, equity, inclusion, and belonging. YES’ welcomes applications from under-represented minorities, persons with disabilities, sexual minority groups, and other candidates who will contribute to the diversification and enrichment of behavioral health and community-based services.

Youth Eastside Services (YES) is a non-profit organization with a diverse and cultural work environment, including staff who are passionate about and committed to the community. If you want to join an established organization of sustainability and transformation, this is the place! YES offers a collaborative and supportive work environment with EXCELLENT benefits and a variety of professional training opportunities. Our benefits include Medical, Dental & Vision Insurance, a 403-B Retirement Plan with up to 5% match by YES, generous paid vacation and sick leave, life Insurance, and short-term disability. YES is an Equal Opportunity Employer and is committed to having a diverse staff team. LGBTQ+ and BIPOC+ encouraged to apply.

About YES

Youth Eastside Services (YES) is a leading provider of youth and family behavioral health services in East King County.

YES provides evidence-based mental health counseling, substance abuse treatment, and psychiatric services to help children, teens, and families struggling with depression, grief, trauma, substance abuse, cultural- and gender-identity issues, anxiety, ADHD, autism, eating disorders, low self-esteem, and much more.

YES’ education and prevention services empower young people and families to pursue decisions, habits, and activities that promote their own well-being


YES helps youth reach their full potential, strengthens families, and advocates for a safe, caring, and equitable community through behavioral health support, expert intervention, outreach, and education.


We are building toward an Eastside community where every young person feels safe, respected, supported, and has a sense of belonging that empowers them to grow into the person they aspire to be.


The young people and families we serve are coping with today’s most difficult life challenges, generational traumas, systemic oppression, and inequities. We believe that every person deserves equitable opportunities to achieve their goals, and that the strongest communities support those who face the greatest barriers to well-being.


We advocate for a diverse and inclusive work and service environment where people of every age, ethnicity, faith, gender expression, immigration status, perspective, physical or mental ability, race, sexual orientation, size, and every intersectionality can thrive. We will continuously evolve to best support young people and families in ways that acknowledge their experiences and identities and promote healing and well-being.

Job Summary

The SUCCESS Mentoring Program is part of YES’s Community Based Services & Inclusion programming. SUCCESS Mentoring works to help struggling youth (ages 6-18) thrive socially and academically by pairing them with volunteer adult mentors who provide support. The program fosters long-term relationships between mentors and mentees to help participants overcome personal and family problems, stay in school, increase their academic achievement and motivation, improve their decision-making skills and increase their sense of self-worth.

The Program Coordinator oversees the development and implementation of the youth mentoring program. The Program Coordinator ensures program quality and performance related to recruiting, screening, matching, monitoring, and closing the relationship with the mentor and youth and communicates with the mentor, parent/guardian, and child throughout the relationship.

Reporting to the Director of Community Services & Inclusion, the Program Coordinator is responsible for overseeing all aspects of the mentoring program and will carry out the responsibilities of the position as defined below:

Primary Job Functions

  • Create and oversee implementation of an ongoing mentor recruitment plan, including the development of annual recruitment strategies (outreach), development and distribution of program marketing materials, presentations to targeted organizations, and ensuring a presence at key community events, etc.
  • Perform and oversee participant screening, training, matching, support and supervision, recognition, and closure activities
  • Develop and manage relationships with schools, community-based organizations, and other community partners
  • Manage the planning and implementation of mentor/mentee group monthly events (e.g., bowling trips, pizza parties, end-of-year events)
  • Plan and facilitate the annual Mentor Appreciation celebration (usually held in January of each year in celebration of the National Mentoring month.)

§ Provide Progressive Case Management services regularly to Mentor/Mentee matches, including assisting with community resources to their families and community education for Mentors, mentees, and Families.

  • Maintain and update the program’s policy and procedure manual as needed
  • Oversee program evaluation activities for improvement

§ Work in collaboration with YES therapist and community referral sources to gather additional Mentee information

  • Attend regional/national conferences to increase knowledge of the mentoring program and best practices

§ Follow agency’s standards with daily statistical entries and reports, overview, and pre/post outcome data collection; including annually gathering/updating release forms, interviewing Mentees 1:1, and outreach to Mentees’ schools for grade reports

  • Provide quarterly Mentor Training and regular support necessary
  • Meeting Program Metrics/Scope of Work and quarterly report

§ Participating in annual YES Diversity training, department meetings monthly, and regular supervision

  • Complete other duties and activities as needed

Knowledge & Skills

  • Ability to work effectively in cross-culturalsituations
  • Strong ability to work with a diverse Eastside community, including race, ethnicity, gender, LGBTQ+, religious and socioeconomic status
  • Experience working with vulnerable children, youth, and families
  • Strong verbal and written communication
  • Customer service mindset
  • Aptitude to work in a fast-paced environment, prioritize workload, complete assigned tasks, and maintain poise under pressure
  • Dependable, receptive to change, willing to learn, cooperative approach to problem-solving, flexible team player
  • Effectively work in both a team environment and independently with minimal oversight
  • Computer literate and able to use Electronic Health Records (EMR), telehealth, and other software programs with basic training


§ Bachelor’s degree preferred with emphasis in social work, psychology, volunteer management, and/or education

§ Two or more years’ experience in mentoring and youth development, working within community organizations and/or schools preferred

§ Have expert knowledge of mentoring program policies and procedures

§ Extremely strong organizational, writing, verbal, and interpersonal skills

§ Creativity and flexibility are essential in assuming significant responsibility

§ Experience working in racially, ethnically, and socioeconomically diverse urban communities preferred

Physical / Working Requirements:

§ Work in general office conditions

§ Frequent sitting, standing, and walking

§ Ability to use hands and handle objects

§ Adequate vision and hearing are necessary for duties

§ Occasional pushing/pulling/lifting/carrying up to 25 pounds

§ Speaking/talking on the telephone and in-person

§ Ability to travel and work in multiple settings

§ Ability to work evening hours and adjust work schedule as necessary to meet business needs

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. YES provides reasonable accommodation to enable individuals with disabilities to perform essential functions.

Job Type: Full-time

Pay: $23.64 - $29.02 per hour


  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance


  • 8 hour shift

Ability to commute/relocate:

  • Bellevue, WA 98008: Reliably commute or planning to relocate before starting work (Required)


  • Driver's License (Preferred)

Work Location: One location

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