Job Description

Executive Secretary (LVL 5)

Fordham College Deans Office, Rose Hill

Fordham University

Fordham University has an excellent reputation as a dynamic institution located in New York City. Founded in 1841, Fordham enrolls more than 16,000 undergraduate and graduate students in its 9 Colleges and Schools.

• Fordham University offers a comprehensive and competitive benefits package to its employees, which includes medical, dental, vision, life, and disability insurance.
• We offer tuition remission for employees and their dependents.
• A generous immediate employer match towards a 403(b) retirement plan.
• As a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code (IRC), Fordham is considered a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, a federal program designed to forgive student loan debt for employees of certain public and certain nonprofit employers.
• As part of its work-life balance program, the University provides generous PTO including 15 vacation days, 12 sick days, 2 personal days, 6 summer Fridays, and holidays that include paid time off between Christmas and New year.
• University employees have access to the Employee Assistance Program (EAP). EAP provides no-cost, professional, and confidential services, to help employees and family members address a variety of personal, family, life, and work-related issues.

Position Summary

Provides clerical and customer service support for the Office of the Dean of Fordham College Rose Hill.

Essential Functions

• Provides clerical and customer service support for the Office of the Dean, including handling initial telephone and email inquiries, greeting visitors, processing mail, scanning and copying, and scheduling appointments.
• As required and requested, provides primary support for one or more areas of the office (e.g., Advising Center, Communications and Events, Curriculum and Courses, Experiential Learning, Student Support and Success).
• ·Monitors corporate email addresses as assigned, responding to routine inquiries and forwarding complex questions as needed.
• Provides clerical support to certain areas of the Dean’s Office, as needed, during course registration days and other high-volume periods.
• Maintains confidential records relating to the academic progress of current students.
• Monitors, reviews, and routes student submissions for standard requests.
• Serves as support for other areas of the office when other clerical staff are absent.
• Reserves rooms, orders food and beverages, maintains inventory of supplies for day-to-day operations and for special events
• Provides clerical support for special projects as needed, including but not limited to the Committee on Health Professions, Sigma Xi, Undergraduate Research, Matteo Ricci Seminar, Dean’s List Ceremony, Awards Ceremony, Diploma Ceremony, etc.
• Using the Fordham Messaging Platform, drafts and sends emails to large groups.
• Uses Banner, Salesforce, and other platforms as appropriate, and as trained, to run regular student progress reports.
• Assists with event planning and implementation for all Dean’s Office events, including but not limited to academic orientation, research events, and diploma ceremonies.
• Performs other duties as assigned.

Required Qualifications

• High School Diploma or Equivalent.
• One to three years of clerical / secretarial experience or equivalent, preferably in higher education.
• Superior customer service orientation; comfortable in interacting with students, faculty, and staff in a professional and efficient manner.
• Strong technical skills using Microsoft Office Suite, G Workspace (including Calendar and Drive), and Zoom; willingness and interest in training for other software.
• Excellent organizational skills.
• Ability to maintain discretion and confidentiality.
• Mandatory Competency Testing.
• Demonstrated Writing Ability
• Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Preferred Qualifications

• Bachelor’s degree

FLSA CATEGORY: Non-Exempt

START DATE: ASAP

APPLY HERE: https://careers.fordham.edu/postings/3583

ABOUT FORDHAM

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.

Fordham is an Equal Opportunity Employer – Veterans/Disabled and other protected categories

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