Job Description

IT Communications Manager

Information Technology, Rose Hill

Fordham University

Fordham University has an excellent reputation as a dynamic institution located in New York City. Founded in 1841, Fordham enrolls more than 16,000 undergraduate and graduate students in its 9 Colleges and Schools.

• Fordham University offers a comprehensive and competitive benefits package to its employees, which includes medical, dental, vision, life, and disability insurance.
• We offer tuition remission for employees and their dependents.
• A generous immediate employer match towards a 403(b) retirement plan.
• As a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code (IRC), Fordham is considered a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, a federal program designed to forgive student loan debt for employees of certain public and certain nonprofit employers.
• As part of its work-life balance program, the University provides generous PTO including 15 vacation days, 12 sick days, 2 personal days, 6 summer Fridays, and holidays that include paid time off between Christmas and New year.
• University employees have access to the Employee Assistance Program (EAP). EAP provides no-cost, professional, and confidential services, to help employees and family members address a variety of personal, family, life, and work-related issues.

Position Summary

The IT Communications Manager is responsible for managing an overall strategic marketing & communications plan for the Office of Information Technology (OIT); includes strategy for communicating & collaborating with business partners, as well as internally within VP_IT. Additionally, representing the OIT brand, strategy, vision, mission, reputation, etc., in public, and to VP_IT and business partners, through oral, written, and visual communications.

The IT Communications Manager attends site events, project meetings, status meetings, etc.; composes and provides editorial expertise for news stories/articles published in online and print publications, including the WordPress site Info Tech News; composes written and visual communication materials for multimedia, including email, print, online, digital signage, social media, and OIT’s web sites. The incumbent will be required to be available after hours for crisis communications related to outages and emergency situations.

Essential Functions

IT Communications

• Manages OIT’s strategic communications plan, encompassing objectives, goals, and tools for all written, spoken, visual and electronic interactions with IT team members, business partners, and external audiences, as appropriate.
• Promotes public relations strategies that will positively influence public opinion, and promotes ideas, products, and services.
• Prepares and sends messages, including monthly workshop email; IT updates; outage and service interruptions; CIO updates; and internal updates for IT staff; and general updates to the Fordham community. Identifies appropriate audiences for each.
• Assists with editing and dissemination of documentation of services and user guides.
• Manages the IT email account and calendar, responds to inquiries from the community.
• Supports the VP/CIO and the executive team in problem-solving, strategic decision-making and planning for the future of the organization.
• Oversees WordPress sites (Info Tech News & Events Calendar, Tech Help Video Library) including general backend maintenance and troubleshooting, creating new content, curating content, assisting other staff who need to post content.
• Manages graphic designer, WordPress consultant, student workers, and other assistants. Interviews and hires new student workers, as needed.
• Works closely with a graphic designer to create visual communications for print and online purposes on an as needed basis.
• Manages campus digital signage submissions from IT. Reviews submissions for clarity and adherence to established guidelines/governance. Uploads, schedules, and publishes messages to the digital signage system. Works with the graphic designer, creating slides for IT messaging to display on internal screens and/or campus community screens.
• Edits Annual Report and other documents coming from IT and going to University VPs.
• Performs other tasks as assigned.

General Manager Functions

• Managerial responsibility within a function.
• Facilitates meetings.
• Distills complex subjects into key messages.
• Assists directors in crafting and delivering difficult project messages.
• Communicates status, progress, and impact to management.
• Resolves issues in a timely manner.

Additional Functions

• Facilitates the All Staff meetings, including managing Zoom scheduling, calendar notifications, hosting the meeting, reporting staff updates, questions.
• Represents the Office of Information Technology and Fordham University at external venues, such as conferences, either as an attendee or a participant (i.e., deliver a paper).
• Identifies ways for IT members to communicate and collaborate more effectively – and puts them into place.
• Supports innovation at Fordham by suggesting new ideas and assisting others to implement and promote their ideas.

Required Qualifications

• Bachelors degree in communications, marketing, advertising, business administration, public relations or another relevant discipline.
• 2-4 years of relevant experience.
• Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Preferred Qualifications

• Demonstrated understanding of Fordham’s culture and environment, as well as the technical, business and cultural environment of higher education in general.
• Familiar with teaching environment, curriculum development and processes.
• Strong skills in the performance of the following are required:
  • Independent management of own work flow and work outcomes.
  • Customer service.
  • Ability to interact professionally with staff, faculty and students.

FLSA CATEGORY: Exempt

START DATE: ASAP

APPLY HERE: https://careers.fordham.edu/postings/3589

ABOUT FORDHAM

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.

Fordham is an Equal Opportunity Employer – Veterans/Disabled and other protected categories

*Please mention you saw this ad on AcademicJobs.*

Apply Now