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Digital Services Manager
Fordham University in New York, New York
Date Posted 06/21/2022
Admin-Computer and Information Technology-Other IT
Employment Type Fulltime
Application Deadline Open until filled

Digital Services Manager

Library, Rose Hill

Fordham University

Fordham University has an excellent reputation as a dynamic institution located in New York City. Founded in 1841, Fordham enrolls more than 16,000 undergraduate and graduate students in its 9 Colleges and Schools.

  • Fordham University offers a comprehensive and competitive benefits package to its employees, which includes medical, dental, vision, life, and disability insurance.
  • We offer tuition remission for employees and their dependents
  • A generous immediate employer match towards a 403(b) retirement plan.
  • As a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code (IRC), Fordham is considered a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, a federal program designed to forgive student loan debt for employees of certain public and certain nonprofit employers.
  • As part of its work-life balance program, the University provides generous PTO including 15 vacation days, 12 sick days, 2 personal days, 6 summer Fridays, and holidays that include paid time off between Christmas and New year.
  • University employees have access to the Employee Assistance Program (EAP). EAP provides no-cost, professional, and confidential services, to help employees and family members address a variety of personal, family, life, and work-related issues.

Position Summary

The Digital Services Manager participates in the planning, development, implementation, maintenance, and technical support of the University Library’s core digital initiatives with primary focus on the library’s web presence, all associated web-based applications and back-end databases.

Reporting to the Head of the Library’s Electronic Information Center, the Digital Services Manager is responsible for coordinating the development of digital collections using the CONTENTdm software platform and other tools and the Institutional Research Repository utilizing the Digital Commons platform. The incumbent provides website customization and database development for the ILLIAD interlibrary loan system, the ARES electronic reserve room, the SirsiDynix Symphony integrated library system, the CONTENTdm digital collections platform, the Digital Commons research repository, and other applications.

Essential Functions

  • Collaborates with other library personnel to develop and maintain the library’s electronic services.
  • Maintains the library’s web presence including website design, programming, database development, technical support and troubleshooting.
  • Works with stakeholders to determine the content and layout of the library website (page design, overall navigation, and usability).
  • Develops and customizes Access and SQL databases as needed.
  • Configures and provides reporting from Google Analytics.
  • Provides design, technical support and staff training for CONTENTdm based digital collections.
  • Works with faculty and staff throughout the University to encourage participation in the “Digital Commons” research repository.
  • Collaborates with the library’s systems engineer and video production manager to maintain the Streaming Media and Video-On-Demand services.
  • Provides training and support to library staff who contribute content to the library web presence.
  • Coordinates with the University Office of Development and University Relations on the use of the content management systems and University mandated design features.

Required Qualifications

  • Master’s degree in computer science or related field.
  • Three plus years of website and database development experience.
  • Expertise and hands on experience with web applications and programming languages including HTML, HTML5, CSS, CSS3, JavaScript, JQuery, Python, PHP, Web Services, and API’s.
  • Strong grasp of security principles.
  • Strong interpersonal communication skills and the ability work well with others and communicate professionally with colleagues and University community.
  • Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Preferred Qualifications

  • M.L.S degree.
  • Five years of website and database development experience.
  • Academic library experience.



APPLY HERE: https://careers.fordham.edu/postings/3177


Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.

Fordham is an Equal Opportunity Employer – Veterans/Disabled and other protected categories

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