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Chief Program Officer
Childhaven in Seattle, Washington
Date Posted 04/29/2022
Nonprofit-Program Management
Employment Type Fulltime
Application Deadline Open until filled

Chief Program Officer

Full-time, Regular Status, FLSA Exempt

$110,000-$140,000 (Dependent upon applicable experience)

Childhaven is an equal opportunity employer committed to diversity, inclusion, and equity. We are upholding this by recruiting candidates of every race, creed, color, religion, national or ethnic origin, gender or gender identity, age, veteran status, sexual orientation, marital status, disability, and all other historically marginalized and excluded communities other protected status as provided by law. Qualified individuals who bring diverse perspectives to the workplace are highly encouraged to apply!

We are proud to be a values-driven organization that serves families from diverse communities. The following values guide our work:

  • TEAMWORK: Relationships come first.
  • EQUITY: There s infinite value in every human.
  • EXCELLENCE: Constructively dissatisfied with the status quo.
  • DEDICATION: Do more. Do better.
  • RESPECT: Meet people where they are.
  • REFLECTION: Feelings Matter. Stepping back and exploring possibilities.

Childhaven is a leader in serving children, families, and communities that have experienced trauma and adversity. We are building a continuum of care that is growing to respond to the changing needs of families by combining our legacy of healing-centered care with the expertise of community partners. Going forward, we are embarking on a new and very ambitious strategic plan to strengthen programs, expand impact, and embrace innovation through strategies at multiple levels of the child and family ecosystem: direct service, workforce and community, and child and family-serving systems
You are a passionate and dedicated leader in infant/early childhood mental health who shares our vision: to help ensure that all children are safe and healthy; thriving physically, socially emotionally and educationally; and well nurtured by family and by their community. You too are constructively dissatisfied with the status quo. You are equal parts learner, leader and mentor and see around the corners of a challenge, replaying the question of What if… with a reply of Why not… You are well-versed and firmly committed to the principles of infant and early childhood mental health, relational health, healing centered care, and anti-racist practices… and you have a great sense of humor. If this sounds like you, then we want to meet, get to know you, and talk more about the positive impact we could have together.**
Childhaven's Chief Program Officer (CPO) will provide strategic leadership to advance our mission, vision, and values, as well as the goals and strategies outlined in our Strategic Impact Plan, including:

STRENGTHEN Direct Services & Infrastructure
Goal: Grow from serving 300 to 3,000
Grow and improve our Continuum of Care
Enhanced focus on IECMH / Early Relational Health
Improve Program and Operational Infrastructure

EXPAND Workforce & Indirect Services
Goal: Influence 30,000
More deeply embed services within community
Help establish a new IECMH Workforce Development Hub
Expand reach to a new location(s)

LEAD System & Policy Change
Goal: Inform 300,000
Launch a Public Will Campaign around the efficacy of IECMH
Expand Government Relations & Advocacy

The CPO provides program leadership across Childhaven s continuum of care, supervision for approximately 6 Program Directors, and manages a program budget of approximately $12,000,000. The CPO will play a key role in the ongoing integration of infant and early childhood mental health principles and practices into Childhaven s work and will support team members in continuous quality improvement to improve outcomes, growth, financial health, professional development, and culture. A successful candidate will demonstrate a commitment to and expertise to contribute meaningfully to Childhaven s anti-racism organizational development work, which includes building and supporting a multicultural workforce.**
Program Leadership

  • Lead Program Leadership Team and provide support and reflective supervision to all Program Directors and Managers
  • Train and support Program Directors in their program leadership and supervision of direct reports
  • Lead continuous quality improvement efforts focused on high-fidelity service delivery, program growth, financial metrics/productivity, and other Key Performance Indicators (KPIs)
  • Ensure the implementation of evidence-informed, community-aligned services
  • Utilize data driven improvement and decision making – Track, analyze, and report program KPIs
  • Ensure that the organization has a robust and current training and professional development program, with a special emphasis on IECMH and Anti-Racism best practices
  • Assess public and private funding opportunities for alignment with current and future program goals

System Level Work and Partnership Development

  • Partner with CEO and other leaders in forming multi-sector partnerships, up to and including consolidations with other nonprofit organizations
  • Support the launch and ongoing development of Childhaven s IECMH Workforce Development HUB
  • Serve on government and community work groups
  • Help secure and implement government contracts
  • Be a spokesperson on issues impacting community
  • Facilitate and enhance relationships with current and potential referral sources
  • Develop network of mutually beneficial professional multi-sector relationships

Organizational Operations

  • Serve as a key member of the Senior Leadership Team (SLT)
  • Partner with Human Resources Director and other Senior Leaders to design and implement anti-racist organizational culture practices aligned with organizational values.
  • Work with Program Operations team in leading continuous improvement in data driven performance, customer service, outreach and referral metrics, public and private insurance billing, and government contracting
  • Ensure contract oversight and compliance
  • Ensure safety and security of all data and assets

Other duties as assigned

  • Enhance Childhaven s anti-racism practices
  • Develop program budgets, strategies, workplans, presentations, etc.
  • Ensure parent / community voice and choice are factored into all major organizational decisions
  • Develop and implement new and innovative strategies to promote growth that is consistent with our strategic direction
  • Maintain current knowledge of evidence-based and evidence-informed practices and research
  • Relationship building and advocacy with federal, state, county, city and school district staff and elected officials
  • Inform and support External Relations in community outreach and donor relationships
  • Support and inform Board of Directors and committees


  • Master s or Doctoral degree in child development, psychology, counseling, or a related field.
  • Specialized clinical training in infant/early childhood mental health principles and strategies, and at least 5 years of experience applying this expertise in multi-disciplinary early childhood settings.
  • Ability to secure Washington Licensed Mental Health Professional (e.g., LMHC, LICSW, LMFT, Licensed Psychologist).
  • Ability to meet the Clinical Supervisor qualifications in Washington State.
  • Training and experience providing Reflective Supervision and Consultation, as defined by the Endorsement for Culturally Sensitive, Relationship-focused Practice Promoting Infant Mental Health (IMH-E®) system adopted by WA-AIMH.
  • Experience and demonstrated ability to successfully work within a diverse cultural setting and provide culturally dynamic, equitable and supportive services.
  • The ability to adapt to change and use flexible thinking
  • Computer literacy; knowledge of Microsoft Office, Excel, Outlook, Teams; and experience with Electronic Medical Record systems (e.g., Credible)
  • At least 5 years of nonprofit management experience, including program and financial management
  • Understanding of public sector funding streams and contracts
  • At least 8 years of supervisory experience and a positive track record of supervision
  • Ability to work well with diverse individuals and communities
  • Possess a valid driver s license and safe driving record, have state required minimum automobile insurance, and be able to use own vehicle for the job.
  • A cleared portable background check through Washington Department of Children, Youth, and Families and Childhaven.
  • Maintain current certifications including child/infant CPR, first aid and AED, HIV and blood borne pathogens.

We are dedicated to recruiting candidates who reflect the diversity and lived experiences of the communities we serve. Multilingual and multicultural candidates are highly encouraged to apply!

  • Training in Promoting First Relationships, Circle of Security, or Child Parent Psychotherapy.
  • Specialized certification as an Infant/Early Childhood Mental Health Specialist and/or endorsement as an Infant Mental Health Specialist or Infant Mental Health Mentor through the Washington Association of Infant Mental Health s Endorsement (or equivalent) for Culturally Sensitive, Relationship-focused Practice Promoting Infant Mental Health (IMH-E®) system.
  • Training in trauma-informed and anti-racism practices, and experience with related organizational development.
  • Experience working in or closely with any of the following programs: WISe; Early Support for Infants and Toddlers / Early Intervention; outpatient behavioral health services for children and youth; ECEAP/Head Start; Healthy Start/Parents as Teachers.

Childhaven believes in a fully transparent hiring process. We are committed to equitable compensation practices, including pre-determining what roles require and the qualities needed from the individual that will fill the role. To achieve this, Childhaven uses a market-driven grade and step approach to determine the compensation of each team member. Grades are based on job requirements and responsibilities and steps are based on years of applicable experience.**

Childhaven values a strong organizational culture, internal and external professional development opportunities, and a commitment to advancing anti-racist policies and practices. Team members at Childhaven can develop skills and knowledge through the following:
Project work groups
Clinical and/or reflective supervision
Trainings and professional development workshops
Community advocacy and engagement
Diversity, Inclusion, and Racial Equity Council (DIREC)
We offer a comprehensive benefit package including medical, dental and vision insurance. Expanded benefits include a flexible spending account, healthcare reimbursement account, a 403(b) savings program with employer A full listing of benefits is available.
We re dedicated to serving the full range of cultural diversity in our community, and to providing families with care that s relevant to them and their as a member of Childhaven staff, you ll be encouraged to contribute to community engagement strategies and our anti-racism council, which makes ongoing recommendations to ensure that our programs and protocols are doing their part to dismantle systemic racism.**
Please apply through Arcoro or our website. Open until filled; qualified applicants are encouraged to apply. In addition to completing the application online, attach a resume and cover letter when prompted.
Those who do not attach a resume and cover letter may not be considered.

Job Type: Full-time

Pay: $110,000.00 - $140,000.00 per year

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