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Academic Support Staff
Jackson College in Jackson, Michigan
Date Posted 04/12/2022
Admin-Other Administrative Positions
Employment Type Fulltime
Application Deadline Open until filled

Academic Support Staff

Salary : $17.00 - $21.00 Hourly

Location : Jackson, MI

Job Type : Staff, full-time

Department : Instruction

Job Number : 00400

Closing : 4/28/2022 11:59 PM Eastern


Looking to Transform and Change Lives every day? Think about joining our Jackson College team and be a part of one of the elite League for Innovation Colleges. Located in the Midwest, with four beautiful seasons, miles of golf courses and beautiful lakes parks, trails, and active downtown. Jackson has an Amtrak stop, bus service, and we are an hour from an international airport. Our employees enjoy working on a beautiful campus complete with state-of-the art facilities, a fitness trail, disc golf, on site mental, dental, and physical care and childcare. We believe in serving our community and making a positive difference to the life and future of our region by making socially responsible decisions that have real, beneficial and measurable impacts on people and the world around us. While we offer many of the amenities of larger institutions, our students, and our Total Commitment to Student Success (TCS2), is our focus. We provide small class sizes, individual professional development opportunities and a family atmosphere.

Works with the Deans Team to provide academic support to a variety of areas and endeavors, including providing logistical support to the Corrections Education Program (CEP), as a point of first contact for JC students that are returning citizens from the CEP program. Also provides support to PTK members by answering questions, identifying eligible PTK members and assists with communicating with new and current members.

Essential Functions

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Logistical Support to Corrections Education Program

  1. Assists CEP returning citizens in identifying college resources and wrap-around services to promote a successful re-entry to the higher education
  2. Responsible for maintaining the Prospective New Student Data base for CEP. Identifying new students, vetting students by eligibility criteria, creating new student packets, entering new student applications, and following through with new students to financial aid award and registration.
  3. Maintains inventory of CEP Books and supplies for the program and office. Creates purchase orders for books and supplies as needed.
  4. Provides support to CEP team in collecting, sorting, scanning, sending, and filing student homework assignments.
  5. Assist with assembling course materials for CEP student on a semester-by-semester basis. Including building course packs and preparing books for delivery to students.
  6. Travel to CEP Correctional Facilities to pick up and drop off student course materials, homework assignments and other items.
  7. Perform other duties as assigned by CEP Director.

Support to the Deans Team

  1. Provide administrative support to Academic Integrity committees
  2. Serve as back-up for staffing in the Information Commons
  3. Will be the primary administrative support for Phi Theta Kappa. This includes communication, identifying eligible PTK members, processing invoices, assistance at graduation time and answers general information regarding PTK.
  4. Maintains inventory of office supplies, forms, order, and repair services for office equipment and performs bookkeeping functions in the areas of purchase order tracking, voucher preparation, and processing of payments received.


This position is responsible for the supervision and training of student employees.


Internal: Frequent and numerous contacts with faculty, Honors Director, Honors Faculty Council, as well as various staff and students occasionally in stressful circumstances in person, phone, e-mail, memo/letter, etc.

External: Contacts with local businesses, service organizations, and governmental and community entities as related to service learning; representatives from area high schools in an information receiving and disseminating capacity.

Minimum Qualifications


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

Required: Associate degree and currently enrolled in a Bachelor’s Degree program

Preferred: A graduate or past participant in Jackson College’s Corrections Education Program or another program of higher education in prison

Other Skills and Abilities

  • Must be able to work independently to complete assignments in a timely manner. Work in coordination with others in a team atmosphere.
  • Must be able to function under pressure and manage stressful or delicate situations.
  • Certified in the administration of CPR and First Aid including use of defibrillator. Skilled in the operation of a two-way radio.
  • Excellent interpersonal skills and strong organizational skills.
  • Excellent oral and written communication skills
  • Strong customer service skills.
  • Basic and routine reception and scheduling techniques.
  • Basic and routine records management.
  • Knowledge of college operations and services.
  • Maintain calendars and schedule appointments.
  • Good editing and recordkeeping skills, and ability to accurately take minutes.
  • Work as a team in an open office setting.
  • Maintain strict confidentiality.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Computer Skills

Must have entry-level skills in personal computing, including knowledge of word-processing, spreadsheet applications, and Outlook Calendar, or ability to learn.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions proportions, percentages, area, circumference, and volume. Ability to apply concepts to basic algebra and geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations and apply concepts of basic algebra.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to ten pounds. Specific vision abilities required by this job include ability to adjust focus.


The work environment characteristics described here are representative of those and employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

“This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required and shall not be construed as declaring the specific duties and responsibilities. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.”

Supplemental Information

Jackson College only accepts on-line applications though this system. For assistance with this, please call 517-796-8468.

Please use your legal first and last names on your application. If you are hired, you will have the opportunity to identify and utilize your preferred name.

The Jackson College Nepotism policy prohibits the hiring of direct relatives of current employees or members of the Board of Trustees including spouse, domestic partner, child, stepchild, parent, stepparent, aunt, uncle, niece/nephew, grandparent, grandchild. This policy applies to all full and part-time employees except for student workers, tutors, temporary employees and adjunct faculty.

It is important that your application show all the relevant education and experience you possess (even if you are repeating it from your resume or cover letter). For instance, do not say, "See Resume or C/V." Your resume, cover letter, and if a degree is required an unofficial transcript must be attached to your application. Applications will be rejected if incomplete.

When you apply for the position, you will get to the document upload area where you will be given an opportunity to attach your documents such as your vita, transcripts, etc.. Instructions will also be found there.

The College reserves the right to request proof of degree or certification at a later date if these documents are required as part of the qualifications for the position. Final candidates will be subject to a criminal background as part of the employment process.

If selected you will be required to complete the US Citizenship and Immigration Services, Employment Eligibility Verification form I-9 and provide documentation verifying identity and eligibility to work in the United States. Jackson College is NOT able to support Visa applications for employment at the college. Applicants must already be eligible to work in the United States to be considered.

Applicants with disabilities may request accommodation to complete the application and interview process. Please notify Human Resources at least three (3) working days prior to the date of need.

A copy of Jackson College's Annual Security Report and Annual Fire Safety Report is available on the JC Campus Safety & Security website. The security report contains crime statistics for the previous three years for all of our campus locations and the annual fire safety report, which contains statistics for any reported fires in campus housing units and fire safety systems in these buildings. Additionally, the report contains policies, available resources and information concerning personal safety, fire safety and reporting procedures for both crimes and fires.

Applicants have rights under Federal employment laws (Download PDF reader). Jackson College is an Equal Opportunity Employer that actively supports workforce diversity.

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