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Administrative Assistant Van G Miller Adult Learning Center
Hawkeye Community College in Waterloo, Iowa
 
 
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Date Posted 03/28/2022
Category
Admin-Administrative Assistants
Employment Type Fulltime
Application Deadline Open until filled
 
 
 
 
 

Are you passionate about making an impact and empowering others with life changing opportunities? Is it your time to help be the difference? If so, Hawkeye Community College has a great opportunity for you!

The Van G Miller Adult Learning Center is looking for an Administrative Assistant to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students. Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.

The full time Administrative Assistant provides support to the Hawkeye Community College Adult Education and Literacy program, which includes English Language Learning, High School Completion, and Integrated Education and Training programs. This position is responsible for providing excellent customer service to staff, students, parents, community partners, and the general public. Furthermore, the Administrative Assistant maintains customer confidence and protects operational integrity by keeping information confidential and providing support for a variety of special projects, committees, functions, and activities.

Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.

Essential Job Functions

Important responsibilities and duties may include, but are not limited to, the following:

  • Maintains knowledge of the English Language Learning (ELL), High School Completion (HSC), and Integrated Education and Training (IET) programs.

  • Provides support to the Manager, program coordinators/managers, teachers, volunteers, and other support staff.

  • Performs support duties, which includes typing, filing, answering telephones, and scheduling appointments.

  • Enters data into the computer via word processing, spreadsheet, and various other computer applications.

  • Maintains records and files in accordance with Family Education Rights and Privacy Act (FERPA) guidelines.

  • Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.

  • Reconciles receipts and cash; sends it to the Business Office.

  • Accurately completes requisitions, billing requests, purchase orders, print shop orders, and maintenance work tickets.

  • Records inventory of materials and supplies and orders as needed.

  • Performs other duties as assigned.

Position Specific Responsibilities

Important responsibilities and duties may include, but are not limited to, the following:

  • Serves as a proctor in the Assessment Center and remote testing sessions.

  • Assists with the student registration process, including data entry, maintaining logs, and preparing materials.

  • Conducts textbook sales.

  • Assists with the student orientation process, including data entry, maintaining logs, and preparing materials.

  • Maintains partner agency referral records.

  • Assists with the planning of the ELL Next Step Ceremony.

  • Assists with the planning of the HSC Graduation ceremony.

  • Maintains a CASAS proctor certificate.

  • Maintain badge access and door accessibility schedules utilizing assigned software.

  • Serves as a back-up to the AEL Registration Specialist to conduct one-on-one registration sessions with students face-to-face and online.

  • Serves as back-up to the Welcome Desk, answering the main telephone line and assisting walk-ins as needed.

Minimum Qualifications

  • Associates degree or equivalent and one year of office experience OR a combination of both totaling to 3 years.

  • Minimum typing speed of 40 net words per minute.

  • Demonstrated high proficiency using all Microsoft Office and/or Google programs.

  • Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports.

  • Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image.

  • Demonstrated organizational skills and time management.

  • Demonstrated ability to respond quickly to deadlines and perform a multitude of tasks.

  • Demonstrated ability to communicate effectively both orally and in writing.

  • Demonstrated ability to work with diverse student populations, including non-native speakers.

  • Demonstrated ability to work effectively in a collaborative team atmosphere.

  • Demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.

  • Demonstrated ability to work a flexible schedule.

Preferred Qualifications

  • Bachelor’s degree in business or related field.

  • Experience with Adult Education and Literacy programs.

  • Proficient in a language other than English

  • Working Conditions

  • Anticipated schedule is: Monday/Wednesday/Friday 8:00a – 4:30p and Tuesday/Thursday 10:30a – 7:00p

  • Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordinator including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.

Employment Status

Full time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).

Application Procedure

  • Complete online application at www.hawkeyecollege.edu/employment
    • Submit/Upload a resume,
    • Submit/Upload 3 references with a minimum of 1 from a past/current supervisor and
    • Submit/Upload a cover letter that briefly addresses the following:
      • Your work experience with customer service and receptionist duties.
      • Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, database).
      • Your work experience related to handling confidential information.
  • Submit the online application and all required materials by Thursday, March 31, 2022. Preference will be given to applicants who submit the required materials on or before March 31st. This position will remain open until filled.
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