Domestic Team Lead, Water Programs

Job Description

Opportunity

We are hiring a Water Resources Senior Associate to join our Southern California team. This is a great opportunity for someone who wants to meet the climate imperative and address critical water issues in California. If you have experience successfully managing performance-driven water projects and sustaining client relationships, we need you to lead an essential part of EI's work in Southern California.

Consider:

  • Are you good at managing relationships, with both clients and groups of people, to get projects done?
  • Do you want to lead measurable change for climate adaptation and achieve-on-the-ground impact in Southern California and the West?
  • Do you enjoy immersing yourself in client and program management needs and managing adaptively in response to emerging priorities?
  • Are you culturally sensitive and ready to help underserved communities benefit from and shape environmental programs?
  • Have you been envisioning something greater than your current organization or supervisor can see?

Purpose and Need

As a Water Resources Senior Associate, you will be a client-focused project manager, managing relationships with our municipal water clients and delivering performance-driven water programs. You will work closely with EI's Domestic Portfolio director and a team of Specialists and Associates to learn client needs, offer compelling solutions, and help lead delivery of our largest programs and projects.

Our clients include counties and cities that are taking direct action to conserve water and protect watersheds by reducing bacteria pollution, removing non-functional turf grass, and developing multi-benefit incentive programs. We have built a private-property multi-benefit incentive payment program that has rapidly outpaced others across the West, and we are eager to see it grow. This high-performing program model has already resulted in additional funding from state and local governments. We are building our team to scale participation in these programs and bring our clients insights that improve performance.

EI Senior Associates have strong consulting skillsthatthey can apply tosolveourclients'most challenging problems.Senior Associates independently scope and develop high-quality and insightful products, and move overall work streams or small projects from conceptualization to final delivery with input from more senior staff at the scoping and review stages. They supplement their deep technical knowledge in one or more areas of EI's service offerings, with strong performance in work process management and communicating effectively. This position leads product development teams on both internal and client initiatives, and makes decisions through the scoping, production, and review processes. This role effectively manages client relationships, earning trust with clients who have many different work and communication styles and deftly shifting styles to meet the needs of the individual. They take initiative in identifying value and learning across products, clients, and teams and are active in promoting that learning in internal and external venues. Senior Associates report to a Team Lead or Director and raise issues to senior managers, other teams, and the client at appropriate points, with feasible solutions identified. They manage contributions of Associates and Coordinators and coach them in process and quality assurance.

If you are inspired by implementing an incentive-driven vision for sustainable water resource management in California, and in defining your own career potential, please apply.

About Environmental Incentives

At EI our purpose is to create the conditions for human and natural communities to thrive. We do this by helping our partners improve the performance of conservation and development programs. Our clients trust us to design and support implementation of programs that (1) use evidence to develop effective strategies within complex systems, (2) center local stakeholder experiences and facilitate collective action, and (3) produce results that support learning about what works. Environmental Incentives is a certified B Corporation with offices located in Washington, DC, South Lake Tahoe, San Diego, Nairobi, and Lima (pending registration). Our remote staff and consultants are based in multiple states within the United States, and across five continents.

Objectives and Deliverables

First 3-6 Months

  • Demonstrates understanding of our projects by summarizing them in writing and adding insight from personal experience.
  • Uses project management systems for at least 2 months and can offer insights about budget allocation, personnel and product quality.
  • Is known by clients and partners, and has delivered a valuable product or insightful interaction for 2-3 client leads.
  • Shows ability to deliver analytic and written products for water resources clients.
  • Has presented at meetings of homeowner associations or large landscape owners, and is able to advance large turf removal projects through the implementation pipeline.

First 12 Months

  • Performs as a trusted advisor or owns a relationship with one large client lead. This may be indicated by regular meetings, multiple instances of being sought out for answers/insight, or leadership in negotiations for new tasks with the client.
  • Has produced a major written deliverable with support from a Director or Senior Associate that reflects EI's style and level of quality.
  • Has initiated 2-4 conversations with existing professional network to understand the contact's needs, and can articulate ideas for how EI could help them.
  • Manages members of the Southern California team.

Other Ongoing Responsibilities

Client Service Delivery

  • Manages workflow processes for contracted work, including taking leadership on scoping, production, and finalization of products and initiatives that meet EI's quality standards for production and client engagement.
  • Contributes technical expertise to the preparation and delivery of contracted (or internal) work, and helping other staff and partners make high quality contributions.
  • Communicates results and findings by preparing and delivering presentations, reports, briefings, summary documents and other media.
  • Plans, generatesmaterials, and delivers content for client meetings, webinars, and events, frequently with the support of others.

Program Management and Administration

  • Oversees the day-today task work of others and contributes significantly to achievement of efficient program administration, staffing, and operations.
  • Forecasts project and portfolio budgets and timelines to identify resource constraints and critical path dependencies in an effort to prevent project delays and misallocation of resources.

Internal Process Strengthening

  • Works within the project/portfolio team to use existing processes and tools efficiently and to identify, develop, and train process improvements.
  • Coaches other staff as well as consultants and partners in use of EI tools and processes. Serves on or leads Working Groups to create solutions.
  • Contributing targeted expertise to special initiatives, including EI annual priorities, business development, and marketing.

Business Development & Marketing

  • Contributes to internal and external events and gatherings to share learning and insights.
  • Maintains and develops relevant relationships and external networks.
  • Contributes to EI's business development process through contribution of technical insight and development of proposals.

Qualifications

Minimum Qualifications

  • Bachelor's degree and 7+ years of experience; or Master's degree and 5+ years relevant experience or the equivalent combination of education and experience. Degree in Environmental Science, Water Resources Management, Public Policy, Sustainability, Business Management, Planning, other related fields desired.
  • Experience managing client relationships, including carrying forward a vision for success and managing the contributions of a team in delivering results.
  • Experience independently creating client deliverables including scoping, production, and review; or, experience playing a critical role in the development of products, such as guiding the defined audiences and dissemination plans, and performing reviews of products for audience alignment, voice, presentation, and basic quality assurance.
  • Demonstrated experience in water resources management, landscape management, habitat conservation, environmental planning, conservation finance, or equivalent.
  • Professional working proficiency in English (verbal and written). Professional working proficiency is defined as being to 1) able use the language effectively in most formal and informal written exchanges on practical, social and professional topics, and 2) speak the language with sufficient structural accuracy and vocabulary to participate effectively in most conversations on practical, social, and professional topics.

Preferred Qualifications

  • Bachelor's degree and 10+ years of experience; or Master's degree and 7+ years relevant experience or the equivalent combination of education and experience. Degree in Environmental Science, Water Resources Management, Public Policy, Sustainability, Business Management, Planning, other related fields desired.
  • Experience with water use efficiency, stormwater and water quality, landscaping and irrigation, or commercial/HOA property management.
  • Professional proficiency in Spanish.
  • Experience supporting client engagements and working as a consultant with public or private sector clients.
  • Experience with customer relationship management tools, sales analysis, and process management displays.
  • Experience using quantitative analysis, statistical and mapping tools, online project workflows and data displays, and software for visual or website design.
  • Experience effectively managing staff.

Knowledge, Skills, and Abilities

  • Highly organized with excellent verbal and written communication skills, as well as advanced facilitation skills.
  • Willingness to be available outside of regular office hours for client calls, rebate program participant needs, and other time-sensitive tasks.
  • Strong knowledge of MS Office suite (particularly MS Word, Teams, PowerPoint, and Excel) and Google Suite (Gmail, Calendar Google Drive/File Stream, Sheets, Docs).
  • Ability to collaborate with, listen to, respect, and celebrate the contributions of others, including people from different cultural backgrounds.
  • Ability to prioritize, self-motivate, and orient, and to proactively seek help when needed.

Additional Requirements

  • Legally authorized to work in the United States with no restrictions.
  • Criminal background check required.

BASE STATION

The position will be based in Southern California (San Diego County or Orange County). Environmental Incentives is implementing a hybrid work model in which employees will be required to work in the Southern California office (Encinitas, CA) approximately two days per week. Employees based in Orange County may have an adapted hybrid schedule depending on location. This position will require local travel to client offices and project sites 10-25% of time. Occasional travel to Lake Tahoe, CA and Washington, D.C. is likely.

COMPENSATION AND BENEFITS

The starting salaryrangefor this positionis$109,000 - $128,000 per year.

Environmental Incentives also offers acompetitivebenefitspackagethat includes:

  • 100% employer-funded medical, dental, long-term and short-term disability, and life insurance for employees, and the option to enroll in supplemental life insurance.
  • Highly competitive 401k contributions that start on day one of your employment. Did we mention we offer environmentally responsible investment options?
  • Generous vacation, holiday, and sick time. You'll also get paid time off opportunities each year to vote and volunteer at a charity of your choice!
  • As an Employee Stock Ownership company, you'll share in our success and benefit from company growth.

How to Apply

Please submit your application no later thanOctober 31, 2024. On a rolling basis throughout the application period, we will review applications and contact qualified candidates for additional information.

ENVIRONMENTAL INCENTIVES IS AN EQUAL OPPORTUNITY EMPLOYER

We are committed to developing an inclusive work environment for allemployees, where diversity of thought, style, culture, and skill is valued in support of individualperformance and potential, as well as our business goals and mission. We prohibit discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity orexpression, or and othercharacteristicprotected by federal, state or local laws.

ReasonableAccommodation:

Applicants with disabilities may contact Environmental Incentives coordinators via telephone, e-mail, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact Human Resources:

Aleedra Straughter

Chief People Officer

Phone: (771) 210-1173

E-mail: careers@enviroincentives.com

 

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