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Clinical Care Coordinator - Surgical Oncology - 132530
Job Description
UCSD Layoff from Career Appointment: Apply by 10/10/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 10/22/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Current UC San Diego employees who apply by 10/15/2024 will have priority consideration for this position. Recruiters will refer qualified internal candidates after the first 7 days of the job posting. All qualified external applicants and additional internal applicants who apply after the priority date may have further consideration pending the results of the initial review.
This position will work a hybrid schedule which includes a combination of working both onsite at Lightwave Avenue and remote.
DESCRIPTIONUnder general supervision, this position will serve as the Clinical Care Coordinator and provide support to the Surgical Oncology disease team for assigned Oncology Surgeons and Advanced Practice Providers.
Duties include high-level administrative support and planning and managing clinical activities. Manages and maintains complex calendars for meetings and appointments. Assists with coordination of travel arrangements and processes reimbursements of expenses as needed. Prepares and distributes clinic notes to referring physicians and medical records. Coordinates and executes projects. Coordinates weekly General Tumor Boards and organizes all logistics, which includes collection and compilation of pathology reports/slides/films for each patient case from internal and external sources, and sends to Pathology & Radiology Departments for review, organizes all patient clinical information in a presentable manner, scheduling weekly meetings, and maintaining historical records on all patient cases reviewed. Attends meetings and takes minutes to prepare and distribute to all team members. Communicates with faculty, clinic staff, administrators, professional organizations, and outside agencies (i.e., insurance companies, and community medical groups) as needed to complete daily job duties.
The Clinical Care Coordinator manages the scheduling of surgical procedures. This encompasses coordination of the logistics of multiple departments and areas of specialty (e.g., operating room schedulers, pre-op clinics, anesthesia, and admissions) to book and occupy time in the Operating Room or Procedure Room; schedules clinical and surgical appointments (pre-op, post-op); communicates surgery time and location with patients and family members, as well as the Surgical Oncologists; and adds all information into the required UC San Diego Health Information Systems.
The Clinical Care Coordinator is responsible for registering new patients, triaging all incoming New Patient referrals, including registration of new patients, financial arrangements, and providing customer service to schedule the patient. Other duties are assigned as needed.
MINIMUM QUALIFICATIONSThree (3) years of related experience working in a large, complex healthcare setting.
Experience working with Health Insurance companies and Community Medical Groups.
Knowledge of scheduling medical appointments and authorization processes.
Excellent ability to communicate both orally and in writing.
Demonstrated knowledge and advanced level skill in word processing software applications (Word, Excel, Teams, Outlook, & PowerPoint).
Knowledge of surgery scheduling and authorization.
Ability to interact well with care teams and all patients and families.
Excellent customer service skills.
Experience in supporting physician faculty travel, reimbursements, and calendar management.
Prior Oncology experience.
Experience with Epic EHR system.
Knowledge of medical/scientific terminology.
Knowledge of various insurance products and 3rd party payors.
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act
Annual Full Pay Range: $40,700 - $85,295 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $19.49 - $40.85
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
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